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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 440 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the G3 15.6" Gaming Laptop's performance, graphics capabilities, and ease of use. Many appreciate its value for the price and the option to upgrade RAM and storage. However, some users note concerns regarding battery life, fan noise, and the laptop's tendency to generate heat. A few also mention the weight of the device and potential hinge issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 440 reviews
  • Rated 5 out of 5 stars

    best pc

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vReview your product. Hi Chase, you’re getting 25 points for this review!1See Disclaimer 1 Not you? Sign in here. Apple - Free Apple Music for 6 months (new subscribers only) Overall rating: Star rating 1. PoorStar rating 2. FairStar rating 3. AverageStar rating 4. GoodStar rating 5. Excellent Your reviewReview guidelines

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop Works Well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has done everything I need it to and runs smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    love my Dell laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome laptop, fast, easy setup, durable feel to it, would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say overall it’s a very good laptop for the price no issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for CAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for use with CAD software. Using Creo 6.0 and runs beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! everyhing work good really fast. definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop for engineering students

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for my son. He uses it for his engineering works.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop performs well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop performs well. Laptop performs well. Laptop performs well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever. I like it so much l. Really good performance

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I loveeee this computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly worth every dollar spent on this!! Amazing computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance, pretty crap screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer runs great, screen is quite a bit too dark to call it an awesome computer. People talking about the heat and noise obviously never had a gaming laptop before...they are always loud. What do you expect? Haha

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Decent laptop...not great...just decent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just "Meh". Not flashy or superpowered to take on the most graphics demanding games, but good enough for the average Joe. It does the job and I got it at a great deal.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      SoundWave,

      Thanks for your feedback. We're sorry that your computer is not meeting all of your needs. We'd recommend checking out our Product Support Page to see if there are any articles that will help your computer: https://dell.to/2NSjl8n.

      You can also run the Windows Performance Troubleshooter to see if it will help improve your computer's performance:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great laptop for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop hardware was the main reason I got this. I upgraded from an old HP Pavilion that I used for 8yrs. I wanted a laptop I could use for atleast 5yrs and came across this one. For the price and the spec's it was perfect. Been using it for gaming and video editing. The combo of the i7, ssd, and ram make this machine extremely quick. Solid buy for a laptop under $1000.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints - can do everything i want it and need it to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets hot, BSODs, but overall ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this laptop for school use, streaming video / chat, with some basic gaming use. We found that the laptop gets quite hot if you're using it for anything moderately intense. The fan is also quite loud. We've also had a problem with the laptop blue-screening with a "Video Scheduler Error" code while using it for skype/zoom calls. It has been ok in most regards, but we spent significantly more for this laptop than for previous ones, and we had hoped for a more positive experience.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      cgem,

      We are sorry to hear about the issues that you've outlined in your review. We'd recommend seeing if there is an update for the BIOS on your computer to help with the fan noise:

      An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      If your computer continues to operate too hot for you we'd recommend checking out the thermal profiles in the Alienware Control Center on your computer. You can select the thermal profile that is the best fit for your computer needs. Lastly, if you'd like to diagnose future Blue Screen Errors you can follow these steps:

      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.

      We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/2m3DPO3.

      You can read the full article here - http://dell.to/2u98Cct.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Superior performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    want an outstanding computer, look no more, this is the one

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Powerful Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop for price Would Recommend the product. Go for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No owners manual.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are expected to mysteriously already know everything about this new computer, otherwise, you will go nuts guessing what works for setting this up (my college degree in computer networking wasn't enough). Getting help from the swamped phone center during the quarantine didn't work so I'll just wait until the store is open again. I hope the salesman is still there because he was good and knowledgeable. I'm sure my ratings will be much higher when I finally figure out this computer.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Norm,

      We're sorry to hear that you've had issues setting up your computer so far. Here's a link to the set-up guide from Dell's Product Support Page - https://dell.to/3eVaKvh.

      If you have additional questions about your computer you can check our Product Support Page here: https://dell.to/2NSjl8n.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, absolutely love it. I believe you should buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be a great little laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer as my old laptop was Windows 7 and I did not seem the benefit to upgrading an older i5 processor. This is identified as a Gaming Laptop but it fit my needs as a technical person for developing scientific programs and writing papers. Only negative is that it came with Windows 10 Home. It should have had Windows 10 Professional.

    I would recommend this to a friend