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Customer reviews

Rating 4.6 out of 5 stars with 5881 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Its compact size and reasonable price are also appreciated, along with its broad compatibility. Some customers have mentioned concerns about the noise level and software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 5,881 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Software worked great with my HP laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect. Compact and affordable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize the computer I ordered didn't have a disc drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase love my HP Laptop i can watch videos and TV on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for my needs reading, haven’t tried writing. Nothing fancy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for playing dvds and cds... cool device to use with your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price point. Great tool to have for your laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External CD/DVD drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My table does not have a CD Drive. This was a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy and mobile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just needs a little bit longer USB cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those people who are used to having a Dvd/Cd drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Hope it lasts long and serve well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better and burns much faster than my last one of a different manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really likes this. Plays dvds nicely. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD Driver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great on my I Mac for watching movies. I wouldn't be without it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, perfect for what I need it for. In use it is pretty quiet.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Powerhouse,

      Thanks for your review. We're happy to hear that your external drive is meeting your needs. We'd recommend checking out our Product Support Page if you need additional help with your device: https://dell.to/2CpL3Sd.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for those who didn't purchase a hard drive on computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is not having DVD option, this comes and works very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELL products are always good. I have always enjoyed DELL products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good external DVD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this only because the new computers now do not include a cd/DVD drive. It is adequate for just playing and recording regular dvds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell Slim DVD Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today I finally got out all of DVDs that I had burned old photos over the years, They don't work in this DVD add on. I'm not sure I was was advised to buy the wrong one. ????

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi MaryK,
      Thank you for taking the time to leave a review of your Dell USB DVD plug and play. We are sorry to hear that you are experiencing an issue with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We would love the opportunity to help you resolve your issue. At your convenience we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 4 out of 5 stars

    Look out nah...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good piece of hardware, a little slow to respond, but once it's running look out!

    I would recommend this to a friend