Customer Ratings & Reviews
- Model:
- COM530M
- SKU:
- 12373183
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Tony C.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We return the item because everything for the item we have to order online
No, I would not recommend this to a friendNot great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee flavored water from the espresso maker. The coffee making part was very nice tho
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Panciel, we are sorry to hear you are having difficulty making delicious espresso shots with our Combination Coffee and Espresso Machine. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our coffee specialists who will be happy to assist you with this process. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Not the machine I had hoped it would be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had lots of hopes for the Espresso Machine. Very slow. it would take so long for the steamer to heat up that the espresso would cool significantly. Never timed it but close to 3 or 4 minutes. It would also fill the drip try during steaming. I assume it may have been a defect. I returned it after 3 days and a number of attempts. Replaced it with the less expensive Espresso only model ECP3630 and it works like a champ.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product. Working perfect and the automatic function works very good.
I would recommend this to a friendCombination Coffee and Espresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine so far. I am still learning how to use the Espresso half of it but so far no complaints.
I would recommend this to a friendCoffee machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, the quality of the machine is great
I would recommend this to a friendThey were so grateful for this gift!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful present for newlywed couple. They have thanked me over and over!
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On top of what I can do,.... I can walk up in the morning with the coffee ready for me with the timer set up. I love waking up from my bed with the smell of coffee at home
I would recommend this to a friendCooffe
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oder for my studio production and ppl love ❤️ it . I should start charging then for the cooffee
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Great service! Thank you and happy new year 2024!
I would recommend this to a friendIf only it worked.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After three cups of espresso which were fantastic, the machine stopped pressing hot water through the coffee. The water only runs cold. The milk frother stopped working within the first week. The drip coffee maker works fine. I would love to have one that works correctly. Right now, I cannot recommend this product to anyone.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to learn about your experience with our Combination Coffee and Espresso Machine and to hear your unit's milk frother stopped working is disappointing. Customer satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our coffee specialists who will be happy to assist you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Not that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for what you get. The steam frother stopped working after 2 weeks. There is no timer on the coffee pot so if you forget to turn it off, you'll burn your pot. You would think for the top notch combo that would be a basic feature, like electric windows in your car. Not the ol crank window. Overall you could find something better. It makes coffee and other fancy drinks.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to learn about your experience with our De'Longhi Combination Coffee and Espresso Machine. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to assist you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
works well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice machine, brews like it should and never had any issues
I would recommend this to a friendGreat machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, couldnt be happier. This was exactly what we were looking for
I would recommend this to a friendAverage
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expresso didn’t taste the same after a couple months Doesn’t work at times
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly the quality of this is very poor. It makes coffee and espresso very well but developed a mind of its own. Turning the bold setting on and off, Turing off the warming carafe. This thing turned into a real pain and became unusable. This happened with in a month. This is a real shame.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Alex, we are very sorry to hear you were not fully satisfied with our Combination Coffee and Espresso Machine and to know the unit became unusable after a month is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to troubleshoot these issues with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Stopped working after two weeks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine looked great from the description and the many reviews on YouTube, since it was both an espresso machine, as well as a coffee maker but just after 2 weeks, the coffee maker just stopped working. It was really disappointing for it I really liked all that it could do.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you for sharing your feedback on our All-in-One Combination Coffee and Espresso Machine. We are sorry that your unit stopped working. Please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Starter machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Home in bottom of filters gets clogged easily. HVe had several instances where it stopped brewing.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you are experiencing clogging issues with your unit! Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to speak with you about this unit maintience. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst coffee machine I have seen in a long time. I cannot believe Dealing hi put their name on this junk.
No, I would not recommend this to a friendGreat Beginner Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new espresso maker. The milk steamer and the espresso drip are great.
I would recommend this to a friend