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Customer reviews

Rating 4.6 out of 5 stars with 5896 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 5,896 reviews
  • Rated 4 out of 5 stars

    DVD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    missing the DVD drive built in the laptops so having an external DVD drive is a bummer, but this Dell DVD drive worked pretty seamlessley.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to rip all my cds after buying a new car. Works as efficiently as any drive that would have preciously been part of the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dvd/rw druve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had laptop no disk drive. this product fits perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A wonderfully made machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderfully made machine. A wonderfully made machine. A wonderfully made machine. A wonderfully made machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived on time. I played a music CD on it and it worked very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell usb plug and play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great for playing dvd movies and coping it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have gotten this as my new laptop didn’t have one. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for computers with no DVD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice expandable DVD drive for any laptop that does not have one. Very good quality videos, nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. It was exactly what I needed to record music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Too Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using this to transfer music to my iMac. After transferring several CD's, it began to make a noise and the tracks that were transferred had skips in the songs. After waiting a while, I was able to transfer the tracks without any problems. Not sure if this drive can handle a very robust workload.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Jetster1,

      We appreciate you taking the time to leave us your review. We are sorry to hear you are not too happy with your Dell USB Slim Drive because you are not sure if it can handle a big workload.

      I have included a link to the Product Guide, where you can find troubleshooting tips for your USB Drive in case it is needed.

      User’s Guide: https://dell.to/3HvSW7l

      If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Much needed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this while browsing. Turned out my CD drive had died, so nice addition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but feels fragile at times (I needed to support it underneath when inserting/removing discs).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to hook up to your laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use if your laptop doesn't have a disc drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Papa bear 17

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item.I payed $10.00 more than today’s priceWhen you spend Over $1000 ,I expected the best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product in everything that I need it to do I would recommend it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for playing games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dvd/cd drive is great for playing games! Got it for a friend for Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment for any computer/laptop that doesn’t come with a cd rom drive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Code 39 Error - Drive does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've received a code 39 error indicating that the driver is corrupted and none of the recommended fixes I can find online work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this a few times and it has not malfunctioned. Works as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external drive to burn cds. This one was above and beyond my expectations!

    I would recommend this to a friend