Customer Ratings & Reviews
- Model:
- i5505-A753GRY-PUS
- |
- SKU:
- 6409421
Customer reviews
Rating 4 out of 5 stars with 465 reviews
(465 customer reviews)Rating by feature
- Battery Life3.6
Rating 3.6 out of 5 stars
- Speed4.2
Rating 4.2 out of 5 stars
- Display4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the strong performance and impressive graphics capabilities of the G5 15.6" Gaming Laptop, along with positive feedback on its SSD speed and backlit keyboard. However, many reviews cite significant drawbacks regarding its heat generation, battery life, and fan noise. Some also mention concerns about the build quality and weight of the device.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fan noise
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes during games, gets hot and loud from fan, and now one of the keys have broke:(
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Zach,
Thanks for your review and we're sorry to hear about the performance issues that you've been facing with your new laptop. There is a new BIOS update as well as some troubleshooting tips that you can find on this page: https://dell.to/3jgQlm6. We hope that after your new BIOS is installed that your computer will perform better for you.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Graphics
Rated 5 out of 5 stars
Superb computer and printer combination.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find the Dell G5 SE easy to use, with great graphics. The printer is great and has a neat scanner function.
I would recommend this to a friend Rated 4 out of 5 stars
Runs great. Hot battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs pretty well. Haven't had any issues. Battery can run hot and fan can make noise. But not so much that it's awful. Pretty good buy for the price.
I would recommend this to a friendRated 5 out of 5 stars
G5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop it cam with 3 games and when I bought it it was only 899 for the price it was a awesome buy
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Nice! Wondful! My son like it! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Graphics
Rated 5 out of 5 stars
It's More than I expected!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing graphics and picture. quick, responsive. super easy set-up. sound is great. Well worth the price!
I would recommend this to a friend Rated 4 out of 5 stars
Great for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop works great. I needs a bit more ram to handle the tasks i need it to though
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
works ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my ex likes it so there's that. plays elder scrolls online well enough.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great gaming laptop for a great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is amazing. Runs cod mw on high settings perfect. Keyboard is nice. Would definitely recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is awesome great for the money. You also get a free security download with purchase
I would recommend this to a friendRated 3 out of 5 stars
Ok laptop that I returned 3 days later
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok laptop that I returned 3 days later. It performed as I expected an 8Gb RAM laptop to, except the mic never worked. Spent hours with Dell support, wiped the laptop twice and reloaded and the mic never allowed people to hear more than a whisper from me whether I was using the built in Mic or an external mic. That was a deal breaker so I returned it 3 days after I bought it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a lot of research to get my son an affordable gaming/VR laptop that supports Oculus Rift s. Doing very little research before buying the model, I learned that you have to go to the actual AMD website and do a free upgrade so that the Oculus Rift s works without getting the error message from Oculus saying that the device doesn’t support the software. Everything works great without lagging.
I would recommend this to a friend- Cons mentioned:Heat
Rated 3 out of 5 stars
Good but needs better cooling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. Just not enough cooling in this laptop.
I would recommend this to a friend Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good experience. The charger plug was missing in the box and contacted local store and they have provided another charger plug.
I would recommend this to a friend- Pros mentioned:GraphicsCons mentioned:Fan noise, Heat
Rated 4 out of 5 stars
Good Value If You Look Beyond Its' Warts
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting the laptop set up was a bit frustrating as it did not come with any manuals. Had to search online to get info on customizing. If you are not tech savvy this might be a daunting effort. Another aspect of the laptop that was quite infuriating was that my Bluetooth function and mouse pad function stopped working for no reason and I had to go search for drivers to update and restore functionality. If drivers need updating then they should all be done at once and not piecemeal. Setting up a laptop shouldn’t be this difficult. The built in speaker is not the greatest and suffered as it competed with the fan blower. Get yourself a pair of earbuds or a headset, you’ll appreciate the sound much better. The fan is noisy and is constantly kicking on since the laptop runs hot. It runs hot even when doing mundane things such as surfing the web or doing some Word document writing. Playing games on it will definitely challenge its’ cooling abilities. Although I have only played Fortnite on it so far, the system did get pretty hot so I can only imagine the laptop temperature if I was to play something more graphics challenging like Far Cry. The graphics were smooth and the laptop didn’t experience any lag when there were multiple webpages opened and other programs running concurrently. Not the best but it is a moderate priced gaming system so if you don’t want to spend the big bucks on a system for gaming, it is really not that bad and a good value. Once you get pass its warts and configure it the way you want it, it is a decent laptop.
I would recommend this to a friend Rated 3 out of 5 stars
Karl's laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.# one my name is not karal it is karl. when i bought this laptop the salesman said it was touch screen, its not . I brought my old laptop in to have my info put on the new one. I had a house fire and it was smoke damaged, they were able to do it, but when i picked it up i did not get my cord back. Other than that i like your store, very friendly. Thanks, Karl Butler
I would recommend this to a friendBrand response from YourDellTeam
Posted .Mylaptop,
We're sorry that your purchase experience with your new computer was not the best. If you have any technical questions about your computer we'd recommend checking our Product Support Page here: https://dell.to/3ifhvsS.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Performance
Rated 5 out of 5 stars
DELL G5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop... all the features I need and more...
No, I would not recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I bought it for my son, so he can use it for games. Cool lights, speedy quick.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Dell G5 Ryzen 7
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Dell G5 with Ryzen 7 from Best Buy. Works great.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Must have for gamers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for what I need. It glows. It does all my streaming. It works wonders.
I would recommend this to a friend














