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Customer Ratings & Reviews

Your price for this item is $701.99
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The comparable value price is $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 518 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the G7 15.6" Gaming Laptop's performance, graphics capabilities, and build quality. Many appreciate its price point and the included solid-state drive, although some find the storage capacity limited. However, the laptop's weight and potential for elevated fan noise during use are frequently cited as drawbacks. Battery life is generally considered acceptable, though opinions vary.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 517 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great performance for the great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worthwhile purchase, well within budget, fast and very good performance for gaming as well as everyday and business use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great computer on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as well as I expected if not better. A little loud, but to be expected with a gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quality CS MAJOR COMPUTER!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for 2 years and it has never failed me. HIGHLY recommend for a CS major.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Mid range gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with easy to swap parts but it’s getting very hot out of the box (without dust).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dell G series is an excellent value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ain't the shiniest, it ain't the fastest, but for a thousand bucks you can't find anything better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good graphics card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good intermediate gaming laptop. I play a lot of hardcore games on it and it runs smoothly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not gonna lie, I got too excited too soon... :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uninstall Dell SupportAssist if you are experiencing the grinding sound and freezes. Was a great laptop at first. Did everything I needed and I was happy with it, but I was just ignoring the problems I had. I have already sent it in once for repairs, and Dell was useless. They changed the "onboard" which is, idk, I guess the motherboard? The problem was not resolved, and what fixed it was uninstalling SupportAssist. It would randomly make grinding sounds and freeze up. Not through the laptop, but the headphones. A sort of ZZZZZZRRRRRRRTTT sound. Startling and disconcerting. I am now going to have to send it in 'again' because it is freezing and making system beeping noises...which is also quite mortifying. I have spent over 1,200 dollars on a laptop and it's starting to poop out on me already. This was purchased back in October, and it's February now. This laptop is supposed to last me a very long time. Not happy with the problems I'm having. Going to try with Best Buy tomorrow, but man this is disappointing. Dell is useless, but hopefully Best Buy will be better for service. If I have to pay to have this repaired I am going to be very unhappy.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Brandon,

      Thanks for your review. We're very sorry to hear about the troubles that you have had with your computer up to this point. If you'd like to diagnose the freezing on your computer you can follow these steps:

      1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
      2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
      a) Start the computer.
      b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
      c) Select Safe mode with Networking and press Enter.
      d) Log on as the administrator or as a user with administrative access.
      e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
      3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.

      You can read the full article here - http://dell.to/2tW5m33.

      Dell's products also come with a One Year Limited Warranty that you can read more about here: http://dell.to/2tNsVOs. We hope that your issues are resolved soon.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Great Value for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a few Dell laptops and have not been too thrilled with their quality. Dell seems to have made some QA improvements recently to their laptops, and after watching Dave 2D's review of this laptop I went out on a limb and bought it. I am NOT disappointed. The overall build quality is good, and the hardware specs are great. Plus I got a good deal from BB sales team when price matching. 4 Stars...buy with confidence.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop for gaming and all around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really have enjoyed this laptop...slightly heavier than my last but it feels sturdy. Has been perfect and fast..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great basic gaming laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for entry level gaming. Easily plays all the games it was purchased for.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to upgrade the internal parts with 32gb of RAM, second SSD drive. I have no issues with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase, it plays all the games we wanted and battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Fast and good pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast laptop good graphics and sound but battery life is short and i have to reset it alot.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves this gaming laptop, he uses a different gaming mouse with it but he loves the graphics

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Work and fun

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good durable and fast still holds up on the job and for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming computer. Bought it to play games and run animation software and has really exceeded expectations

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent for video games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been playing destiny 2 and i don’t have any problems so far. I highly recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 4 out of 5 stars

    Very well made laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with this product. I got the version that just comes with the SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ise this for school, my home business, and streaming. Minimal startup time and fast performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop if you are using it for gaming and other programs.

    I would recommend this to a friend