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Customer reviews

Rating 4.6 out of 5 stars with 5877 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 5,877 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud but not in a good way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and easy to use. Plays well, copies well. My only complaint is it’s a noisy little box. Reminds me of a hamster running around on a wheel.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey AndyAndroid,

      We appreciate you taking the time to leave us a review and provide feedback. We are sorry to hear that you are experiencing an issue with system noise on your USB DVD Plug & Play. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We would love to help you resolve your issue. Below I have provided the toll-free number and chat link to our support team. We recommend reaching out to them at your convenience.

      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Works well and reasonably priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installed DVD-RW quit working (the door won't open) and frankly, it was easier to just buy this external one for the few times I need to view or rip a disc. This one works quietly and is fast. Price is very reasonable, too!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Little Burner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to find a nice little drive like this. It does every thing I expect from it, and it was on sale for about $10 less then all the others in it's price range...

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works, no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, cheap, and worked out of the box. What's not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install with my hp. It is very lightweight. Could definitely get a cheaper version though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    CD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cd Player works fine, since new PC's don't include CD anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still rippin' CD's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, looks barely noticeable below my desktop. Might be nice if it came in different colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Plug and Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and very easy to use. The music has good sound and the movies are clear with good picture quality. I would recommend this. The price was excellent. It's very slim and light weight. It fits right into the case with my laptop for easy travelling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Completes my 2 in 1 Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an add on for my 2 in 1 laptop. It is light and portable and doesn’t take up a lot of space. It was also priced right. I haven’t used it to write but the read speed is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on my Dell computer that I purchased it for. I tried it on an older model it would not acknowledge it. It does works on computer I needed it for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect and essential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely brilliant device , almost an essential one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD burner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Reads and writes fine. Even when sideways

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    DVD Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop doesn't have a DVD drive. I needed it to view the cd that was included with the new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy for the $$ spent. Nice features and did not need McAfee

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    external

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little device, its small but works awesome!. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Mac user, my system lacks a DVD drive. I purchased this for everyday use and love the quick, easy plug-n-play set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disc drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item and super price. Just what I needed for my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this without realizing it only plays dvd discs and not Blu-ray. So i had to return it unfortunately. But the price was really good and name brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell DW316 DVD Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some confusing compatibility issues when trying to use with Cyberlink Power2Go, so dumped Cyberlink and went with on-machine read/write.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External CD Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently purchased a Dell all-in-one and the new computer does not have a drive so I purchased this one. Not for work but for pleasure. I have an immense CD collection and the old all-in-one does work well anymore so the Dell External drive is great. Easy to use and was inexpensive.

    I would recommend this to a friend