Customer Ratings & Reviews
- Model:
- COM530M
- SKU:
- 12373183
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Coffee brewer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, reliable and tasty brewed coffee. Auto setting has coffee ready when you arise.
I would recommend this to a friendDon’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working on day 32. Didn’t really work well to begin with and it’s very loud
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
DeLonghi coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The carafe was broken when you pour the coffee it was dripping out of the sides
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Andrea, we are sorry to hear your carafe was damaged, we can certainly assist you with this matter. Please contact us at 1 (866) 528-8323 M-F 9:00am-8:00pm Eastern standard. Thank you.
Espresso machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the product. I tried more than tens to make the exact number of cups of coffee with no success. For instance, I wanted four cups of coffee and used four cups of water but had one cup of coffee darker than espresso. The espresso machine was the worst.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Hihelloeveryone,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Hate this thing!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife bought this for me so we could have 1 machine that does regular coffee and espresso. Also, it looks great. However, it is a horrible espresso machine. Most the time the espresso trickles out. The insert falls out when you try to get the old grounds out. It leaks. On and on. Hate this thing.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you for sharing your experience with your All-in-One Combination with us. We are sorry to hear you are having a difficult time with this unit. We would love to troubleshoot this unit with you. Please contact us at t 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard. Thank you.
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome machine! We love it! It makes great coffee and espresso..
I would recommend this to a friendVerly low quality product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee machine stopped working on it third day, the construction quality is very low for the price paid. Its looks like a kids toy not a real coffee machine/ expresso. Price is way to high for a verly low quality product. I would not recommend
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello ErickM,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Bad quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the internals are plastic so you pay $300 to end drinking oil
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you for sharing your feedback, Rafael. We're sorry to hear that you had a negative experience. Your satisfaction is important to us, and we would appreciate the opportunity to understand what went wrong. Please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Mr. DP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, we recently remodeled our kitchen and my wife loves it.
I would recommend this to a friendWorked only 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked only 1 month then it stopped working, even tho I just used it like 2 a week .
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Marco,
We are disappointed to hear your Combination Coffee and Espresso machine stopped working after only one month of use. Customer satisfaction is very important to us and this is certainly not the level of excellence we strive to offer. We would appreciate the opportunity to connect you with one of our coffee specialists in order to find a solution to this matter. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Had low expectations due to price, but WOW.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After three uses water began leaking between the sump and the machine into the espresso. The on button is completely stuck onto the on position so it needs to be unplugged or it will start making espresso. The coffee brew button also mysteriously turns on by itself when using other functions of the device. Don’t waste your time buying this product - luckily for me I’m still able to return it.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Max, we are sorry to learn of your difficulty with our Automatic Espresso machine and to know the button on your unit is stuck in the "ON" position is disappointing. We know this has caused you to return your unit, but if we can be of any assistance with finding a new unit, we are here to help. Please feel free to contact us Mon.- Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New device functions like its years old. Considering returning and i hate taking things back but this device is a paper weight
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Anitas Expresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Made expresso already and of course coffee everyday
I would recommend this to a friendpoor
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Espresso side stopped working even after doing the descaling. The coffee side tastes like coffee is burned. I have done a descaling several times and nothing is working. We bought this a year ago
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello AaronB,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Not as expected…meh
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Espresso portion sometimes worked and sometimes didn’t. Very finicky and was a pain to use. The Coffee pot was small and difficult to clean. Overall didn’t love it nor did it meet our expectations.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Eric,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units and we will be sure to notate your observations for future reference.
Thank you
Fell apart after one month of use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money on this thing. After one month of daily use it has started leaking, stopped pulling shots and won’t stay hot long enough to steam. The plastic components were the downfall of this product. At this point I’m better off saving enough money to buy something with lass plastic to melt.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to learn about your experience with your Combination Coffee and Espresso Machine, and to know your unit is leaking is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to assist you with your unit. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Broken machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broken after 4 months of use. The coffee maker side does not work after spending over $300 for this machine that I have nothing to use for.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to learn about your experience with your Combination Coffee and Espresso Machine, and to know your unit stopped working after four months is disappointing. We recommend performing a descale of your unit as this may resolve this issue for you. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to troubleshoot your unit directly with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Not worth almost $300 to stop working on day 3.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for 2 days. Now the pump doesn't work. Tried cleaning everything, descaling, watching YouTube videos, and everything pointed towards the solution being a faulty pump. Returning asap.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi, thank you for bringing this matter to our attention, we're very disappointed to learn you are having this experience with your Combination Espresso Machine. We set a high standard for our products, however, your experience is certainly not indicative to the level of excellence we strive to achieve. Customer satisfaction is our top priority and we would appreciate the opportunity to speak with you and work together towards a proper resolution. We ask that you please call us at 1-800-322-3848 for further assistance. We apologize for any inconvenience this has caused. Thank you.
JUNK !!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So my husband buy one of this to me fir my birthday, big mistake!! Dont wast you money it's a junk !!!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Save your money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive for the quality. Lots of plastic and not much different than much cheaper coffee makers. Espresso function works fairly well. We returned our first due to an indicator light for needing a filter cleaning not resetting. Have same problem with the replacement. Save your money.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to learn of your experience with our Combination Coffee and Espresso Machine, and to know are having difficulty with the filter light is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly specialists who will be happy to troubleshoot this issue with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.