Customer Ratings & Reviews
- Model:
- FT2VY
- SKU:
- 6404051
Rating by feature
- Ease of Use
Rating 4.6 out of 5 stars
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the U2720QM Ultrasharp monitor's vibrant colors, impressive resolution, and convenient USB-C connectivity with power delivery. Many appreciate the ease of setup and use. While some find the price to be high, the overall experience is positive for most users. The 4K resolution is frequently praised as a key benefit.
This summary was generated by AI based on customer reviews.
Love it!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this monitor! I purchased two and the clarity and sharpness is amazing. I definitely would recommend this product.
I would recommend this to a friendPretty good display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great display for the price. Color accuracy is nice with a simple design.
I would recommend this to a friendBad to worse...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen started out fine but after a few months it started flickering non-stop. At this point it just doesn't even turn on. I know that the connection works because it still charges my laptop, but the display won't turn on. I spend more time fighting with this monitor every day than I do actually getting work done.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello JerricaL,
Thank you for taking the time to leave us a review and provide feedback on your Dell 27” monitor. We are sorry that you are having an issue with your screen flickering. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue.
Screen Flickering Troubleshooting Link: https://www.dell.com/support/contents/en-us/article/product-support/self-support-knowledgebase/fix-common-issues/monitors-and-screens
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Outstanding!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding monitor. Has great color accuracy. Also works well with Mac.
I would recommend this to a friendGreat monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a birthday gift I gave to my husband, he loves it very much, he said this is the best he ever received!
I would recommend this to a friend4K!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Very happy with purchase! Thank you again Best Buy!!
I would recommend this to a friendOkay Computer Monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t connect to Wi-Fi. Did everything to get this to work.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey AislynS,
We appreciate you for taking the time to leave us your review. We apologize for the Wi-Fi connection issues you are experiencing with your Dell 27” monitor. Your feedback about discrepancies in our products helps us improve with future developments. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your wifi connection issue:
1. Download and install the latest Wireless Card driver. After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router, and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left-side navigation pane, click on Change Adapter Settings
9. Right-click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode.
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed.
14. Internet speed can be tested at http://speedtest.net.
Wireless Networking Usage and Troubleshooting Guide: https://dell.to/2RefLVN
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Good but not Mac ready.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good monitor and the fidelity—4K—is great, and the color is accurate. Unfortunately, it didn’t work with my Mac.
I would recommend this to a friendAwesome monitor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super awesome monitor!!!! Bought it with Discover credit card promotion during black friday.
I would recommend this to a friendBest monitor for work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like these monitors, high resolution and easy to adjust.
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this monitor with my mac book pro. It has a very rich color, easy to use, and install.
I would recommend this to a friendTrue colors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality photoediting monitor, comes with a factory calibration report
I would recommend this to a friendGreat for photo editing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using it for photo editing and I love it. Very clear colors.
I would recommend this to a friendNice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good monitor it does the job well. Glad i got one.
I would recommend this to a friendflickers with macbook pro 14
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen keeps flickering when used with mac book pro 14. Tried fixing it with the solutions found online but nothing works. (ex. changing refresh rate, usb c prioritization to high resolution, using hdmi cord instead of usbc cord etc.)
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Amanda,
We want to thank you for taking the time to leave a review of your Dell 27” Monitor. We are sorry to hear that you are experiencing an issue with your screen flickering. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We suggest making sure that your system has done the updates to help resolve the issue. I have provided the link for you that will assist you in doing so.
Drivers & Downloads link: https://dell.to/3umB48u
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
great monitor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor. i love that the screen can be moved.
I would recommend this to a friend- Pros mentioned:Screen size
Unfortunate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor was nice when it worked properly. Not even a days worth of use time and a nice red vertical line appeared. The smell of burnt components became noticeable when I started unplugging cables from it. Really nice display, questionable QC. Hotkeys for display manager conflict with some other things I use. There is no option to change the binding on the display manager software.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Alexciel,
We appreciate you taking the time to leave us your review. We are sorry for the display issues you are experiencing with your Dell Ultrasharp 27 Monitor. Feedback like yours helps us improve our future products and services. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here's the steps to help resolve your issue:
1. Optimize your computer using SupportAssist
2. Verify display or video issue on a known-good monitor
3. Check for physical damage
4. Run hardware diagnostics on the Dell monitor
5. Reset the monitor to factory settings
6. Verify display or video issue in Windows Safe Mode
7. Download and install Microsoft Windows updates
8. Change the video or display settings and adjust the brightness
9. Touchscreen troubleshooting (touch-capable monitors only)
10. Run a Video Stress Test using Dell SupportAssist
11. Perform a Windows System Restore
12. Restore your computer to factory defaults
How to Troubleshoot Display or Video Issues on a Dell Monitor: https://dell.to/3HC1HNC
If you still require assistance please reach out to our Support Team using the information provided below.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Sincerely,
Summer@Dell
Meh….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because it has fine reviews. However after a couple weeks I am disappointed…I just don’t see the “ultra sharp” picture as advertised. Too late to return it too.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello TomC,
Thank you very much for your valued feedback. We are sorry to hear that you are not too happy with your Dell 27” LED monitor because its resolution is not good.
Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Press and hold Button 4 for about 4 seconds until a pop-menu appears.
3. Use Button 1 or Button 2 to select the diagnostic tool and use Button 3 to confirm. A gray test pattern appears at the beginning of the diagnostic program.
4. Carefully inspect the screen for abnormalities.
5. Press Button 1 again to change the test patterns.
6. Repeat steps 4 and 5 to inspect the display in red, green, blue, black, white, and text screens.
7. Press Button 1 to end the diagnostic program.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
The full article on built-in diagnostics can be found below:
How to Run a Diagnostic Test on a Dell Monitor: https://dell.to/3CW8ctj
If the issues are still not resolved after applying the troubleshooting tips above, we recommend contacting the Dell Support Team at the information provided below for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Dell 4k monitor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs well, It did break and was replaced under Best Buy plan
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello AppleIpad,
Thank you very much for your valued feedback. We apologize for the issues you have come across with your initial Dell Ultrasharp 4K monitor. We are happy to know you're receiving a replacement that should make things better for you and ensure the quality Dell always intends to deliver. If you come across any other questions, issues, or concerns, please use the information below to contact Dell Support directly.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Dead in under two months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this monitor 50 days ago. My husband was working and it just shut down. Haven’t been able to turn it back on. Over $500 and it died in under 2 months.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Ellerfam101,
We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear about the troubles you have come across with your Dell Ultrasharp 27” monitor because it stopped working only after a short period of time use.
Below I have provided links to troubleshoot the issue with your monitor:
How to Run a Diagnostic Test on Dell Monitor: https://dell.to/36qu6bI
How to Troubleshoot Display or Video Issues on a Dell Monitor: https://dell.to/36quBTa
If the issue with your monitor is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896