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Customer Ratings & Reviews

Your price for this item is $1,402.99
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Customer reviews

Rating 4.1 out of 5 stars with 410 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers praise the G7 15.6" 4K Gaming Laptop's OLED display and its impressive performance, noting the excellent graphics capabilities. However, many users report issues with overheating, and some express concerns about battery life, fan noise, and frame rates in games. The laptop's weight is also mentioned as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 410 reviews
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the laptop. Good features and graphics

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have own a lot of computers last year but this one it’s the best of the best computer I have ever own the screen is awesome performance are excellent and I like the shape ,so I really recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! The screen is crisp. The weight is great. It runs quick. The only thing I have to complain about is that it turns on automatically when you open it. But I love it none the less

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Great 4K laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever owned. Great for gaming and great for photo-editing. Zooms in further into pictures than Microsoft Surface Pro. Purchased Wacom with this laptop to edit photos. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    A Laptop to Conquer Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is as expected; great graphics with the OLED screen and smooth frame rate. I added a Razor gaming mouse and pad to complete the package. Very pleased with the look, feel, and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful laptop for school and home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, very powerful with lots of memory and storage and buying the open box demo saved a few hundred dollars with no difference in performance and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something, something, 4k OLED.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k OLED screen on this laptop is amazing, and worth the extra cost to get. It's surprising that more laptops don't have an OLED option, but I understand that burn-in is a concern (so don't leave a single image on too long or a static toolbar always on display). This also boasts a respectable graphics card, i7 processor, SSD, and the latest wifi 6 standard (I've pulled > 350mb/s on fast.com with my GB internet and wifi 6 router). Works well for photo processing, video editing, and reasonable gaming. On the downside, I miss the dedicated number pad of my 17" laptop, and have found the touchpad to be a bit frustrating. It also runs a bit hot, but that's understandable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great performance once you get past the heat issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great and the screen is beautiful. However, be prepared to upgrade the thermal paste. Out of the box, this thing runs hot. I regularly got screen freezes when gaming for more than 10 minutes. After replacing the thermal paste, it now runs about 20c cooler.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Too Hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs way too hot. Popular games like flight simulator run up to 90c or higher. Default BIOS sets CPU to 4+ GHz. Even after turning off turbo mode in the BIOS still most games run up to 87c. GPU runs just as hot. Sitting Idle temps are ok and non graphics intensive programs run fine. But games play way too hot and there are no user fixable solutions. Dell made sure all drivers were up to date and BIOS is current but it does not help. This is a bad product. I am going to return it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop for CAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I use it for programming and cad work. It handles large complex models and heavy data crunching very well. My son played some games on it and it handled them with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Dell G7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After adding memory to 64gb this is an awesome PC, I got it for the new MSFS and have had no issues with it. The OLED display is second to none too.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Best laptop out of 20 I purchased whole my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop out of 20 I purchased whole my life. Great OLED screen, cannot return to any other laptop screen from now on, just oled 4k is my choice, best ever. Fell solid.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Powerful Laptop that performs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop has power and graphics that really rocks. Game play is a smooth breeze. Can also preform my other computer activities like MS Office. Would highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Overheats. Not a good design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor design. Overheats like mad. I dont use this for gaming i use it for work doing presentations and coding. It gets hot enough above the keyboard that you can almost fry an egg. Not kidding. I have all of the sw updates and bios updstes. A year later and now its dead. First i couldnt even power it off. It was literally stuck until battery died. Then now it just shut off by itself while using gmail and it wont power on at all. And of course its one month passed warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    10/10 price/performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when it has a discount (1300$ + tax). Loved it. Great graphics card. Unexpectedly good audio performance. I evaluate it 10/10 as price/performance.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming laptop for a affordable cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Build and excellent keyboard and typing surface. Its a little heavy to carry. Setup was a breeze and the 4k screen is excellent with great tonal value

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - worth every penny. High end gaming allows fast pace and excellent fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little gaming rig!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY issue I have with this is that you can accidentally hit the function key that will turn on Airplane mode. This happened a couple of times while playing Overwatch which dumped me from the game. Easy fix though. Just boot to the Bios Menu at startup and tell it to use the stand function on press and not the extended. That way you have to hold the function key to use any of the special functions like volume, brightness or airplane mode. Gorgeous screen!!!

    I would recommend this to a friend
  • Cons mentioned:
    Fps, Heat

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wound up returning this item. It gets really really hot under load, screen looks starburst at times, struggles with FPS, and it’s loud.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Baam,

      Thanks for your review. We are sorry to hear that your laptop wasn't quite meeting your expectations and was running a little warmer than you would like. Your feedback is sincerely appreciated. If system thermals was of concern, you can prioritize cooling by opening the Alienware Command Center application that came pre-installed with your device and select the 'Cool' thermal profile. You can view the full article here - https://dell.to/2XAULtU.

      Keep in mind that our G7 follows Intel performance design guidelines, which can lead CPU temperatures to reach 100°C to output top in-game performance. We fully warrant the product under these conditions. If you see CPU temperatures rising beyond 100°C on Alienware Command Center, you are more than welcome to contact Dell support for further assistance.

      Best regards,
      Wendy C.

      If you have any questions or concerns, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Worth it for oled alone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Oled screen looks amazing. Runs warzone smoothly, supposedly at 4K resolution. Wish it had a second m.2 slot for more hdd space.

    I would recommend this to a friend