Customer Ratings & Reviews
- Model:
- I3590-7957BLK-PUS
- SKU:
- 6350873
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the G3 15.6" Gaming Laptop's performance, graphics capabilities, and ease of use. Many appreciate its value for the price and the option to upgrade RAM and storage. However, some users note concerns regarding battery life, fan noise, and the laptop's tendency to generate heat. A few also mention the weight of the device and potential hinge issues.
This summary was generated by AI based on customer reviews.
Great laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this open box: nothing wrong! Great laptop!
I would recommend this to a friendAmazing greatest computer/laptop I’ve had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing it’s a little hard to work at first .
I would recommend this to a friendgreat for gamers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for gaming - smooth no lag frame - picture
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent laptop easy to carry, i bought for my son
I would recommend this to a friendGood job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job this is cool so fun fun fun yay I’m happy
I would recommend this to a friendFull colors.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv. I am very Happy with its. Thanks.
I would recommend this to a friendGood features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a laptop with good features but they did nothing to improve the quality of the screen and for me a good image is very important
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Verynice,
Thanks for your feedback. We're sorry that your screen is not as clear as you'd like it to be. We'd recommend reading the following display article to see if it helps you: https://dell.to/2CLF6yC.
Best,
Bryan
1-800-624-9896
Don't buy this gaming laptop of you plan to play g
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gaming laptop works fine, until you try to play games on it. I feel like crap that my son's first gaming computer, which he received as a gift, crashes several times a day and gives him the blue screen of death. I've spent week over 10 hours on the phone and chat with dell. They've tried numerous things and finally told me that they have no clue what is causing it but that it is a software issue. If course, software issue are not covered under the warranty. I now have a $1200 gaming laptop that can't play basic roblox. How pathetic. And to do it off, dell had told me to kick rocks. If you actually plans to play games on this gaming laptop, don't buy it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Davisty,
We're sorry to hear about your support experience with your computer. There is a page dedicated to BIOS updates and troubleshooting tips for this gaming laptop: https://dell.to/3jgQlm6. We hope that these updates will help your computer perform the way you intended it to.
Best,
Bryan
1-800-624-9896
Almost good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wished that this computer worked out. I had issues with the power supply. The flow of power was fluctuating.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Avengers,
We're sorry to hear about the power issues that you were having with your new computer. We'd recommend that you reach out to Dell's Technical Support Team to see if they can assist you further: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Hinge
Great laptop poor construction.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Review G3 hinge problems. They break often and it seems to be a design flaw mine lasted 10 months. Dell plays it off as mishandling of the laptop even though there is countless others with the exact same issue.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Murr,
We're sorry that the hinges on your new G3 laptop are not as durable as you'd like them to be. We can assure you that Dell's laptop hinges endure rigorous testing with thousands of lid openings and closures while new models are being tested in order to assure their stability.
If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/2NSjl8n.
If you'd like to check the terms of Dell's One Year Limited Warranty for any other concerns that you may have you can find it here: http://dell.to/2tNsVOs.
Best,
Bryan
1-800-624-9896
Good laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only fault is the paint on the keys. Already wore off after only a month of use
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Loremaster,
We're sorry to hear about the keys on your keyboard wearing off. If you have any technical questions about your computer you can always check our Product Support Page here: https://dell.to/2NSjl8n.
Best,
Bryan
1-800-624-9896
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming laptop and works very efficient s I would recommend this .
I would recommend this to a friendReturned so ?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it due to not being able to connect the rift quest s.
I would recommend this to a friendUpgrade Now!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have the money, please buy a laptop with better specs.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only lasted one year and then stopped working. Very disappointed
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .happygrandma,
Thanks for your review. We're sorry to hear that your computer stopped working for you. We'd recommend following these steps to see if your computer will start up for you again:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Weight
Too heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its too heavy and when the mouse is plugged in the screen goes blank. The only way to get it back on is to let the battery drain. I dont know which one is the heaviest the laptop or the battery adapter. Not suited for traveling.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Moneymocha,
Thanks for your review. We're sorry to hear about the errors that you're receiving when you plug your mouse in. You may want to check to make sure that all of your software and drivers are up to date: https://dell.to/2m3DPO3. We hope this helps your computer perform better for you.
Best,
Bryan
1-800-624-9896
Issue with screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issue with screen - but Best Buy accepted the return
No, I would not recommend this to a friendAbsolutely Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this laptop. I had nothing but issues with the thermals on this computer since the moment I bought it and it would cause the fans to randomly kick on pretty consistently during light load usage. I even got a replacement at one point and that one had the same issue. Finally, in less than a year of owning this laptop, one of the fans broke and I am left with the decision of repairing an awful laptop (that will likely break again) or just simply buying a different one... I would like to add, however, that the laptop did perform well on games, video streaming, and also handled modeling softwares with ease.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello kshort,
Thank you for taking the time to share your experience. While we are glad to hear you are pleased with the gaming performance, video streaming, and various aspects of your G3, we understand that the overheating and fan issue did not quite meet your expectations. To make sure that we can help, we recommend you ensure you have the latest BIOS, software, and drivers installed. There was a BIOS update for this series that was recently released and you can download the update here - https://dell.to/3xgob1J. It will ensure you have the most optimized experience to date.
If your issue persists, you are encouraged to contact Dell Support for additional assistance using the information below. Hope this helps.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
SOLD REFURBISHED SAYING ITS A NEW ONE
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold a refurbished laptop without my knowledge. I was starting school so went to buy a new laptop. After 1 year the laptop hinge broke which caused damage to my screen and luckily I had it under warranty, dell was great in getting it fixed completely without any extra cost. Exactly after 1 year, I faced the same issue when I called dell and tried to know the details they informed me that my laptop is a refurbished one. BestBuy cheated me by saying it's a new laptop and sold me for the price of a new laptop and it giving me trouble every now and then.
No, I would not recommend this to a friendProblems with the screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shaking computer screen. The monitor may have had built up magnetism and needed to be degaussed. It may or may not worked, so I decided to return it rather than take the chance.
No, I would not recommend this to a friend