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Customer Ratings & Reviews

Your price for this item is $149.95
The comparable value price is $199.95

Customer reviews

Rating 4.3 out of 5 stars with 1256 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the espresso quality and ease of use of the Espresso Machine with 15 bars of pressure. The size and price are also appreciated by customers. However, some customers have reported issues with leakage and the steam wand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,256 reviews
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great Espresso Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son was able to start making us wonderful lattes, cappuccinos and espressos immediately and he is having fun experimenting with it. The machine is attractive in our kitchen and a great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Excellent coffee machine easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prepares great espressos and it is perfect brewing cappuccinos. I love the double tray to accommodate taller glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    It does everything he says it does makes great esp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything he says it does makes great espressos cappuccinos and more

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Jon, we hope you continue to make delicious espresso with your unit for years to come. Thank you. DeLonghiResponse

  • Rated 2 out of 5 stars

    Does not last

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a year old stopped working, it’s simply not brewing at all

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Dear Claudia,

      We are sorry to hear that Espresso Machine stopped working after such short usage. We want you to know that we strive for excellence and would like an opportunity to correct this issue for you. Please contact us Monday-Friday, from 9am to 8pm at (800)322-3848 and a coffee specialist will be happy to assist you.

      Thank you. DeLonghiResponse

  • Rated 3 out of 5 stars

    Decent machine, decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. It can’t handle a fine grind but does a good job expressing a shot. I question the 15 bars as the cream just isn’t very rich but still better than paying lots of money to ‘crapbucks’ the steamer works but doesn’t jam out a tight bubble so Milk art isn’t happening. Honestly my dream machine is $1500. This will work for now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware buying this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy. Did tons of research. Bought this machine as a Christmas gift. Recipient opened it today for the first time and it has a European plug on it. Can’t return it now as it’s over the time frame and have to spend more for an adapter. Not good at all Best Buy

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Dave, we are very sorry to hear the recipient of your Christmas gift received a unit with the wrong electrical specifications! We recommend speaking with Best Buy directly for more information on how to rectify this for you. If you need assistance finding a unit compatible with your needs, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    My love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best manual coffee maker for $ 150! Good build quality. Convenient to maintain. I use it several times a day.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Vlad, we are delighted to hear you are using our De'Longhi Pump Espresso machine several times a day! We hope you continue to brew delicious espresso. Thank you. DeLonghiResponse

  • Rated 3 out of 5 stars

    Leak problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was defective for some how , it was leak problem , from the side , maybe it doesn’t apply to all delongui coffee makers but .. when I return it , Best Buy gave me full refund

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this machine is wonderful. In the capuchino is the best. No more starbucks .

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Marce, we are delighted to hear you are making delicious espresso with our De'Longhi Pump Espresso machine. We hope you enjoy your unit for years to come. Thank you. DeLonghiResponse

  • Cons mentioned:
    Steam wand

    Rated 5 out of 5 stars

    Great when you understand what it is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is something absolutely magical about a quality cup of coffee! For the last few years, I have been fervent in my quest to always obtain that perfect cup. I roast and grind my own beans. I have tried most every single method of coffee preparation. I have done most everything short of traveling the world to source beans directly from coffee plantations! Though my daily coffee is generally brewed as a pour-over, I often enjoy a good americano or latte. Thus, this De'Longhi machine has been a welcome guest on my counter for the past couple of weeks. If you are considering this espresso maker, know that it is not everyone. Here are some thoughts to consider: Portafilter and Basket The unit has a self-pressurized system. A normal professional espresso machine has to have a very fine grind and a near perfectly even tamp in order to obtain a decent shot. This machine is different in that it has only one little whole in the bottom of the porta-filter basket. This causes the machine to have adequate pressure for a great shot even with a larger grind and a light tamp. So, you can still have a strong enough espresso even if if your inexpensive grinder does not grind fine enough for a more expensive machine. Or if you are using a bag of pre-ground coffee that it is not necessarily an espresso grind, you can still get a decent shot. It really is pretty amazing and works surprisingly well with good crema. Boiler The machine takes less than a minute to heat the water for a double shot. I really expected it take longer for such an inexpensive machine. I can turn the machine on and it will be ready to pull by the time I grind, fill and tamp. It does have a little bit of a hard time maintaining a consistent temperature during multiple pulls. This also shows when you switch the dial for steaming milk. Expect to wait another minute after pulling a shot before you can froth the milk. All of this is adequate however and better than expected actually for an inexpensive unit unit with just one boiler. Looks The machine has an understated yet elegant look to it. The medium size fits perfectly on our counter. The stainless steal accents give a quality look and feel. This is not a machine that you will want to hide when not in use. Negatives There are a few negatives to the machine. For example, no matter how hard I tweaked my method, the steam wand would not give me a tight enough foam sufficient for latte art. Another negative is that there are important parts that are plastic where steal would be preferred (see photo of the portafilter). Finally, the cup tray is uselessly lukewarm until the machine has been on for over ten minutes. I definitely recommend you preheat your utensils with hot water rather than waiting for the tray to heat. Conclusion In the end, I understand why this machine has received some mixed reviews. Yet, many of the features that experienced baristas have found hindering are exactly what makes the machine simple enough for use by most anyone. Personally, I love it because it is so easy to use yet the results are professional-like. After a couple of weeks and dozens of shots with the De'Longhi, I have concluded that the illusive magical cup of perfect coffee is not only possible with this machine but it comes quite easily. Of course, with any method of preparation, just be sure you begin with freshly roasted coffee beans and a quality grind. Note: This product has been put at my disposal for no compensation and in order to share my honest and unbiased opinion. Once I have completed my testing it will be returned to the manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 4 out of 5 stars

