Customer Ratings & Reviews
- Model:
- G15RE-A362GRY-PUS
- SKU:
- 6510327
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the G15 gaming laptop's performance, graphics capabilities, and build quality. Many appreciate its price point relative to its features, while some note that the refresh rate is a positive aspect for gaming. However, concerns exist regarding battery life and the laptop's weight. A few users also reported issues with the screen and memory.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Great Laptop and Great Sale Price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very fast, but only the battery is a problem.
I would recommend this to a friend - Pros mentioned:Performance
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, adequate for my needs without breaking the bank.
I would recommend this to a friend - Pros mentioned:Performance
Great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs amazingly and a total upgrade from my last pc.
I would recommend this to a friend - Cons mentioned:Battery life
Great Laptop for newbies
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has great graphics but the battery does not last long.
I would recommend this to a friend Very Happy!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Fast, excellent display quality and overall very well put together.
I would recommend this to a friendGood
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for almost a year. Great laptop for gaming but charger doesnt seem to stay plugged in anymore,
I would recommend this to a friend- Pros mentioned:Graphics
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, great graphics, my granddaughter lover it!
I would recommend this to a friend - Pros mentioned:Price
Great bargain
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for a gaming laptop I’m in love!!! Highly recommend
I would recommend this to a friend - Cons mentioned:Battery life
Dies fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Only think is it dies really fast. I gave it to my wife as a present and she loves it.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hey BriannaB,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Dell G15 Gaming Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Nice but 1 issue
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A quality built gaming laptop at a reasonable price. Wait for a sale and get a great price. But lack of ssd expansion knocks off a star.
I would recommend this to a friend- Pros mentioned:Speed
Perfect!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its fast portabale and all around a great laptop for gaming
I would recommend this to a friend Right time for a new purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be just what we have needed. The price was right too. The Canon printer was a good match and the cost made it a no-brainer.
I would recommend this to a friend- Pros mentioned:Performance
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Quiet but powerful. Screen is excellent.
I would recommend this to a friend - Pros mentioned:Speed
Power and Less Peripherals
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good and fast computer w/out too many peripherals like more USB connections and other peripherals. Anyway, it is fast, works quickly, and I can use it for other things outside of gaming (b/c I did not purchase it for gaming). I was looking for a workhorse computer that can compute quickly and efficeintly. This one so far has lived up to my guess that it could handle my workload(s).
I would recommend this to a friend - Cons mentioned:Battery life
Dell + Best Buy = Worst financial mistake
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. As if 5 hours of battery life off a charger isn’t scraping the bottom of the barrel, the ACTUAL battery life while not on a charger is more realistically 1-2 hours. Lovely addition to this excuse of a laptop is the bitlocker features microsoft decided to enable on new devices, which can lock you out of your pc indefinitely until factory reset or key recovery. However, if you have any other preexisting devices on the account, then the key probably isn’t correct as the way they manage keys to devices are not correct. If I could rate this trash bag negative stars then I would. Also be aware about any promotions and how it affects your warranty. Best Buy in Hammond practices shady business and are extremely unhelpful outside of selling products on which they have no grounds to speak on features or capabilities any more than you do with reading a sticker. Highly recommended allowing products to stay on the market for over a year and then look at reviews before getting anything.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings MariaB,
Thank you for taking the time to leave a review of your Dell G15 gaming laptop. We are sorry to hear that you are experiencing an issue with the performance of your battery. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided troubleshooting steps to help with the performance of your battery.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Laptop. Preforms well. Lights on keyboard don't work half the time but overall very satisfied
I would recommend this to a friendGreat gaming laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would totally recommend this laptop. It’s got great specs. The screen is just beautiful, you can’t see reflections on the screen which is great. If i could change one thing it would be a color changing keyboard but other than that it’s amazing especially for gaming 10/10.
I would recommend this to a friendReplacement works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having to have the first computer replaced because of an unfixable graphics card issue, the new one has done the job.
I would recommend this to a friendGood Laptop Until Freezing Issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product a couple weeks ago for a deployment. First day I booted it up it already started having issues. It randomly locks up, causing me to turn it off, and back on. Whatever, however couple days pass on and it starts freezing up more frequently and even black screesn after turning it back on again. Whenever I can game on it its great, no issues.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi LiamW,
Thank you for taking the time to leave a review and for your feedback. We are sorry to hear that you are experiencing freezing issues with your Dell G15 Gaming Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your freezing issue:
1. Search for Windows Error Codes.
2. Run a Computer Diagnostic.
3. Run Routine System Maintenance.
4. Update Drivers and BIOS.
5. Check Air Vents.
6. Check Safe Mode Symptoms.
7. Update Windows.
8. Uninstall, Reinstall and Update Software.
9. Look for Multiple Anti-Virus Programs.
10. Check for Malware.
11. Use System Restore.
12. Factory Install or Reinstall Microsoft Windows.
You can read the full article on solving freezing issues here: https://dell.to/33Y2KFn
I have also added a video link for additional troubleshooting: https://bit.ly/3qzpXZg
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
We look forward to making this right for you!
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Gaming laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still enjoying it after a year nothing seems wrong. works great
I would recommend this to a friend