Customer Ratings & Reviews

Any computer that is comfortable enough to tout the color as “Phantom Grey, with speckles”, is worth a close look at! In my opinion… :-) The Dell - G15 15.6" FHD Gaming Laptop - AMD Ryzen 7 - 8GB Memory - NVIDIA GeForce RTX 3050 Ti Graphics - 512GB Solid State Drive (Phantom Grey, with speckles) is just that machine! I’ve written plenty of reviews, but this will be the first one that I start-off with a compliment to the company’s Customer Service. After a few issues with the unit I contacted Dell for help. Expecting to be shuffled around from one person to the next and a long phone call, I was happily surprised. What I received instead was fast, and concerned service advisors. As anticipated we tried a number of different things to troubleshoot. I didn’t mind, the things they had me try were perfectly reasonable and helped diagnose the issue. It was a complex issue, yet Dell Support pushed through. Eventually eliminating every possible software, driver or firmware issue the conclusion was a hardware issue. They were courteous and really took time to solve the problem. That came through as respect to me as a consumer. They sent me a brand new replacement as quickly as they could. The replacement arrived, and has been working like a champ! With the provided return label I returned the troublesome unit. So first and foremost in this review I’d like to say “Thank You” and kudos to Dell customer support. Build Quality Outstanding. The materials are sturdy and feel durable. Everything is put together in such a way that the end result is a system that feels like a solid object. I found nothing that felt flimsy, or loose. The keyboard and the base around the trackpad are really good and solid. Design This is my favorite feature of the G15. It doesn’t look like a gamers notebook, with flashing different colored LEDS. Instead it looks very much like a typical laptop computer, with a few extra things. Why that appeals to me is because I use the computer for work during the day, in the evenings and other free time it becomes a gaming notebook. It’s very stealthy, if you didn’t know any better most people would not see what’s under the covers. It’s like having a sports car disguised as a family car. I like it a lot! Business Performance Great! I use it for coding, compiling, and running multiple tasks concurrently. It handles those with ease where other older laptops have struggled and taken long periods of time. Of course all of Microsoft Office apps run great on them, and with the crystal clear screen the fonts and graphics were razor sharp. I also use a bunch of other tools for graphics and simulations, SolidWorks, MatLab, Gimp, Adobe, Avid, etc. They all run great, no hesitation or lags or long renders. I’m very pleased by it’s performance. The AMD Ryzen 7 5800H processor with its 8 cores is an impressive CPU, although I will likely upgrade soon to 16GB of RAM. 512GB of storage has been fine for me, and I put a lot in the cloud. But there are two NVMe SSDs slots should I decide to add more onboard storage. Gaming Performance Terrific! At this price point you aren’t going to find many laptops that can take on and run games like the G15 can. The NVIDIA GeForce RTX 3050 Ti Graphics held their own and handled every game that ran on it. I’m not a hard core gamer, more of an old school gamer. Still I run Steam, and I run the XBOX app. I like Grand Theft Auto, Skyrim, Dead by Daylight, Forza, Halo, and I still play DOOM. The GeForce RTX 3050 Ti isn’t the fastest performance GPU on the market, however it is a darn good one! And at this price point I have nothing but praise for it. Connectivity I am usually on WiFi and haven’t encountered any lag or disconnections. Performance is excellent. There is a port of an ethernet plug, and I’m sure it works great - I just don’t use it. Otherwise I would say the range of ports is fine, it has what you need. There are 3 USB ports, one of them supports USB 3.2. Of course there’s an HDMI port and a headphone jack too. The one port I wish it had was a standard or microSD port. Yes, I know there are USB adapters, but it would be nice. I have these little memory chi[ps in a half dozen devices. It sure would be convenient to be able to plug these directly in to read from. Note, although I don’t use it the USB-C port also doubles as a display port connection. So you should be able to hook up two monitors, but again I haven’t tried that. Keyboard I’m not a huge fan of the keyboard design they went with. I just do not like laptop computer keyboards that squeeze in an additional numeric keyboard. Every computer I’ve used that has this layout I have a difficult time typing on. The chiclet style keys themselves are fine, actually I like the amount of travel. I also like the orange LED backlit keys, very subtle yet easy on the eyes in a dark room. It may be just me but when a numeric keyboard is added to a laptop - what real purpose does it serve? I would much rather have a keyboard that has a very well laid out key design. Some of the keys on the G15 seem smaller than normal and their positioning took some getting used too. For a system like this I’d prefer larger keys, spaced out more proportionally. And ditch the numeric keypad. I can use the number keys on the top row if I need them. Touchpad I had difficulty getting use to the touchpad on the G15. It will probably just take some getting use to, and maybe there are settings I can adjust. But I have had problems with the placement of my right hand fingers and thumb on the surface. It depends on the application too, because it didn’t always happen. In instances where I think I am sliding the cursor to the left, I look down and find I’ve activated some other special keypad function. I’m thinking this may be a setting, which will resolve it. But as shipped I did experience some frustration with the touchpad. Display Panel Two big thumbs-up on the panel from me. It’s bright, crisp and reproduces colors beautifully. I’ve compared it side by side with a couple of other 15.6” laptop screens and neither could hold a candle to the display capabilities of the G15. I’ve read reviews that give the G15 low marks for the panel getting washed out in sunlight. Okay… Maybe it does? But I don’t use my laptop outdoors, mine sits on my desk or my lap. Either way I have no complaints about wash-out. The text and graphic reproduction is outstanding and is very easy on my eyes. Everyday Use Excellent! Mine stays powered up most days and in sleep mode in the evenings. I close the lid at the end of the day, and lift it back up the next morning - picking up where I left off. The few times I reboot is only to install some new updates. The system is also very quiet, even when the fans are running at full speed - it’s barely noticeable. If you are using G15 while on your lap, and you happen to be playing an intense fast video game you are going to get warm. This is expected of course, with any laptop. Particularly any laptop that can run video games at full speed, with high res graphics like this one does. Overall I found the thermal cooling to be excellent, and I didn’t notice any degradation in performance as things heated up. Sound Quality You can expect only so much from tiny speakers housed in a compact case. That being said, Dell did a good job keeping the audio sound good and clean, and at a decent volume. Of course you would be best served by wearing a set of earphones, or plugged into an amplified stereo system. Webcam I, like most people, are using applications like Zoom or Teams every day, connecting remotely with coworkers and clients. The video quality on the G15 camera was really good. I asked a “volunteer” to take a video call from me from two laptops (the G15 and a Lenovo). I asked her to judge the quality of video, audio, and anything else like lag or shadowing. The G15 was the clear winner in both video and audio. Both were clear and sharp. Battery Performance I don’t run on battery alone much, I’m usually plugged in. But for the purpose of this review I used the G15 as my work laptop, running on a full battery. This was a typical business day, full of emails, powerpoints, surfing, watching a video now and then, writing documents. I started the day with a full battery, and I ran it unplugged all day until I closed the lid 8 hours later! That is pretty amazing! No I wasn’t taxing the CPU or GPU, I wasn’t raging some intense video game. I was using it as my workday laptop and it ran the entire day on battery only. Very impressive! Summary I am very happy with the G15, it’s a quality built laptop, with a durable feel to it. It fits exactly what I wanted in a business laptop - it allows me to crank on video games now and then. Every game I played ran smoothly and quickly, the Ryzen 7 5800H APU and GeForce RTX 3050 Ti GPU give the G15 enough power to run all the current games I enjoy playing. Hard core gamers aren’t the target audience for this laptop, I don’t think. This is for the business person that every once in a while wants to unwind by playing a video game. It is a solid business computer mated to a humble but capable gaming computer. It checks off all the boxes for me. If you are looking for a laptop with similar interests as me, I recommend you check out the Dell G15. Also, I recommend getting an extended warranty. Not for this laptop specifically, but any gaming laptop as they all get hot and heat accelerates aging with computers. For a few dollars more a month, and extended warranty is a good idea.

