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Customer reviews

Rating 4.6 out of 5 stars with 5896 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 5,896 reviews
  • Rated 4 out of 5 stars

    Works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Old pics stored or received on disks now available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how to install the software so I'll stop by the store & I'm sure they can help me.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Decent CD Reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile for my laptop to recognize the CD reader, but once it did, it worked as expected. It can be a bit noisy when the CD is spinning, but that’s just a minor annoyance that I quickly got used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    work good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to go with my new computer because the computer did not with DVD drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drive works as intended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my internal write drive and it is working as intended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good little drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave me what i needed to put some of my cd's on other devices so i can enjoy them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external DVD/CD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to connect to my laptop. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to load some programs on my new laptop

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Priz,

      We're happy to hear that your External Drive is working to way you planned. If you have questions in the future you can refer to our Product Support Page here: https://dell.to/2HoGYOv.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Provides functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have to access programs since the new computers don’t have CD drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those with laptops that don't have a CD drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    reliable good cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because my laptop does not have a optical drive. Works well, reads and writes at good speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a external DVD+Cd writer - this one's for you.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as a dvd player, but software doesn't work/load. Wouldn't buy again

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Kidbanshee,

      We would like to thank you for taking the time to leave us your review. We are sorry to hear that you're experiencing difficulties using your Dell USB Slim DVD+/- RW Drive - Plug and Play - DW316 - Black. This is certainly not the experience we like to hear from our valued customers.
      To make things easier for you, I provided a link to the product's User Guide & Troubleshooting below.
      User's Guide: https://bitly.cx/BLp6n
      If you still need assistance after utilizing the troubleshooting solutions in the link provided above, do not hesitate to get in touch with Dell using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Light but quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory to access saved files on a CD collection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It certainly isn't the fastest drive ever, but it works on both my PC and Mac. I'm happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I do not have one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for the newer computer that do not have CD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well and lite weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lasted longer than the Dell Inspiron 13.3 laptop I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item helps me tremendously with presentations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop DVD died. This was a great way to add the funtionality of DVD without a costly repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised using it to store digital photos

    I would recommend this to a friend