Customer Ratings & Reviews
- Model:
- i5505-A753GRY-PUS
- SKU:
- 6409421
Rating by feature
- Battery Life
Rating 3.6 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the strong performance and impressive graphics capabilities of the G5 15.6" Gaming Laptop, along with positive feedback on its SSD speed and backlit keyboard. However, many reviews cite significant drawbacks regarding its heat generation, battery life, and fan noise. Some also mention concerns about the build quality and weight of the device.
This summary was generated by AI based on customer reviews.
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item as a gift for my teenager. She loves it.
I would recommend this to a friendGood !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy have a Great product and the Best price !
I would recommend this to a friendPeachree City Store is GREAT!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone was so nice. Peachtree City has the best store.
I would recommend this to a friendDell computers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent product and we like it is not helpful to us
I would recommend this to a friendGaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the computer. Great for gaming and school work
I would recommend this to a friendMy gaming pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service great price great sound great value in a gaming pc
I would recommend this to a friendAmazing laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptopaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
I would recommend this to a friendFast and Faster
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great processor and graphics card make this computer a great deal.
I would recommend this to a friend- Cons mentioned:Heat
Piece of Garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total Lemon! Keyboard quit working within a year, constantly overheating even with a chill pad. Dont buy the piece of garbage!
No, I would not recommend this to a friend Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer. Was able to tie into double screens
I would recommend this to a friendTHE BEST!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT COMPUTER FOR THE COST. -FAST -RELIABLE -POWERFUL
I would recommend this to a friendGreat help on selecting my new laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good work loading my files from the old computer to the new
I would recommend this to a friendgreat for none tech ppl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i feel it was easy to set up and reasonably ok yo operate
I would recommend this to a friendGreat price !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for our grandson in college.. he LOVES IT !!
I would recommend this to a friendGreat laptop for school & gaming!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for school & gaming! Very pleased with this.
I would recommend this to a friendHe loves it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for new gamers. Easy for him to use. Easy to set up.
I would recommend this to a friendGreat gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop. Good for both gaming and working.
I would recommend this to a friendPortions of the Keyboard stopped working at 2 mths
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for the first 2 months and than a section of the keyboard stopped working, about 8 keys. Now trying to use the warranty process to send it back for repair. Disappointing that it failed so quick.
No, I would not recommend this to a friend- Cons mentioned:Heat
Overheated in less than hour
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for less than an hour and it over heated so bad it shut my laptop off didn’t even have it for a day, looking online this is a known issue with this model.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Robfoster91,
Thank you for your review. We are sorry to hear your G5 is getting warmer than you would like. In regards to your concerns, we have a number of solutions to ensure you have the best experience. We would recommend checking to ensure that the latest BIOS is installed on your system. There was a BIOS update for this series that was just released and you can download the update here - https://dell.to/3dc7cWd. We hope this helps with any overheating issues that you are experiencing.
If you still come across issues with your laptop overheating, you can contact Dell directly with the information below via Chat or Call.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
let down
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers died out in less than a month. I didn't bother returning because I had some externals I preferred anyways. A month after that I'd get blue screen of deaths within an hour or two of gaming on indie platforms.. Can't even keep a consistent 144fps on low-medium Overwatch graphics. Could have built myself a much better PC rig for 600$.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Okiedoke,
We are sorry to hear that your G5 is not quite meeting expectations. In an effort to resolve your BSOD issues, we suggest running the suite of tools found within the 'SupportAssist' application that came pre-installed with your PC. This will not only download and install the latest BIOS and firmware for a smoother experience but also diagnose your system for any errors that may be causing crashes.
If your issue persists, you are more than welcome to contact Dell Support for further assistance. They are available over the phone, through online chat, or via email for your convenience.
Best Regards,
Anthony P.
1-800-624-9896