Customer Ratings & Reviews
- Model:
- COM530M
- |
- SKU:
- 12373183
Customer reviews
Rating 3.9 out of 5 stars with 830 reviews
(830 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
to a friend
Rated 5 out of 5 stars
Top notch coffee maker.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Performs as promised. Good value for the money.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good work excellent best article in the world shhsbsnsbbs sb
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Expresso machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the box damaged and the Expresso was leaking
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear about your Combination Coffee and Espresso Machine arriving with a damaged box and unit. We recommend speaking with Best Buy customer service regarding returning this unit for a new one. Thank you.
Rated 1 out of 5 stars
Basura
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Espresso maker is junk. Coffee maker is just ok. Not worth the price.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we're sorry to hear your experience with your unit has not been positive and to learn you are not satisfied with your purchase is disappointing. We set a high standard for our products, however, your experience is certainly not indicative of the level of excellence we strive to achieve.
At Delonghi, customer satisfaction is our top priority, and maintaining our reputation of quality products with quality service is of the utmost importance and ensures we get better every day. We would appreciate the opportunity to get your feedback and work together to resolve this issue.
Our customer contact information including our convenient web chat feature can be found on our Delonghi website.
We apologize for any inconvenience this has caused.
Thank you.
Rated 1 out of 5 stars
Huge Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brewed coffee was not the quality nor craftsmanship is not what I would of expected from the maker of the coffee pot nor the price. The coffee quality is ok at best and the machine is cheaply made of mostly plastic. betterThe other reviews were all correct on the fact that the machine has issues. the frothier on mine started to malfunction within the first week and after a month completely stopped working. The expresso side leaks and is also malfunctioning. You are paying for the name only, because you are definitely not getting the quality of machine the name is supposed to be.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Mike,
We are very sorry to hear our combination coffee machine is not exceeding your expectation, and to learn the machine is leaking is disappointing. Please contact us M-F between 9 am and 8 pm Est. at (800)322-3848 and request to speak with one of our Reviewing Team Specialists for assistance.
Thank you.
Rated 4 out of 5 stars
Convenience in a Beautiful Design
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a guy who likes good looking gadgets. Beautiful design is essential to me. In that regards, this De’Longhi certainly meets my requirements, especially when its price range is considered. You can easily make a statement with it on your counter. But good looks is not everything. This machine makes a great espresso for my taste. Its double dipping mechanism can either fill up one cup very quickly or two at the same time. I’ve owned a more expensive espresso machine but the frother on this DeLonghi surprisingly put it to shame. It is that good. A much smoother and faster foam. The latte we made tasted like the best ones at Starbucks. Because it has a coffee maker with an easy-to-clean filter, I have already been using it more than the other espresso machine. The auto feature guarantees I am welcomed with a nice smell of a tasty coffee when I wake up in the morning. Interestingly, you can make your espresso at the same time it is brewing your coffee. That was another surprise to me as these multi-function machines usually only do one thing at a time. And again, it can stand next to the other and not be ashamed. The temper is all made of plastic, which is not all that great although it does its job fairly well. My other complaint is that it doesn’t stop automatically when the cup is filled. No big deal but it would have been a fantastic feature if it did stop. Still, it is more than worth it.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Not the good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not working. The expresso caffee it work some time and some time not.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Dear Jenn,
We are sorry to hear about your experience with the All-In-One Combination Espresso/Coffee Machine. The issue seems to be of a technical nature, so we would like the opportunity to connect with you and troubleshoot. Please contact us Monday - Friday between 9am and 6pm at 800-322-3848.
We look forward to hearing from you soon.
Thank you.
