Customer Ratings & Reviews
- Model:
- COM530M
- |
- SKU:
- 12373183
Customer reviews
Rating 3.9 out of 5 stars with 828 reviews
(828 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
to a friend
Rated 2 out of 5 stars
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the longest time my husband and I were looking for a decent coffee pot/ espresso machine. We knew De’Longhi was a reputable company, so we thought “why not give it a try”? No. This coffee was not strong. It took a TON OF COFFEE AND WATER, which is strange for a 10 cup pot?? I’ve had a ton of coffee pots growing up so I’m familiar with the full pot scenario. So this just seemed more than usual to me. The featured Espresso on this machine? Forget about it. It was not strong at all, we used illy espresso. The temp didn’t work correctly. It also leaked water. Now I nevvvver write reviews. But for 280$ I felt like I got jipped for a poor quality pot of coffee. My husband is Italian so his espresso is important. Needless to say If your buying this pot for the “double feature” and going based off the fact that this espresso machine has 19 bars VS The Breville that has 15.. I would recommend looking elsewhere. We ended up returning it after 4 days of having it and got the Hot/Cold brew Ninja maker and the BREVILLE Bambino espresso maker. Wouldn’t go back. Love both of the new machines. Next too each other was the same width of this machine anyways!
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we're sorry to hear you are having a negative experience with your Combination Espresso Machine and to learn you had issues with your machine is disappointing. We set a high standard for our products, however your experience is certainly not indicative of the level of excellence we strive to achieve. Customer satisfaction is our top priority and we hate to hear that we could not have resolved you issues and you returned your unit. Please give us a call at 1-800-322-3848 for further assistance. Thank you.
Rated 4 out of 5 stars
Coffee Machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee machine work just fine. The filter it comes with starts to get into the taste of the coffee. The Espresso machine is pretty decent.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Bissell, thank you for sharing your feedback regarding our Combination Coffee and Espresso Machine. Your satisfaction will always be our top priority, so if you ever have any questions or concerns regarding your unit, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Rated 5 out of 5 stars
Best coffee ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee maker makes the best coffee I have ever had from the many I have purchased over the years. It is very close to coffee shop coffee. Still trying to figure out the milk frother but I suspect it is "pilot error" as the saying goes. I am absolutely giddy over my morning coffee.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
A love/hate relationship
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I now have gone through two of these exact machines. I loved everything about the machines for the first 8-10 months of having them. However, about 10 months into the first machine I had started coming up short with the amount of coffee it would dispense versus the requested amount (ex: I would set for a 6 cups but it would only give 4 cups). About 8 months into the second machine, it would start descaling on the espresso side randomly. The first machine, I replaced with the same product via geek squad. The second machine, I ended up replacing with a Ninja product instead. This machine was perfect until it started acting up. I would not recommend this model in the future.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Rated 4 out of 5 stars
Ratng
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is great but when I use the espresso it does not foam all that well
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice coffee maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great multipurpose coffee maker! Make a cup ot a whole pot!!
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Terrible experience
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Making expresso was too complicated, only used that feature twice on a year. The really downfall for this product was the carafe would spill coffee all over the counter when pouring hot coffee. Something was not right with the carafe. Instead of identifying and offering a solution, Best Buy just accepted as a return. We have since replaced this with another brand.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The espresso part is nice, but it stopped working after 5 months. We only used it occasionally.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello LauraC,
We apologize for the inconvenience caused by the issue with your unit. As it is covered under a one-year warranty, we would be happy to assist you in resolving this matter. Kindly contact our customer support team at 1-800-322-3848, Monday through Friday, between 9 a.m. and 8 p.m., and we will ensure that your concerns are addressed promptly.
Rated 4 out of 5 stars
Not completely happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes some time even when the machine says is ready to make a good “hot” espresso. If you make it right away after the machine button stops flashing, the espresso is not hot enough. That’s my only complain. My dad has to wait about 30 minutes for the machine to be hot enough to make an espresso, and still sometimes have to put the cup in the microwave. Besides that I’m happy.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Save your money.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Espresso doesnt pull right and looks more like a light beer than espresso, its rarely hot, and the drip coffee is watered down. Going back to my Ninja for Coffee, and getting a Breville for espresso. My fault for going the cheap route.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Become a Home Barista!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally upgraded to a combination coffee and espresso machine. This was a great purchase and reduce the family from going to coffee shops. The coffee maker is easy to use. The espresso machine does a have a learning curve if you have never made an espresso. The frother was the tough to learn because there is a technique to get it right. I purchase a stamper, glass espresso cups and froth pitcher separately a total of $45 for the De'Longhi accessories.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Loving our coffee more!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this. We have enjoyed our coffee so much more. Everyone that comes to our house has decided to get one. I will never buy another brand.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Wendy, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy!
Rated 5 out of 5 stars
Coffee Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and son have wanted this for a LONG time! Sleek and Beautiful it’s easy to use and makes GREAT coffee!
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Coffee
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There really isn’t anything bad you can say about it. It’s sleek, makes great coffee and is easy to use.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi John, we are delighted to hear you are making delicious coffee with our Combination Coffee and Espresso machine! Thank you.
Rated 5 out of 5 stars
Great christmas gift for the baristas
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a christmas gift for my partner who has been a barista for a couple of years, they love the duality and ease of removal to dump any excess liquid.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Rage, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy!
Rated 5 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so easy to set up and use!! Delicious coffee, trying the espresso this weekend
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Weezy, it's great to hear you found our De'Longhi Combination Coffee and Espresso Machine easy to set up and use! We hope you continue to enjoy your machine for many years to come. Thank you.
Rated 4 out of 5 stars
Good coffee
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an entry level machine it seems to be adequate. Still learning the operation but the coffe is good and hot and my wife says the espresso is good.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's woks fine however i think the price is overall
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Deloni
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing live bought in a long time work's extremely well I'd totally recommend
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Stacey, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy!
Rated 4 out of 5 stars
De’Longhi All in one Combo/Espresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Disappointed it did not come with the frother pitcher
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friend





