Customer Ratings & Reviews
- Model:
- i5505-A685GRY-PUS
- SKU:
- 6409419
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.0 out of 5 stars
- Display
Rating 3.9 out of 5 stars
Customers are saying
Customers are positive about the G5 15.6" FHD Gaming Laptop's performance, especially considering its price, and also appreciate its graphics capabilities and relatively easy upgrade options for RAM and SSD. However, customers are negative about the laptop's tendency to overheat and generate significant fan noise, along with its shorter-than-expected battery life and limited storage capacity. Some also found the laptop to be heavier than expected.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont even bother spending your hard earn money on this laptop. You be using it and out of no where you drop frames rate seem like it was a lag at first but it keep happening. So I updated everything to the latest drive and seem to continue to have the problem. I had read comments about related to this laptop but thought was a bad review or something. I very strongly not to get this laptop not worth your $915
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Davidjr,
Thanks for your review and for updating everything on your computer. We'd recommend that you make sure that the version of your computer's BIOS is up to date: https://dell.to/31CU4mu.
If you still continue to have issues please reach out to Dell's Technical Support Team here: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great salesperson, knowledgeable, professional and helped me purchase what I needed.
I would recommend this to a friendgood laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop computer..big screen for viewing and fast processing for work
I would recommend this to a friendCrappy Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is asking for a mandatory Win update and after update it enables the SmartShift. Then it steals power from the graphic card and transfers it to the processor. As a result the performance of the graphic card goes down very badly. DONOT buy this crappy laptop. There is no way that you could disable the SmartShift. Windows enables the SmarthShift after a month of using it so my return period which was 15 days has expired I wish I knew this before 15 days. DONOT BUY THIS.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Danish,
Thank you for taking the time to share your thoughts on our G5. We're sorry about the trouble you have encountered with the performance of your PC. To make sure we can help, there are steps below that can be used to improve performance overall.
1. Restart your computer regularly
2. Run the automated tools provided in the SupportAssist tool
3. Run a complete hardware diagnostic test
4. Scan your computer for malware
5. Restore your Dell computer using Windows System Restore
6. Reinstall Microsoft Windows
Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a great computer with nice picture at a good price
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price, will run games 1080p on high settings in most games.
I would recommend this to a friendGreat labtop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for a little gaming and school and it works wonders I appreciate it
I would recommend this to a friendWorked well for 5 months.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for five months, but last night it started making strange noises and running really warm, so I powered it down and taking to store today, hoping for an exchange/return/store credit as I expected it to last more than 5 months!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
We want to thank you for taking the time to leave us your review. We apologize for the issues you have with the noise of your Dell G5. If needed in the future, we recommend making sure you have the drivers for your gaming laptop installed and updated on your system. I have provided a link to the Drivers and Downloads page for your G5 so you can check for and do any applicable installations and/or updates.
Drivers and Downloads Page: https://dell.to/306aery.
After utilizing the troubleshooting options provided, if the problem persists, please contact our support team here: https://bit.ly/DellSupportTeam.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Wendy C.
Good for gamers!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teenage son, who is a gamer, loves it. Perfect fit for the price.
I would recommend this to a friendI bought this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only problem is the space but I bought an external on and I'm good now
I would recommend this to a friendSuper fast quiet fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good graphics for a gtx I prefer rtx graphics, my wife loves it and it works for her.
I would recommend this to a friendI love it the best of the best a good laptop for g
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it the best of the best a good laptop for gaming and cheap
I would recommend this to a friendDell gainz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To date the best laptop I have owned bar non, 10/10 would buy again.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic laptop. Would recommend to anyone seeking a good and reliable pc.
I would recommend this to a friendGaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop and has a good size too it. Really good for gaming.
I would recommend this to a friendA little beast of a gaming laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little gaming laptop. My grandson is really enjoying it.
I would recommend this to a friendvr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If this is able to run a vr headset then you know its the one
I would recommend this to a friendGreat price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality perfect for homework . Perfect for everybody and everyday life
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. Does everything I need it to do.
I would recommend this to a friendVery good performance but high price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pretty good computer for a beginner in gaming.
I would recommend this to a friend