Customer Ratings & Reviews
- Model:
- COM530M
- SKU:
- 12373183
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
DeLonghi - Combination Coffee and Espresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works very well. I purchased because of the all in one feature of Coffee and Espresso capability's.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to make delicious drinks with your De'Longhi Combination Coffee and Espresso Machine for years to come. Thank you.
Only good for drip coffee
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy it if you were looking for hybrid (drip and eapresso). The pressure didn’t work as expected and the temprature was not hot enough. I had to return it.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Good coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price maybe be good but i think is not a great coffe maker
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Alex, your satisfaction will always be our top priority, so please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website if you have any questions or concerns regarding your unit. Our website is www.delonghi.com Thank you.
Great purchase for coffee lovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine, my fiancée loved the present. The machine has a nice quality and nice looking
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Looks Beautiful on my counter. Love all the features, Would recommend to others
I would recommend this to a friendNot worth it at all
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Milk steamer barely works, spits water into your milk more often then steam, horrible customer service. The espresso part works fine but you will literally spend 30 minutes making a hot latte
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are very sorry to learn about your experience with your Combination Coffee and Espresso machine and to hear you were not able to resolve this issue is disappointing. Customer satisfaction will always be our top priority, so we would appreciate the opportunity to follow up with you; connecting you with one of our coffee specialists who will be happy to assist you further. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Freedom!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm Starbucks Free! Freedom! It's better than and I will pay off the machine in a month and a half of savings.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are delighted to hear you are fully satisfied with our De'Longhi Combination Coffee and Espresso Machine. Thank you.
Not hot enough
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok product It doesn’t brew the water hot enough.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you are having difficulty with the temperature of your coffee. We recommend performing a descale of your unit as this may resolve your issue for you. If you require further assistance, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Delonghi coffee & expresso machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker & expresso machine.makes coffee fast with great flavor
I would recommend this to a friendCoffee station
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this coffee station. It basically does everything I could want.
I would recommend this to a friendDjjeagle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this for three weeks and it’s already broken. Talked with someone from Delonghi and they wanted to send me to an appliance dealer and charge me. What a rip off. Also the espresso portion, the water doesn’t get that hot. So disappointed!!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are very sorry to learn about your experience with your Combination Coffee and Espresso Machine. Your satisfaction will remain our top priority, so we would appreciate the opportunity to reconnect with you to see if we can find a resolution to your issue. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
-10 stars & I've waited a few months before review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give -10 stars I would. This is the WORST coffee machine of my entire life. The door for the drip coffee seems to be "locked" somehow. Every single time I need to refill water and ground coffee I have to use force to open. It doesn't open easily and makes a huge Click sound ( I'm several times worried that it will break something) It drips water in the back ( Expresso side) No matter how many times I use a descaling solution plus flushing several times, plus changing the water filter... No matter how many times I do that this machine produces THE MOST BITTER COFFEE !!! And I use quality beans that I ground myself like I always did and was great on my old Keurig machine that I also bought at best buy. I'm so incredibly disappointed. It's a 300 dollars machine and was such a waste of money.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Yona, we are very sorry to hear you had this experience with our Combination Coffee and Espresso Machine, and to know you are having issues with your water tank is disappointing. Customer satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our coffee specialists to assist you further regarding this. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Coffee machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I'm really happy with my decision to get this coffee maker
I would recommend this to a friendAbsolutely terrible.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. DO NOT BUY. The espresso feature broke within 2 months and the coffee brewer broke within 4 months rendering the machine completely useless. In addition, the coffee carafe leaked constantly. Over $300 is literally sitting in our garbage can right now. I will never buy this junk brand again.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful and wonderful coffee maker, price and quality are great
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Paul, we hope you continue to make espresso right with our De'Longhi Combination Coffee and Espresso Machine. Thank you.
Solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this machine for a while not and I love it! The build solid and performs well!!!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Gerard, it's great to hear you found our machine to be a solid device. We hope you continue to enjoy your unit. Thank you.
Steamer stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steamer stopped working after two uses. Would not recommend this product to anyone.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Douglas,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Great value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift. We really enjoy it. Especially the extra strong coffee setting.
I would recommend this to a friendGreat gift!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was great. Got it for my mom for Christmas and it was a huge hit!
I would recommend this to a friendBelow average and leaks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great coffee or espresso maker. Leaked water 8 months after buying. The coffee maker I had for half the price before made a better cup of coffee. Thought I was upgrading but I was not. Wish I had bought something else.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.