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Customer reviews

Rating 4.6 out of 5 stars with 5896 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 5,896 reviews
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my cousin's laptop,very happy with it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have when all our new computers don't

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. need of dvd player to view MRI

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, does what it’s supposed to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My CD-ROM drive couldn’t be repaired so I purchased an external one. Does what it was made to do. Overall it’s a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays very well. My son took it to college to play his dvds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent option for laptops or devices without a disc drive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old on stopped working so need one ASAP. Works well for the price. And delivery was quick.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      TLFG,

      Thanks for your review and we're happy to hear that your external drive is working well for you. If you have any questions please check out our Product Support Page here: https://dell.to/2CpL3Sd.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    DVD/CD burner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an all-in-one computer but still needed something to be able to continue burning CDs/DVDs

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    cd external

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but had to purchase external drive new hp envy doesnt have

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Suzy,

      Thank you for your review. We're glad that you're happy with your product. We really do appreciate your feedback. If you come across any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    EXCELLENT ~~~

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items were in stock and worked perfectly. Would definitely purchase again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - so it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plug and play rugged and reliable. dell products are reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an external drive. It's black. It works. Seriously, happy with the build quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    usb slim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent drive works perfectly I would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with lots of storage, no longer worry about computer crashes or lost thumb drives.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Good this far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well thus far...simple plug & play. Hope it continues...

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dee1B,

      We're glad that your External Drive is working well for you so far. We'd recommend checking out our Quick Start Guide if you have any questions: https://dell.to/2VKZfz2.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    I really needed this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used once to load an old program and it worked. Will use to transfer photos to disks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great external dvd drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to add to my new laptop for grad school. It is quiet and does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small n lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for you to carry if your going out of town are use in car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really to rant and rave over but it works as expected. Nice Dell product.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to go with a slim laptop for a relative that still likes using cds. Works for what you pay for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    seems to work ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazingly light design [read flimsy] but it does what one asks. one caveat is that it will not play dvd movies without installing a driver.

    I would recommend this to a friend