Customer Ratings & Reviews
- Model:
- COM530M
- SKU:
- 12373183
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Not what i was looking for
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee machine was good but expresso maker came out lukewarm. Not what I was looking for.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Coffee
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter coffee machine. I highly recommend!!
I would recommend this to a friendCoffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is good for espresso and manual coffee, you can add it to your list cause I am satisfied with that.
I would recommend this to a friendNot worth what I paid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Espresso machine part of it is terrible. It’s super loud and takes forever to heat up. The coffee side of it works good.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .We're sorry to hear you had a negative experience with your All-in-0ne Combination Espresso Machine and to learn you were not satisfied with your purchase is disappointing. We set high standards for our products, however, your experience is certainly not indicative of the level of excellence we strive to achieve.
Customer satisfaction is our top priority and maintaining our reputation of quality products with quality service ensures we get better every day.
We would appreciate the opportunity to get your feedback and possibly find a more suitable option fort your needs. Our customer contact information including our convenient web chat feature can be found on our Delonghi website.
We apologize for any inconvenience this has caused.
Thank you.
Sincerely,
De'Longhi Consumer Care
Decent machine for three months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 3 or 4 months. The espresso side of the machine was actively turning itself on and spilling water everywhere. Essentially, it was trying to make an espresso without anyone touching anything. It would cycle through until all the water was gone, which created a mess on the counter and all over the floor, not to mention a dangerous situation as its just randomly pumping out hot water and anyone could be walking by when this happens. Over the next three days I spoke with four different customer service reps, did a video conference with another, emailed with at least two other people, sent them pictures, etc. All this to just be told that the unit is out of stock and they have no idea when it will be back in. So they'll refund my money. But I won't get even a confirmation on that until a supervisor approves that and then it goes to another department. I should also mention that Delonghi couldn't even find my warranty information. I had to send them a screenshot of the email they sent me confirming the registration. All in all, the unit was fine and the reps were nice people, but the process and broken procedures have soured me on the company. Do yourself a favor and spend a few more bucks to get a better machine.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you had this experience regarding our Combination Coffee and Espresso Machine. We understand you have reached out to our customer service line, but if you still require assistance with either this unit or finding a unit more suitable for your needs, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Amazing machine.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow the coffee coming from this is like no other. I absolutely love it
I would recommend this to a friendGlad I bought it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing machine. The only criticism I have is with the poor lip of the pot, it’s too shallow of a dip and tends to allow for spills more than other coffee pots. They’ve mastered the drip speed for brewing, perfect every time.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Mijori, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy!
Yep
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the “one” Christmas gift that my wife asked for. She had not asked for this specific coffee maker. I can tell you that she is very happy with this product.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are delighted to hear our De'Longhi Combination Coffee and Espresso Machine was the perfect Christmas present for your wife. We hope you both continue to enjoy your unit for years to come. Thank you.
Starbucks who?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! My favorite kitchen appliance. Saved me so much money and I can avoid over priced super sugary drinks.
I would recommend this to a friendDelonghi all in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker. Love the all in one. More counter space with the dual maker. We love it
I would recommend this to a friendAwesome coffee machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this coffee machine is awesome I was impressed with the way make coffee it takes way longer than my older ninja coffee machine but coffee comes taste way better
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Alex, we hope you continue to enjoy your De'Longhi Combination Coffee and Espresso Machine for years to come. Thank you.
Great coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far working great!! Makes decent espressos and coffee taste good. I have no complaints. Love being able to do espressos or a pot of coffee with the same machine!! It’s worthy
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we appreciate you reaching out and giving our De'Longhi Combination Coffee and Espresso Machine a 5-star review. We hope you continue to make delicious drinks with your unit. Thank you.
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing purchase. Highly recommend. Easy to use and clean up is super easy
I would recommend this to a friendGreat Budget Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great budget machine! can make a pot while making shots, the steaming wand is a little bit short but otherwise it is exactly what you pay for!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Aaron, we hope you continue to enjoy making delicious drinks with our De'Longhi Combination Coffee and Espresso Machine. Thank you.
Espresso maxhine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the machine, but I find out when you’re making the espresso. There’s a lot of water that comes out in a reservoir at the end so I’m going to try it again and if not, it will be returned.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Delonghi coffee maker with expresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee maker works good the auto setting is helpful expresso side kind of over rated in my opinion but works well to
I would recommend this to a friendGreat Beginner Product!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dual machine for beginners who are just getting into espresso making. The only problem I had is that sometimes the steam wand doesnt work properly.
I would recommend this to a friendCoffee
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love coffee at our house this has been a great purchase
I would recommend this to a friendCoffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use and clean. Has the right water temp to make an exceptional cup of espresso and coffee
I would recommend this to a friendCoffee/expresso
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Brews fast and hot. I really like it.
I would recommend this to a friend