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Customer Ratings & Reviews

Your price for this item is $892.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4 out of 5 stars with 465 reviews

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Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers consistently note the strong performance and impressive graphics capabilities of the G5 15.6" Gaming Laptop, along with positive feedback on its SSD speed and backlit keyboard. However, many reviews cite significant drawbacks regarding its heat generation, battery life, and fan noise. Some also mention concerns about the build quality and weight of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 465 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop for students.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good power to run multiple applications simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Works Great!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very fast. Love the multi-lighted keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and efficient. Perfect for gaming specially the mission games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing! I’m really into graphic design and it’s so helpful in that area.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great gaming laptop for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it so far!! Love the light up keyboard and the screen is awesome as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mining

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using twelve for mining. makes about 2.50 a day. would not recommend for that. but works ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryzen laptops rock!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop rocks. Can be configured to lower power usage and I was able to get the battery to go from 7 - 8 hours to over 18 hours by lowering the watt profile from 25watts - 30watts down to 7 - 12watts and the processor auto. Atically scales the frequency of the processor down a bit... Ryzen laptops rock!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beast of a laptop. Great buying experience. Cubside pickup was really easy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Delli5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High speed. Easy to operate and the customization features are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fast action. No lag. Super fast. Every thing works like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great budget laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget gaming laptop that works well for many other applications too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad gpu termal.. over heating

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad gpu termal.. over heating. Do not buy.. Bad gpu termal.. over heating. Do not buy..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great buy don't pass up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets laptop this great other than the fact that run slightly hot is perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of use and light weight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the silver color. Very easy-to-use. Just don't like trying to set up mail. Purchased August 1, 20 and glad I did.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I would avoid this one unless it were priced under

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, unfortunately, one of the worst laptops I had ever purchased. The thermal mitigation design (cpu/gpu heatsink and fan) are inadequite and cannot dissepate the heat fast enough for anything other than browsing the web and maybe youtube. The cpu easily gets above 100 degree celcius when gaming and the gpu hovers above 80 degrees celcius. Clearly a case of inadequite thermal design. I had repasted with 12w/mK thermal past and was able to acheive 5 or 10 degrees better thermal performance, but no where near what I would consider to be "functional" during gaming. Also, there is an issue of no MUX and there seems to be s software glitch in which I was unable to use the dedicated gpu and was forced to use the integrated vega gpu in some instances, it was extremely frustrating. I would avoid this one unless it were priced under $400

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop overall but the battery life is awful

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello RxStallion76,

      Thank you for your review. While were are pleased to hear you are enjoying your G5 by most accounts, we are sorry to hear that the battery life is not quite meeting expectations. Below are some tips to make the most out of your battery.

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      We hope this helps!

      Best Regards,
      Anthony P. Dell

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and easy. Was ready when i showed up. Computer met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price fast pick up service I'm planning to do it again

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    mmmmm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT DANG DIS GOOD! yea laptoip! very smooth running experience

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wifi 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built PC with good performance. Wifi 6 was a nice surprise.

    I would recommend this to a friend