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Customer reviews

Rating 4.6 out of 5 stars with 5896 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 5,896 reviews
  • Rated 5 out of 5 stars

    Great for data back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for data back up....... can play movie on tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for occasional use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it’s hard to eject the disk product very flimsy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to take back to school so she can watch more than netflix

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was excellent for our needs. Just wish laptops still had drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple solution for anyone looking for a good external rewritable drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for work recently, works well have not had any issues with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i really havent got to use it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i havent got to use it yet. i am still learning about the computer and windows 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised - purchased it for monther-in-law - needed plug and play on WIN10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great however it is really hard to see the ejection button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reads disks like you expect not more to say then that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to have it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advantage not having to open up the computer to install it

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    SUCKED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told no software needed to be downloaded, and have to pay extra to burn pictures on to a disc, after sales person told me it did it all, no mention of having to spend more money

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Andi,

      We appreciate your feedback. We're sorry to hear that your purchase experience was not what you hoped it would be. If you do have additional questions about your external drive you can check our Product Support Page here: https://dell.to/2CpL3Sd.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    bought and found out later did not need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought but found out later did not need but I hardly ever return anything so I kept it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Pretty good hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good CD/DVD burner. I would recommend to a friend.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Lisa, Thanks for your recent CD/DVD burner purchase. We're so glad that it's working out for you and we hope that you have continued success. - Bryan Dell

  • Rated 3 out of 5 stars

    Ok for what it is

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected but would rather have it built into laptop

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Joespicer,

      Thank you for taking the time to leave us your review. We would like to thank you for purchasing the Dell USB Slim DVD+/- RW DW316 Drive, and we hope this product will serve you well.
      We are continuously striving to improve, and feedback like yours helps us create products that our consumers enjoy.

      If you are experiencing any issues or have any concerns or questions, Please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 4 out of 5 stars

    Easy to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony works well for playing but has some issues with recording.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good external DVD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive is quiet and fast for reading discs. Haven't needed to burn a disc yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great that they still make these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that we found one I. Honolulu for my husbands class. Glad they still made them

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    USB DVD Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great. I was not too focused on performance, so I went for the low price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good disc drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the disc drive worked as described. I can't really compare to much though.

    I would recommend this to a friend