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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the DW316 8x Slim External USB DVD±RW/CD-RW Drive's ease of use, compact size, and affordability. Many appreciate its compatibility with various devices and reliable performance for reading and writing CDs and DVDs. While some users noted the drive can be noisy, the majority of feedback highlights its positive attributes. The drive's lightweight design makes it convenient for portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 5,542 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for what I needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to attach to my newer laptop so I could download an old program for my old Dell laptop onto my new laptop. It did exactly what I needed it to do for a cheap device. It's a little slow but that didn't matter to me. I just wanted the program on my laptop and this did the job. Easy to use. Just plug it into laptop and good to go. My laptop detected a new driver needed for the DVD writer and that was easy to get and then I was able to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer, and it didn't have a built-in CD/DVD drive. I found this on the Best Buy website, and it's just what I need for all of those discs I've accumulated for so many years. Also, I got it at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External disk drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Worked very fast with my home studio software. I installed it very quickly. Item arrived very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DVD Burner easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This burner is preety simple and easy to use. It comes with software to load to help you organize data and to view movies and videos. I like the extra USB Extension since the actual cord is barely 12 inches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable cd/dvd drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal ever. Works great and I never had a problem with with it. Great price I highly recommend buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I recently replaced my desktop pc with the cute little Dell Optiplex and had no disc drives, only usb and usb-c. This small DVD usb drive is perfect and comes in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Excellent Device, easy to use!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is perfect for laptops/devices that doesn't have an internal DVD drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great external device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup for use & it doesn't take up space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dellicious DW316

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am well satisfied with this Dell external cd writer/player for multiple reasons! Due to absence of burning device on new and many computers, I encountered the necessity of asking my grandson (since he's up to date with technology), to guide me the needed device/s to deal with my "problem" if any. He guided me thru some devices but, when I came to Dell products, I put my trust on this DW316. Purchased price - excellent! Very easy to manage. Easy to "plug and play/burn!." Carrying along with i.e. light, slim and sturdy. Connecting cable included. Well... what can I say... Overall: great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell DW316 slim external USB DVD/CD read write

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple plug and play right from the box and included the USB cord. New computer didn't come with internal disk drive and I needed one to reinstall software that wasm on a disc rather than a download. Worked perfectly for me

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    For DVD Lovers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of dell products. I bought this almost 15 months ago and it is still working perfectly. No issues with the performance as I'm using it very regularly. Compatible with HP Docking station as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dvd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price had to get one for my Acer Desk Top and to use for my other Desk top

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Zoey & Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external drive is just what I needed it works great it does what I needed to do when I need to do it easy to use easy to store I have a mini computer called Zoey and it has no at all DVD players at all so this is just great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quality with Affordability

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a temporary drive at an affordable price. This Dell product was and still is perfect for the job.!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell DVD/RW DRIVE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell DVD/RW DRIVE works great and is very quiet Its plug and play hooks right up .The price was unbeatable .

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    DVD drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was finally able to transfer all my old cds to my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External DVD/CD for Laptop at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good External DVD/CD for your PC. My laptop didn't have CD and I needed to reinstall some software and play some other CDs. Glad that Best Buy had this very handy plug n play device. Great price, nice slim design and recognized upon plug in to a USB input.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review Del USB slim DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and works with any computer so portable use will be helpful

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A++++ dvd drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome drive worked as expected highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Software is incomplete, its a RIPOFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very disappointing. I installed the software included. Immediately was told I needed to upgrade to newer version, OK. After I upgraded I tried to burn video files to a DVD, was told in a pop up window that this feature requires that I purchase an additional feature upgrade for $39.99 What's the point of buyer the DVD ripper if it does not include the appropriate software, its a RIPOFF!. This player is very limited to what it can do without the additional software, IE; play cd's copy files to disc. I WOULD NOT RECOMMEND THIS DISC DRIVE

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      hmnmn,

      Thanks for your review and we're sorry that your external drive is not working the way you hoped it would. We'd recommend following the setup steps in the User Guide for your drive to help you with the setup: https://dell.to/2CpL3Sd.

      We hope that these steps will help you be able to use your external drive the way that you intended to.

      Best,
      Bryan
      1-800-624-9896 Dell

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