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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 3.9 out of 5 stars with 828 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 828 reviews
  • Rated 3 out of 5 stars

    buy something else.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is unimpressive in almost every way. The boiler is not strong enough to pus the water through the portafilter which leads to a bad extraction. The steam wand is more of a "add water" wand because it leaks more water than steam, so it's actually not able to steam milk

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 3 out of 5 stars

    Not a great choice, too manual, does not take whol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was looking for, all is manual; it was advertised for whole beans and only uses grounded coffee; then there are two water chambers to maintain, as it is like having two coffee makers tied together

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee maker makes fine however, I didn’t like the plastic portion of it.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Great espresso

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee machine. Starting my day with good coffee

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, it's always great to start your day with a delicious cup of coffee. We hope you continue to enjoy your coffee making experience with our De'Longhi Combination Coffee and Espresso Machine. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Great Espresso and Coffee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is easy to set up, and simple to use. I love the quality of the espresso it makes. The flavor is wonderful, and the milk frother is amazing for making cappuccinos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good machine a bit loud when its making cappuccino but not too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel like you’re at Starbucks in your pajamas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, everything works really well. The steamer does a good job, the water reservoirs are separate for the espresso and drip functions. It comes with a filter for the drip side. Recommend getting the stainless steel frother cup and shot glasses, these do not come with it, we got the ones that are the same brand.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Svenska, we are delighted to hear you are making coffee shop quality drinks at home with our De'Longhi Combination Coffee and Espresso Machine. We hope you continue to enjoy your unit for many years to come. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was worth the money more than the Keurig style one.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to enjoy making delicious coffee drinks with your De'Longhi Combination Coffee and Espresso Machine. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The coffee comes out nice and rich.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to enjoy making delicious coffee with our De'Longhi Combination Coffee and Espresso Machine. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    good coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great all in one esspresso/drip coffee maker. Makes a good cup o joe

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, thank you for your 5-Star review. We hope you keep making delicious coffee with our De'Longhi Combination Coffee and Espresso Machine. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Expresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine it’s great, quick and easy and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DeLonghi coffe maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker. Very good quality, easy to understand menu.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Angel, it's great to hear you are making delicious coffee with our De'Longhi Combination Coffee and Espresso machine. We hope you continue to make great coffee with your unit. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing is definitely the coffee machine worth every dollar

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue making delicious drinks with our De'Longhi Combination Coffee and Espresso Machine. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Cheaper than Starbucks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes coffee . Isnt that what a coffee maker is suppose to do.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to enjoy making delicious drinks with our De'Longhi Combination Coffee and Espresso Machine. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Great combination

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination and simple to use. Comes with everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First coffee and espresso machine and couldn’t have been happier!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you enjoy your unit for years to come. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy how easy it is to make a cup of coffee

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, it's great to hear you found our De'Longhi Combination Coffee and Espresso Machine easy to use. We hope you continue making delicious drinks with your machine. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Need coffee in the morning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a great cup of coffee and my wife like it for the espresso.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’ve made bad decisions in life &buying this is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute trash. I bought this for my wife for our anniversary and it sucked so bad she gave me the papers 6mo later when it stopped working. It worked great for about 6 months then went to crap… kinda like my marriage actually. It worked fine until the warranty expired and then started failing. Of all the small appliances you want to work on the first try, the expensive espresso maker you bought ranks pretty darn high. Highly recommend if you want to send a VERY clear message to someone you don’t like.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for your feedback, SingleinSeattle! We are sorry that you had a negative experience with your unit. We understand that you are facing a difficult situation right now, especially regarding your marriage, and we want to make things right for you. Please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-us/contact-us- click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly. DeLonghiResponse

  • Rated 1 out of 5 stars

    Replica my product please

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying to get my machine replaced for the past month. The main issues are that the temperature is not hot enough — it makes lukewarm coffee — and it also leaks water from the tank. For the past 4 weeks, I have been going to the store, but they keep telling me it’s not in stock and ask me to come back every week to check. I cannot use the product due to these problems, and I would like to have it replaced with the same model as soon as possible. Thank you

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for your feedback, Melek Tosun. We’re sorry that your unit is delivering lukewarm coffee and that it leaks from the water tank. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support. Click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly. DeLonghiResponse