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Customer reviews

Rating 4.6 out of 5 stars with 5896 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 5,896 reviews
  • Rated 5 out of 5 stars

    Great external DVD player and recorder.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play,does what it should.Loads quickly.Reads DVDs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for your CD/DVD-R/RW needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great used application for a laptop or device that does not have a internal drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for uploading cds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for uploading cds to iTunes. And convert them to mp3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick DVD cd- rom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well for reading data on DVD/cd. I haven't tried using it to burn yet tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it helps keep all my important information safe...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special, it does what it is supposed to do.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Mitey,

      Thanks for your review. We're glad that your new external drive is working the way you expected it to. If you have additional questions you can check our Product Support Page here: http://bit.ly/2N8c7bq.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Does its job for laptops without optical drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job it was purchased for. USB 2.0 is a bummer, other connections weren't an option with laptops these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used this yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this, but have not used it. I wanted to have an external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD?CD external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for recording/playing DVD/CD! Make a good external drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easier the better for me. Priced affordable. Plenty of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dvd drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable dvd drive. Not loud and very quiet. Reads quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with my car, but I think it is not the CD player's problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shop at Best Buy when I can. I like the store and all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maurice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine. I had to buy because the ASUS Zenbook, has only one usb .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid piece of hardware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it's supposed to do. I wish the speed was a bit faster but I'm happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Speed too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed too slow, but great for the value and it is easy to use

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Amir,

      Thanks for your review. We're sorry that your computer is not performing as well as you hoped it would. We'd recommend checking out our Quick Start Guide for answers to any questions that you may have: https://dell.to/2VKZfz2.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Seems kind of flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of reasons to use optical disk drives anymore, but we had some old family videos on DVD we wanted to load onto our computer. Not many to choose from in the store, so we tried this even though it was a bit pricey. The tray seems flimsy and I doubt this would’ve lasted very long. Will probably look for something better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price for a lot of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly able to store a lot of puctures and documents to backup my desktop computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell DW316 CD/DVD Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, which can't be said for another CD/DVD portable drive I purchased several weeks before this purchase. Was plug-n-play on three different Win10 systems I tried it on using data CD's, data DVD's and movie DVD's.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Prplhays,

      Thank you for taking the time to leave us your review. We are happy to hear you are enjoying your Dell - USB Slim DVD+/- RW Drive and it is working to your satisfaction. This is what we like to hear from our valued customers. Should you have any questions about your device, I have provided a link below to the User's Guide

      User's Guide: https://dell.to/3GtIlsC

      Respectfully,
      Ashley@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Dell 2nd external drive we’ve purchased. Works great

    I would recommend this to a friend