Customer Ratings & Reviews
- Model:
- ECP3630
- SKU:
- 4372109
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Espresso quality
As good or better than Expensive Coffeehouse Coffe
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my best friend! This makes the same if not better than coffeehouse coffee!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Chris, we are delighted to hear you are making Coffee House quality drinks at home with our De'Longhi Pump Espresso Machine! Thank you.
- Pros mentioned:Size
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like tastes of capsules and wanted to stick to an espresso machine. Great size. Working perfectly!
I would recommend this to a friend - Pros mentioned:Espresso quality
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and exquisitely functional appliance. I highly recommend that if you are into gourmet coffee that you consider this a personal reward.
I would recommend this to a friend - Pros mentioned:Ease of use
Espresso home maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Saved us a lot of money: easy to clean and easy to set up
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, it's great to hear you found our De'Longhi Pump Espresso Machine easy to clean and set up! We hope you continue making delicious espresso with your unit. Thank you.
- Pros mentioned:Ease of use
Worth the money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer. Loved this machine and how easy it is to use.
I would recommend this to a friend Terrible customer service!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace a different De'Longhi coffee maker that failed. Contacted De'Longhi customer service on failed coffee maker at same time of purchase of new coffee maker. Customer service took weeks for responses, requested a lot of information and ultimately recommended that i take to a repair shop or buy buy a new one, on my dime.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Price
Great for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Espresso machine! Can't be without it. Great machine for the price.
I would recommend this to a friend - Pros mentioned:Espresso quality
Makes great espresso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great espresso. Slight difficulty in removing basket.
I would recommend this to a friend - Pros mentioned:Espresso quality
Fabulous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a present for my niece! She loves it! Makes a great cup of espresso.
I would recommend this to a friend Did not work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this machine after a lot of research and what others have said, that or produces really good espresso. Well, not for me since the day I got it. I have been using another machine for over 5 years, not an expert but not an absolute newbie either. I tried fine ground coffee from a bit grinder at espresso setting- the shot comes down in drops and 1 shot takes almost 5 mins. If I grind the coffee little coarse, the shot comes down really thin like coffee. Tried 3 different types of coffee, and different levels of grind. Unsure what I'm doing wrong so this machine is going back
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Arvind, we are sorry to hear you are having difficulty with your Pump Espresso Machine! We understand this has caused you to return your unit, but if we can be of any assistance in finding you a machine more suitable for your needs, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
- Pros mentioned:Price
Works Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price, bought this the other day with my rewards
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to make delicious espresso with your De'Longhi Pump Espresso Machine. Thank you.
- Pros mentioned:Ease of use
Cafe
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente y fácil de usar lo único es que el café no lo cuela tan robusto como quisiera
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hola, esperamos que continúe disfrutando de su unidad en los próximos años. Gracias.
- Pros mentioned:Espresso quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love the quality of espresso. Saving a ton of money
I would recommend this to a friend - Pros mentioned:Ease of use
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our college age daughter and she has found it easy to use.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we understand the importance of having espresso in college, so we hope your daughter continues to enjoy our De'Longhi Pump Espresso Machine for years to come. Thank you.
pleased
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.use it everyday and it works well, pleased with the results, no complaints
I would recommend this to a friend- Pros mentioned:Price
Sweet espresso machine
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent espresso machine for the price.....no need to go crazy on the expensive ones.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to make delicious espresso with your unit for years to come. Thank you.
- Pros mentioned:Espresso quality
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this! Saves me so much money and tastes just like Starbucks!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to enjoy making delicious espresso with our De'Longhi Pump Espresso Machine. Thank you.
- Pros mentioned:Ease of use
Happy buyee
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh how this maxing brings me joy. The ease of use makes it my go to when I want espresso
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Jonny, we hope you continue to make delicious espresso for years to come. Thank you.
- Pros mentioned:Ease of use
Perfect Macchiato
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is very easy to use and comes with a drink recipe book!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Joe, we hope you continue to find our De'Longhi Pump Espresso Machine easy to use. Thank you.
- Pros mentioned:Espresso quality
Rise and shine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great espresso for the price. I'd say this is a good purchase for the price
I would recommend this to a friend