I love my new Del laptop great speeds. Great from buisness and school work and gaming is all perferct for me and my husband.

It's been great so far and for the price it's definitely worth it. I recommend for the gamer that travels frequently.

We bought this for my niece she’s 15. She loves this laptop, she can play her games and do her homework.

This a beginners gaming laptop for my son, runs great, performance is good for a starting point in the dark side of the gaming life :)

Purchased this laptop for casual gaming and work teams calls. Very responsive during start up, no long start up time. Not great for heavy gaming but with a few upgrades it would work fine I'm sure. I have played Halo Infinite and Forza Horizons and they work well with a few tweeks. I did notice that if you use the Gforce button it will optimize the settings to run the game a little smoother and runs the fans constantly to keep it cool. The fans are a little loud but with a headset it's not noticeable

Killer laptop, has awesome heat control the fans get really quiet and it can run any game I throw at it!

Best laptop i have ever bought. Runs everything great.

Needed a little more ram memory and hard drive save space, luckily both have extra slots and are cheap to upgrade

My son seems to enjoy this laptop tremendously. He has not complained of slow processing.

good gaming computer for beginners. The first one we bought died after a week but has been flawless since.

So far so good. 12 yr old son loves it and has had no issues playing any of the games he enjoys.

Exactly what my son wanted. Speed we was hoping for. Battery life so far is ok. Display is good.

So I bought this computer for my son for Christmas on Black Friday you can't beat the deal it's super fast

Good speedy laptop with great built in audio !!!!&”:}

I Would Highly recommend this Gaming Lap Top. It has the latest technology and a Great price point!

Great product! Very stylish and extremely fast. It's more impressive when you have it in your hands.

Great laptop for the price, use it for gaming and college work. No issues at this time.

Great starter for getting into gaming! Blew my expectations out of the water! Super fast!

No complaints. Fast enough for the games my son wants to play. Also great for schoolwork.