Customer Ratings & Reviews
- Model:
- COM530M
- SKU:
- 12373183
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Very poor product quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've purchased this product the week before Christmas. We returned/swapped it a week after Christmas for the same unit due to the frother no longer working. We had the new one for roughly 4 days and returned it for the same issue (frother stopped working).
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Dear KLEVANS,
Thank you for taking the time to share your experience with the De’Longhi Digital All‑in‑One Combination Coffee and Espresso Machine (Product ID: not specified). We’re truly sorry to hear that you experienced repeated issues with the frother on two units in such a short period. We understand how frustrating this must be, especially after exchanging the product once and expecting a reliable replacement—particularly around the holidays.
Frothing performance can sometimes be affected by setup, cleaning routines, or internal components, and we would welcome the opportunity to look into this more closely and help identify a lasting solution. Our team can guide you through specific checks or review support options so you receive the assistance you deserve.
To address the issue, please feel free to chat with a Live Expert at:
https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. Once connected, we’ll be happy to walk you through troubleshooting steps or review available next steps.
Kind regards,
De'Longhi Group Customer Care
Fantastic
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking machine. Coffee tastes excellent. It’s a hit.
I would recommend this to a friendThe best coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is one of the best purchase I ever done, easy to use
I would recommend this to a friendBeautiful system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful system, very happy with it. Learning the art of espresso making.
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I'm looking for,2 in one working good and the coffee tastes good too like it
I would recommend this to a friendCoffee Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this coffee machine! No issues and have been using it since day 1!
I would recommend this to a friendLove this duo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine easy to use. Still haven’t used the expresso part yet but love this duo
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Quinn, it's great to hear you found our De'Longhi Combination Coffee and Espresso Machine easy to use. We hope you continue to enjoy your unit for years to come. Thank you.
Great coffee machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee machine works as advertised, now I get delicious espresso coffee at home
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are delighted to hear you are making delicious espresso with our De'Longhi Combination Coffee and Espresso Machine. Thank you.
Coffee maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee maker I ever purchased. Easy to use and make a great coffee
I would recommend this to a friendNot just coffee…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter and she absolutely loves it! Uses it everyday!
I would recommend this to a friendIT'S POSSESSED!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second machine and now having the same issue as the one I brought back. Drip side works fine, but the espresso side has a mind of its own! It tends to go in descaling mode without anyone around. Middle of the day or night it just starts descaling and will do it several times in a row. Without water in the tank after it drains, I would be concerned of it getting overheated and starting a fire. Also, we have tried to reach out to Delonghi by email with the problem but get no response back.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello BrandyS,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new coffee maker, so many functions and makes a great Espresso.
I would recommend this to a friendGreat gift. Great price.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. Great gift for that special someone that’s addicted to coffee.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to make delicious coffee and espresso with your unit for years to come. Thank you.
Coffee
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee machine feels like having a barista in your house. Love this brand.
I would recommend this to a friendLess time to make coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to make coffee. Save Energy and time to make coffee for next day
I would recommend this to a friendweak coffee
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I'm so disappointed. I just bought it a few days ago, but oh god the coffee is so weak!! I like my coffee strong, which is why I wanted an espresso machine, but the coffee this makes is FAR from an espresso. I've always used stove tops coffee makers, but I really wanted to treat myself to something fancy.. well I'm retuning this and staying with my stove top coffee maker. It don't even taste like coffee, it's more like dirty water.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for your feedback. All comments from our customers are important to us and we are sorry to hear that you had such a frustrating experience with your Combination Coffee and Espresso Machine. If you need assistance on how to get the perfect cup of espresso, please feel free to contact us Monday-Friday, from 9am to 8pm at (800)322-3848 for assistance.
Thank you.
love it!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with it! Very convenient coffee and espresso machine!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you so much for your amazing review, MariaT! We're thrilled to hear that you love the machine and that it has enhanced your coffee experience. We appreciate your loyalty and look forward to being a part of your coffee journey for years to come. Happiness is a warm cup of coffee.
Mr delicious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, makes the best expresso & cappuccino
I would recommend this to a friendCofee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loved this. It is so simple to make and so delicious taste.
I would recommend this to a friendI would not buy again.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great when it was new in Feb 2022, now it’s March 2023 and it has started to drop water from the bottom. We replace filters but espresso is still having issues.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.