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Customer Ratings & Reviews

Your price for this item is $892.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4 out of 5 stars with 465 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers consistently note the strong performance and impressive graphics capabilities of the G5 15.6" Gaming Laptop, along with positive feedback on its SSD speed and backlit keyboard. However, many reviews cite significant drawbacks regarding its heat generation, battery life, and fan noise. Some also mention concerns about the build quality and weight of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 465 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS COMPUTER!!!! However I’m not a gamer, I like it for the ease and speed! Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with an even better price. Great customer service as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs and affordable. This computer meets all for our needs and desires and setup was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer because it was on sale it’s turned out to be be a really nice computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs are great for the price bought to play shawdowlands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my son who needed a very durable computer for gaming. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for streaming, pretty versatile and easy to use, a great investment for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for beginner gaming. Videos play pretty well, watched a couple 4k videos on YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop overall is phenomenal, video quality is Great . I would recommend others to purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues from day one when opening and closing the hinge. The screen would flash as though something was not connected properly. Likely just my specific unit being defective but left a bad taste in my mouth. Worked well when it worked.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Kaiden,

      We're sorry to hear about the issues that you had with your new gaming laptop. The screen flashes that you were seeing could be the screen either turning off or turning back on again depending on if you were closing or opening the lid. If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/3ifhvsS.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer nice able to download lots of games and pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these for my clients to remote into their office machines. So far everyone has lived then!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great gaming pc for the money and it does way more then I really wanted it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is faster than my old one. I love the lighted keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, best option for what i needed, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time owning a Dell-G5 Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely recommend The Dell-G5 gaming Laptop completely satisfied Fast and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. Love the ease of use. Design meets my criteria.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it the best of the best a good laptop for g

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the best of the best a good laptop for gaming and cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for any occasion. It can handle demands for both work and gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Incredibly disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't access my 3GB storage drives and it gets really hot after only an hour of intensive rendering. Now I'm stuck with it and my business is on hiatus. I'm incredibly disappointed and I'm losing money.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello,

      Thank you for your review. We're sorry about the trouble you have encountered with your laptop accessing your storage drive and getting hot. To make sure we can help there are steps below that can be used to improve performance overall. It will not only ensure you have the latest BIOS, software, and drivers to date but will ensure you have the most optimized experience to date.

      1. Restart your computer regularly
      2. Run the automated tools provided in the SupportAssist tool
      3. Run a complete hardware diagnostic test
      4. Scan your computer for malware
      5. Restore your Dell computer using Windows System Restore
      6. Reinstall Microsoft Windows

      Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss. If the issue persists, use the information below to contact Dell Support.

      Best regards,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell