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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $949.99

Customer reviews

Rating 4.2 out of 5 stars with 387 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the G15 gaming laptop's performance, graphics capabilities, and build quality. Many appreciate its price point relative to its features, while some note that the refresh rate is a positive aspect for gaming. However, concerns exist regarding battery life and the laptop's weight. A few users also reported issues with the screen and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 387 reviews
  • Rated 4 out of 5 stars

    Cool lappy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good battery life, and pretty quiet. Fits all my criteria.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good but it has flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good little machine but you want to upgrade the ram to 16 gigs or higher and if you can upgrade the ssd to 1 tb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars, support told me it’s ram is ddr4, I later found out is ddr5. Overall, good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    A thing I bought from Best buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boys for school work. I also wanted a little more so that they could get games for X-mas and play them. This seems like it can handle so much. The associate was so much. Showed me a list of comps that could play the game I was looking at, showed me a list by price and broke down the benefits and the 2 that were in my range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic gaming computer, it gets the job done, good for its price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good basic computer for what most people need it for, easy to take apart and upgrade!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great rig, m.2 2230 SSD is the only size though.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for gaming, though the SSD bay cannot be upgraded to hold an m 2 2280, just the 2230 size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell G15 Ryzen 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product with nice price, and most of software run smoothly. It is has only 8GB ram (another free slot, so can be upgraded) and one SSD slot only this is slightly inconvenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good GP laptop.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok gaming laptop with ok processor and ok GPU. This is a general purpose gaming laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good laptop, you should buy this laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Laptop- Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud, but for the price, it runs things fairly well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great until it shuts down or goes to sleep for more than 24 hours and after that it takes several tries pushing the start button and opening and closing the lid to get the laptop to power back on. After it finally powers back on a blue screen comes up that says Windows needs to be loaded.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi There JosephS,
      Thank you for taking the time to leave a review of your G15 Gaming Laptop. We are sorry to hear that you are experiencing an issue with your device doing an intermittent shutdown. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products. Below, I have provided a troubleshooting link to help resolve your issue.
      Intermittent Shutdown Troubleshooting Link: https://rb.gy/u9u2g
      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    best price performance laptop ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. The open box item looked excellent, almost like brand new, and is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this computer for a couple of days. I was able to purchase it while it was on sale for over $200 off. Nothing else in this price point came close. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hits the right spots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a new laptop and this one hit all the right spots. Convenient size and weight, good performance and enough onboard storage make this a good solution whether you are a gamer or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cheap laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it open box but it wasn’t used. Nice laptop to play basic games on. Newer AAA titles won’t meet specs but that’s ok. Plenary of other games to play

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the gaming aspect and am pleased with the product. Clarity off the display and the refresh rate of the on screen graphic are very good. would consider purchasing this product or a newer generation of this product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Sold With A Dead Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box in good condition. Battery is non functioning. The only way to use it is to have it plugged in at all times. Wish I had the store turn it on to make sure it worked before taking it home. If you don't know how to fix a computer, make sure to have the store open it and check it before walking out with it. Beside Best Buy selling something that was broken. The specs for this system makes it still a useful laptop to get.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for gaming! Fast and nice display But to expensive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brothers love it, I bought it for my two brothers to do homework and play. Up until now it dissipates heat well and works without problem.

    I would recommend this to a friend