Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,402.99
Clearance
The comparable value price is $1,649.99

Customer reviews

Rating 4.1 out of 5 stars with 410 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers praise the G7 15.6" 4K Gaming Laptop's OLED display and its impressive performance, noting the excellent graphics capabilities. However, many users report issues with overheating, and some express concerns about battery life, fan noise, and frame rates in games. The laptop's weight is also mentioned as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 410 reviews
  • Rated 4 out of 5 stars

    1st one no good. 2nd one is ok so far.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st laptop was no clear. Some nose hair on the display screen returned immediately. 2nd laptop is ok so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It’s logical and works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell G7 Gaming Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gaming laptop! I also use it for school and work!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    G7

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. Runs 3d modeling software like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Awesome Gaming Laptop!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an all around enjoyable laptop. Bravo! SPECTACULAR!

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Awesome laptop !!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oled display is amazing!!! Gaming is not bad at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Don’t Buy! Hot as heck!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful laptop with a beautiful screen. Too bad it’s held back by abysmal thermal design. It literally burns your finger on the top plate slightly above the keyboard. The thermals are so bad that it can cause the computer to slow down.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Teeg,

      We are sorry to hear that your G7 did not quite meet expectations. Your feedback is sincerely appreciated. If system thermals are of concern, you can prioritize cooling by opening the Alienware Command Center application that came pre-installed with your device and select the 'Cool' thermal profile.

      Keep in mind that our G7 follows Intel performance design guidelines, which can lead CPU temperatures to reach 100°C to output top in-game performance. We fully warrant the product under these conditions. If you see CPU temperatures rising beyond 100°C on Alienware Command Center, you are more than welcome to contact Dell support for further assistance.

      Best Regards,
      Anthony P.

      1-800-624-9896 Dell

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast. Incredible screen colors and resolution.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Over heats

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up fast slows game to a crawl in rust, practicly unplayable.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Damian,

      Thanks for your review and we're sorry to hear about the overheating that you're experiencing with your new gaming laptop. We'd recommend downloading the BIOS update and looking at the troubleshooting suggestions on this site: https://dell.to/3jgQlm6.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Great for gaming

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for gaming, clarity is great. vivid colors. We can’t find a way to adjust the saturation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hawt hawt hawt!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a horrible experience with this laptop. So much so, after about 5 hours of use, I HAD to return it. The cooling system could not handle the power of the laptop, I ended up burning my fingers everytime I went to play a wasd game and had to hold them down to move my character. I would get uge frame rate drops both in and out of the gaming mode. I wanted to like this laptop. I really did, but the experience was just horrible after only 5 hours, I'm curious to see how it would have been after 5 weeks. In my opinion, this is NOT a gaming laptop. Maybe good for production, editing, photoshop, etc. Absolutely horrible for gaming, unless you want rapid random frame rate drops or you want to feel 160+ degrees when you push down on your keyboard. I think I'm more shocked the plastic didn't melt.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Gaming Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Gaming Laptop. Outstanding battery life. Fast graphics performance. Very impressive specs considering the great price point for this laptop. Would highly recommend to anyone looking for a really well performing machine without breaking the bank!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop when but then when you’re trying to do the 4K the gaming tends to lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    60hz monitor. Nicely built though.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Just not for gaming in my opinion. I didn’t know that the 4K was only a 60hz monitor. I failed to do extensive research. So I traded this for the Alienware and paid the difference to have the 300hz monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Bad quality control, ok for sale price but not msr

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display. But the speakers are trash, I tested 2 units. The speakers would randomly make static noises when in use. Also it's aluminum but you can tell it's cheaper quality as the fingerprints are insane.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      DAB626,

      Thanks for your review and we're glad that your new computer's screen is meeting your needs. You may want to check to see if there are any audio driver updates available for your computer that will help with the sound quality: https://dell.to/32rXH02.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    No numeric keypad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need an numeric keypad for work, you'll need to purchase the 17 inch model.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 2 out of 5 stars

    Too hot to handle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this computer. The specs on paper seem legit the pled 4K display is beautiful, but this computer gets so hot so fast and with that happening throttles everything making 4K video choppy and the computer itself sounding like a jet engine... I returned it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few issues with the RGB nothing major or offputting, very well made product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Some like it HOT

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with CPU and GPU temperatures reaching 190-200 degrees f the bottom of my laptop melted the stickers off the bottom of my laptop or burn your lap. Even after it was sent to Dell for this issue. they said all it needed was a Bios update. well that didnt really work. Like a band-aid, we all know they come off usually to fast. Now on to my extended warranty I purchased with it and its going to GeekSquad ugh! If i had known the extended warranty was not through Dell I would not have purchased it. So now reluctant I am turning it over to them. Other than that its an awesome laptop! love everything else about it. But this is a terminal flaw. IDK lets hope they can replace the heatsync and all is well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be a great tool for the purposes needed. So far so good!

    I would recommend this to a friend