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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 410 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers praise the G7 15.6" 4K Gaming Laptop's OLED display and its impressive performance, noting the excellent graphics capabilities. However, many users report issues with overheating, and some express concerns about battery life, fan noise, and frame rates in games. The laptop's weight is also mentioned as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 410 reviews
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this for gaming, but I did have my son look at gaming on it and he was impressed! I use it for photo editing and so far no complaints, I would buy it again, not sure how I would ever be able to not get another OLED screen..love it! It was quite a step up from any of my other laptops!! Live this machine!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Feature-rich Laptio at a Great Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop delivered everything is promise. Very pleased with it so far and it's been a rock solid performer. I do digital graphics rendering and thos thing doesn't miss a beat. Would have had a problem purchasing at at the original price of over $1,800 but with the $400 discount it was a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Great laptop with powerful performance!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop though probably dated by now. It is really nice and the 4k OLED panel is amazing. I actually use it as a streaming PC mostly, but it has handled just about anything else I have thrown at it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe I have purchased this laptop for 1300 bucks. This baby screams with room to spare. Plays everything I need and between work and play. Best laptop for the money.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    60fps with big games!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great laptop for gaming! Playing games like dayz, rust, and even ARK at atleast 60fps. The only reason it doesn't get 5☆ is because its gets wayy to hot! You're basically forced to buy a good cooling pad with the g7. Thats literally my only complaint tho. And after setting up a nice cooling pad(like 30$) it works great.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Kdyer,

      Thanks for your review and we're sorry to hear about the overheating that you've experienced. We'd recommend updating the BIOS on your computer as well as using the troubleshooting steps on this page: https://dell.to/3jgQlm6. We hope this helps your computer work better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice processor, graphics card, and enough memory for fast computing/gaming. Somewhat pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming laptop for my son, so I can't say much about it except for how he expresses himself when he talks about his experiences with it. He absolutely loves it! He loves to play on it every spare minute he has. So happy I got it for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop in this price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice laptop. I've been playing Fortnite on it and it handles pretty well. There is lag only once in a while and for the sale price I paid, I'll take it. I do wish the refresh was higher, but seems to hold up pretty well. The only thing I wish was better is the charger -- big and weighs almost as much as the laptop. If you get this on sale, I think you can't do any better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love this Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Laptop for work. I work from home and have a lot of things open at the same time and also doing a lot of work on the internet. This Laptop can handle it all and not miss a beat. It's also very beautiful. Love the lighted keyboard. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer for a few weeks. I really liked the 4k screen the quality is really good and the colour lights on the keyboard. but there are times the computer does perform as it should for a gaming laptop. not sure if it's just me that I don't use the right settings to perform as it should or it's actually the laptop. overall the laptop has been working okay so far.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    excellent gamingb machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything you need to run the latest games. fast startup and load times. does run a little hot depending on the game. just make sure not to block the air vents. very happy with the laptop

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    hot laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop but it gets extremely hot while playing games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good mid-level gaming. Beware screen burn-in.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice mid-level gaming laptop. Runs the new (demanding) Microsoft Flight Simulator quite well though a cooling pad helps. Also an excellent all-purpose computer. The display is 4K, which is overkill and causes some nuisances with Windows features. Be aware that this specific OLED display tech has brought back the dreaded problem of screen "burn-in". The unit that I purchased was an "open box" deal with a fairly good price, but I determined after a while that it was clearly a store demo machine, and on an all-white background at the right brightness level, I can clearly read the text from the old demo screen encouraging the reader to get an X-Box account. Fortunately the burn-in has faded somewhat in 3 months, but I would not have purchased this unit if I had noticed it right away (I thought I was imagining things during the short return period).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It is fast, sets up easy, even after adding ICloud and One Drive access. Have one issue after a week with Nvidia that just required a one time factory reset. Purchased when $400 off 4 day sale. Other than that it has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gamer's machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had a gaming laptop that was close to 5 years old so I surprised him with this new gaming laptop for Christmas. He loves it and he's not an easy one to please. For games it is super fast with great video as well. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 4 out of 5 stars

    dell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen is amazing. love it that it has 4k. OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Serious overheating issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a lot of reviewers here, I purchased this laptop expecting decent performance out of it given the specifications. However, after using the laptop for several days, updating all the drivers, bios, firmware, etc; I could not resolve the overheating issues that plague the device. Any game easily pushes the CPU to its 100C thermal limit, which is a sure fire way of making this laptop implode in a short amount of time. Also, a BIOS updated related to the meltdown/specter exploits seems to have disabled undervolting, meaning there is likely no savior for this otherwise nicely built and spec'd machine. A shame.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello ravenjoe,

      Thank you for your review. If system thermals are of concern, you can prioritize cooling by opening the Alienware Command Center application that came pre-installed with your device and select the 'Cool' thermal profile.

      Keep in mind that our G3 follows Intel performance design guidelines, which can lead CPU temperatures to reach 100°C to output top in-game performance. We fully warrant the product under these conditions. If you see CPU temperatures rising beyond 100°C on Alienware Command Center, please contact Dell support and they would be more than happy to assist.

      Best Regards,
      Anthony P. Dell

  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Pretty hefty price for a pretty laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a wonderful device. The display as well as the leds make it a constant head turner, and even though it is a little bulky, the laptop feels like it would take a good beating before it would break. Overall, it is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Gorgeous Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest draw to this laptop, is the screen. There is no substitute for OLED screens for contrast and color range. I plan to use this for astrophotography and the true blacks of OLED will make the photos true to the night sky

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Not bad but overheats when gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to keep this laptop but had to return it due to excessive overheating. I downloaded the latest software and took every appropriate troubleshooting step and it still overheated. Otherwise it worked well. If they fix that overheating issue this would be a definite keeper.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Wize,

      We're sorry to hear about the overheating that you experienced with your new Dell Gaming Laptop. In the future we'd also recommend updating the BIOS on your computer so that the overheating issue can be properly addressed with the most up to date BIOS that is available.

      We hope that you will consider Dell again in the future.

      Best,
      Bryan
      1-800-624-9896 Dell