    DeLonghi espresso machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good machine. A few things that cause me to say 4 stars instead of 5. 1- it’s hard to get the grounds holder in place. 2- coffee isn’t hot enough for me. 3- the frother is awkward & doesn’t always froth the milk. Things I like- 1- water reservoir 2- machine heats up quickly 3- cup warmer 4- good size for my limited counter space 5-easy to use 6- good price Over all, I recommend the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Great espresso machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great espresso maker.Fast and always great easy to use and clean.I wish we had gotten it sooner.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Ron, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Ease of use, Espresso quality, Price
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Step Up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so excited about this espresso machine! This is a breeze to use and cleaning is easier for this, than for my french press! It makes amazing espresso and the sizing options are PERFECT! I love that the steamer attachment is movable and adjustable in multiple directions, and that it runs on a separate (super easy) switch. That is safe, and overall incredibly handy. It does make some noise, but not very much at all...I make a few shots in the morning and never worry about waking up my wife, she doesn't ever hear it run. The price for this model was significantly less than others offering the same thing, or silly add-ons that have nothing to do with great espresso, and it looks GREAT! The price was the selling point for me, but having used it, I feel like I really did get one of the very best overall machines out there. A few notes about some things that I worried about. First, the handle of the coffee holder does not swing all the way to center like in the picture. It locks in place and it is close, but to force it to the center position would probably break something. It isn't loose or wonky, just not center and I don't want you to worry that it isn't working correctly. Finally, the filters are very tight and hard to remove...it lets you tamp out the coffee without worrying the filter will follow, but they are hard to remove. Honestly, that is not a bad thing...just a note. I got the double size filter in and I am happy...so switching is not an issue. I would highly recommend this product and have used it daily since it was purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee machine. Easy to use and the quality brew is awesome. Best espresso I myself have made at home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 4 out of 5 stars

    De Longhi Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make decent coffee, taste okay and easy to use. Can make coffee in 3-5minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality
    Cons mentioned:
    Steam wand

    Rated 3 out of 5 stars

    Cheap, affordable, but not reliable.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 5 months. I used this to make on average about 6 pulls a week. I would make 2 cups at a time, two pulls and then froth enough milk for two small cups. It started leaking out of the steam wand when I try to pull shots. I tried descaling but it has only gotten worse. This is a cheap amateur appliance that makes amateur cappuccino for budget entry level prices. The pressurized portafilter does a good job of making espresso without having an expensive grinder. The appliance heats reasonable quick. If you only plan on making a cup or two of espresso once a month you might get a couple years out of it or it might start leaking in a few months. If you plan on making espresso on a regular basis, spend your money on a machine not an appliance.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. DeLonghiResponse

  • Pros mentioned:
    Espresso quality, Size

    Rated 4 out of 5 stars

    CM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good expresso, that i've been missing since my old DeLonghi failed - it was a big one, this size is so nice. - trouble started after a week, and have to be pretty intense about clearing the cups (1, 2, pod) tiny holes; the water could not pass through, and blew the handle etc off - what a mess to clean up. if you take care of it, delicious and very satisfactory authentic and strong cappuccino, mocha, what your fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 3 out of 5 stars

    Almost perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we started out loving the quality of this machine and the taste of the coffee dispensed, 7 months later we encountered a problem with the design of the small single filter basket. Please see below... When using the small filter, the filter started rotating in the portafilter when we placed it in position to brew. You can see in the pics where the detent in the small filter is so close to the to the top of the filter that it is almost in line with the spring in the portafilter. You can see where the detent actually scraped inside the portafilter and now gets stuck every time and I need to use a wrench to release it. The detents in the larger filter are lower and do not come near the portafilter spring slot. I have tried to call multiple times, but get no answer. I've held on as much as 20 minutes, so I'm hoping that I will have better results from the website. Fingers crossed! If it wasn't for this, would have been 5 stars. wouldn't recommend yet.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Dear Pamela, Thank you for taking the time to leave your comment. We appreciate the feedback as this allows us to make better and more conscious decisions when designing our units. We would like the opportunity to give you better experience with your Stilosa Espresso Machine. Please contact us M-F between 9am and 6pm at (800)322-3848. We understand that sometimes we have a high call volume, but please trust that we want nothing more than to help you. We look forward to hearing from you soon. Thank you! DeLonghiResponse

  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Coffee lover

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this espresso machine a year and a half ago, and it has exceeded my expectations. Not only does it maintain its sleek appearance and durable build quality, but it consistently brews delicious espresso with a rich flavor. The user-friendly design and adjustable settings make it easy to customize each cup to my liking. Maintenance has been a breeze, and it continues to deliver outstanding performance. In summary, this espresso machine has been a fantastic investment. It has provided me with consistent, high-quality espresso for a year and a half, and I couldn't be happier. If you're looking for a reliable and top-performing espresso machine that delivers excellent results, this one is definitely worth considering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Excellent Latte for a Value Priced Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this machine for Christmas 2022 and it is used in our 5months a year seasonal residence. For the price, you cannot go wrong with this machine, it produces a great latte every time, nice frother with pretty dense froth. For the price of this machine, ease of use, clean up, quality of espresso - I've given it 5 stars. There are a few shortcomings but nothing major - I feel the reservoir is somewhat small but I have this near my sink, so use the pull out faucet hose to refill. At Christmas, with my adult children staying, there were 4 of us requiring 2 lattes each every morning, so the reservoir needed to be filled almost daily. The basket in the portafilter has a tendency to come loose once in a while when knocking the grounds out, but that's no big deal. For what this machine cost, it well exceeds expectations.

    I would recommend this to a friend
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