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Customer reviews

Rating 4.6 out of 5 stars with 5896 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,896 reviews
  • Rated 5 out of 5 stars

    DVD/CD Burner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good DVD Player....Plays and burns CD's/DVD's really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roddey

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband so he could do all he needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow factor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New laptops do not come with DVD players/recorders. So glad I have this for dvds I own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No drive on my new computer so this worked perfectly to transfer old programs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does what i want it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not have power point and needed something to read the disc and this item serves the purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with dvd player workes great like it said I would tell any one to buy one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a laptop at Best Buy the problem was the laptops don’t come with cd drives anymore. Now I have one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our grand daughter to go with her new computer ..which did not come with a dvd drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new PC had no CD/DVD capability; we purchased the external to finish our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Seems to work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it has worked fine. Have not used it very often yet.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear AMP1,

      We want to thank you for taking the time to leave us your review. We appreciate your kind words and are happy to know you're enjoying your Dell USB Slim DVD+/- RW Drive. The contents of your review will be used to help improve now and future Dell products. If you come across any questions, issues, or concerns, please use the information below to contact Dell at your earliest convenience.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Ashley@Dell Dell

  • Rated 4 out of 5 stars

    Dell USB DVD/RW drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's OK wish the cord was longer and wish I could use it with my TV

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    External DVD/CD/RW Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet, but great reviews led me to buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great drive for my Pastor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that was easy to install and ready to use, the sales rep introduced me to several brands and types before settling with this Dell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great CD and DVR burner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this CD and DVD burner. It burns CD very well. The quality and sound is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to open a cd with medical images. It worked well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for those CD's.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. However, it did not come with a built-in DVD drive. Looking forward to using the Dell Plug & Play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great memory stick for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to find my memory stick with a lot of memory at a low price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not buy again.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used it once, and it worked fine. It replaced a Blu-ray/DVD RW drive that I left at a job site. I did prefer my other drive. I don't use these often, but do need from time to time. I would not buy this again. Not because I don't like it, and it did work, but shortly after purchasing Dell hit us with a commercial that, IMO, is political, and I don't like to do business with companies that get into politics. Go with a company that just sells a good product at a fair price, and stays away picking political sides. I have owned a few of these, and have had good luck with all of them. Now if I could just stop leaving these on job sites I could save some money.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello RanPer,

      Thank you for your review. We really do appreciate your feedback and will use it to help improve our current and future products. If you come across any further questions, issues, or concerns, please visit the Support Page of your product https://dell.to/33lPZo0.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    A Must for Some Laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for a laptop that doesn’t have a CD drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and Not Noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a CD player as not all laptops have CD Roms. Works perfectly

    I would recommend this to a friend