Customer Ratings & Reviews
- Model:
- G7500-7194BLK-PUS
- |
- SKU:
- 6419696
Customer reviews
Rating 4.1 out of 5 stars with 409 reviews
(409 customer reviews)Rating by feature
- Battery Life3.9
Rating 3.9 out of 5 stars
- Speed4.3
Rating 4.3 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the G7 15.6" 4K Gaming Laptop's OLED display and its impressive performance, noting the excellent graphics capabilities. However, many users report issues with overheating, and some express concerns about battery life, fan noise, and frame rates in games. The laptop's weight is also mentioned as a potential drawback by some customers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Deal
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop but touchy pad that gets in the way of typing. Screen is beautiful.
I would recommend this to a friendRated 5 out of 5 stars
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display is nice and looks great and hardware isn't the best but it will run games at 1080p pretty easy and some games at 4k.
I would recommend this to a friendRated 3 out of 5 stars
Not decided
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of right now I’m on the fences due to I am NOT gaming on it or running any intense programs and it wants to run slow and that’s so crazy.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello BEASTGAMING,
Thank you for your review. We are sorry about the trouble you have encountered with the performance of your G7. We would love to help right away and there are steps that can be used to improve performance overall. We suggest updating your BIOS using the Alienware Update application that came pre-installed with your system. With the latest firmware installed, you should expect the most stable up-to-date experience.
Here is the link to the full article to assist with your performance issue: https://dell.to/3jgQlm6.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Rated 5 out of 5 stars
Better than my desktop PC!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All excellent components in a laptop. Every application or game that we've thrown at this powerhouse runs great.
I would recommend this to a friendRated 3 out of 5 stars
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my laptop with the exception that when i am typing the bar skips to another place sometimes. I wish the keyboard was better.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi tommzgrl,
Thank you for your review. We are glad to hear that you're happy with your laptop. We apologize for the issue you're experiencing with the keyboard, your feedback is sincerely appreciated.
If you have any other questions, feel free to contact Dell Support at 1-800-264-9896.
Best regards,
Wendy C.
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase will be good for long time as will be useful too in a future and helps me to get better in my games lol
I would recommend this to a friend- Cons mentioned:Heat
Rated 1 out of 5 stars
Too hot to handle.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs way too hot!!! For the amount of money spent, to me, there is no excuse for running at 81+degrees Celsius when playing a a game that does not demand a lot. Seems like a fire hazard. Yeah, you can play around with the voltage but you should not have to for an off the shelf laptop. Even downloading the updates made no difference for me. Returned.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this for a power user in my house and they love it. Does everything they need it for and it isn't too heavy.
I would recommend this to a friendRated 1 out of 5 stars
Just Pass on this one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all bad but besides being very hot and loud You can try to work around the cooling issue this Dell G7 7500 cpu but honestly for the price I would try out the Asus Zephyrus m15 series This honestly had all the specs I would want, and has the potential of running games at a solid 60+ flat but after an hour of cpu intensive or even gpu intensive games the cpu got to hot for comfort 90+ Celsius. I guess you could just let it be but the life span of the laptop is drastically shorter. Also don't expect PC quality gaming you have to keep in mind laptops run hot and are supposed to do it mobily. Sadly you have to tweek and mess with a bunch of BIOS settings you can't undervolt because Dell is the dumbest company out there and they want your machine to break after a year or so.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Mrhenry,
We are sorry to hear that your G7 did not quite meet expectations. Your feedback is sincerely appreciated. If system thermals are of concern, you can prioritize cooling by opening the Alienware Command Center application that came pre-installed with your device and select the 'Cool' thermal profile.
Keep in mind that our G7 follows Intel performance design guidelines, which can lead CPU temperatures to reach 100°C to output top in-game performance. We fully warrant the product under these conditions. If you see CPU temperatures rising beyond 100°C on Alienware Command Center, please contact Dell support and they would be more than happy to assist.
Best Regards,
Anthony P.
Rated 5 out of 5 stars
Best gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my gamer son and I have to admit I’m in love with it. The screen is amazing. Highly recommend
I would recommend this to a friendRated 3 out of 5 stars
Better options.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one failed after 45 days. Motherboard died. Second had broken hinges. Third one over heats pretty often.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming laptop. Vibrant screen. Does have some issues with bogging down when running bigger games.
I would recommend this to a friendRated 5 out of 5 stars
Hantrope
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a nice gaming laptop computer really worh it money,for for this pc you will not regret you do
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get a lot of computer for the price. Worked great out of the box. No problems. Great value.
I would recommend this to a friendRated 3 out of 5 stars
keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still need to a way to control the keyboard illumination from the function keys. BIOS is only set to a on/off option.
I would recommend this to a friendBrand response from YourDellTeam
Posted .tesla21,
Thanks for your review and we're sorry that your backlit keyboard is not working to your liking. Here's an article with some steps on how to adjust or turn off your keyboard backlighting: https://dell.to/2RHKgTj.
Best,
Bryan
1-800-624-9896
Rated 3 out of 5 stars
Good but you have to play with software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop , the alien software isn’t that good . But this screen is beautiful I just wish the laptop looked better.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Yellowdevil,
Thanks for your review. We're glad that you're happy with your new computer's monitor. If you need any help setting up the rest of your computer you can check our Product Support Page here: https://dell.to/34WIbuO.
Best,
Bryan
1-800-624-9896
Rated 5 out of 5 stars
Awesome for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop boots up within 30 seconds. No issues love it would recommend to buy!!!!
I would recommend this to a friendRated 5 out of 5 stars
Great laptop for graphic design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop quality was super good and it runs well. I love how the body is designed.
I would recommend this to a friendRated 5 out of 5 stars
Very good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop, have been using it for around a year and I love it!
I would recommend this to a friendRated 5 out of 5 stars
Would tell my friends to look into geting one for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi like the product at hand thank you and get the credit card from Best Buy as well thank you
I would recommend this to a friend




