Rated 5 out of 5 stars
Great Value and Great Coffee/Espresso
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine worked very well for making coffee and espresso, and also for steaming milk. Compared to professional espresso machines this unit made great espresso and costs 4 times or more less. Its construction is not as solid as the commercial machines, however it does use the 15 bar pressure just like the very expensive machines. A feature you do not have is a built-in grinder. I actually prefer a separate grinder however, because this is a part of some machines that breaks down more often. Now about taste: I found the coffee to be much less bitter than the low-cost coffee makers. I felt this was due to the use of a water filter cartridge and also the special metal filters both for espresso and the coffee. It is simple to use and does give you the ability to steam milk. This is important because if you use a lot of milk, then you may have to microwave your coffee to get it warm again and this kills the taste in my opinion. So in one unit you have a machine that will make up to 10 cups of really great coffee for you and your friends; and without a lot of fuss. You do have two separate water reservoirs and heating systems which is a great design point. Therefore this machine can produce coffee and espresso (or steam milk) at the same time and can also do both jobs in an optimal way since it is really two machines in one. You do have 1 and 2 serving espresso cups as well as a third espresso cup for espresso pods. You also have a clock and programmable timer, very nice and useful. It is not huge, so it doesn’t take up a lot of counter space relative to its functionality (about 10.5” x 13.5” x 13” high). I love this unit and am making a lot of my favorite French Vanilla grind with steamed milk. I think that De'Longhi really got it right with this all-in-one machine. I do highly recommend this unit and it’s a great value at the price.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Imperfect machine makes perfectly delicious drinks
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve got a bit of a problem with hoarding coffee machines. They all do something a little different and it’s good to have a backup/travel one (or two). This De’Longhi feels like the last one I’ll want for quite a while, as it can do pretty much everything I am looking for. And yet it is by no means perfect. Here’s the good: seriously great lattes. Perfectly tasty coffee. Here’s the bad: making those lattes ain’t easy. There is certainly a learning curve here and whoever made the quick start guide needs to go back to the (literal) drawing board. There’s a lot that’s hard to decipher there, so I highly recommend reading the manual closely before even trying. Also, pay attention! Because the espresso maker will not stop automatically. You gotta stay on it and stop it when you have as much as you require because there is no smart shut off of any kind. Also, the milk steamer takes quite awhile to get the milk to a temperature that you’d find comparable to any story bought espresso drink. Also, the coffee maker takes quite awhile to make two cups of coffee. Oh and you are supposed to use the coffee pot to determine how much water you need depending on how many cups you want to make. So, let’s say you want just two cups of coffee. You fill the coffee pot with water up to the line numbered... 4. Yes, 4. Why? No clue. But there is no possible chance you are getting 4 cups of coffee from that little water unless you’re drinking it out of Dixie cups. Surely they tested this and came to the same conclusion, but for some reason just decided to leave the numbers on the pot the way they are, despite not corresponding to any real world scenario of any value whatsoever. It’s just strange. Also, if you miss the short and not terribly loud beep when your coffee is done there is no visual indication on the display to inform you it’s ready. That seems like an omission that shouldn’t be necessary at this price point. And I guess that’s the overall thing with this machine. It’s not cheap. You’d like to see it be a little more polished in the details given what you’re paying for it. Even things like the placement of the coffee filter are just annoying enough to make the experience of using this machine less than what it should be for how good the drinks come out. (For the record, the filter opens up to the right and has to be completely open for you to be able to actually remove it. Which means you can’t reasonably have anything on the counter within 4-6 inches to the right of this machine. You’re also going to need to move the steamer out to make a latte, so that means you can’t reasonably have anything on the counter within 3-5 inches to the left of this machine. See?) Maybe this is the best design possible, but it just doesn’t feel like it. So... Buy it for the drinks, not the experience. And now I want a latte.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, thank you for posting this 3-star review on your Combination Espresso Machine. We're happy to hear this unit delivers a great a espresso, however, we are disappointed to learn were not satisfied with some of this units features and benefits is disappointing. Customer satisfaction is our top priority and we would appreciate the opportunity to get your feedback and offer you some tips on improving your experience. We ask that you please contact us at 1-800-322-3848 for further assistance. Thank you.
Rated 4 out of 5 stars
versatile hot beverage brewer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The DeLonghi Digital All-in-One Combination Coffee and Espresso Machine has a decent footprint, but considering it both creates coffee and espresso it is really quite compact. The unit looks good on my kitchen counter, most of the unit is black plastic, with stainless steel panels. It looks on par with a professional unit you would see at your local coffee house. Having a system which allows you to brew coffee and espresso at the same time is a great feature. The digital interface is pretty handy with controls including Bold, Auto, hour and minute buttons, they call it a touchscreen, however it is really just a digital display with buttons. The controls are a bit convoluted but once you learn how to use them they are effective. The permanent filter for brewing drip coffee is handy and eliminates the need for paper filters. The coffee pot holds about 10 cups of coffee and the water reservoir has a small clear plastic window on the right-hand side to view the water level. The warming tray on the drip side of the house can be kept on for different periods of time or even left off. Creating espresso, lattes and cappuccinos is fairly easy on the left-hand side of the machine. I viewed a few videos to figure out how to make each one of these beverages and fully utilize this portion of the machine. Overall, I am happy with this unit, it provides a good deal of functionality and value. I am figuring out new ways to use it every morning to enjoy my favorite hot beverages. Pros: - Multifunctional, can use standard coffee drip function at the same time as the espresso, lattes, and cappuccino producing side. - Good looking - Fairly compact - Configurable warming tray - Easily cleanable coffee pot Cons: - A bit more plastic than expected.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The Best Espresso Maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best coffee maker we have ever had. The idea of all in one is amazing. Espresso is always a good idea and this coffee maker is really good at it and also easy to use.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
High quality, good idea, could be nicer.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is great because it gives you both a drip coffee maker and espresso machine in one. The only issue is that the drip coffee maker feels cheap, it reminds me of a drip you would find on black Friday for under 15 bucks. The espresso maker is very nice and does feel high quality. The instructions are very clear and it is hard to mess up. You just have to pay attention to what insert you use and make sure you use a fine ground coffee. It heats up pretty quick and disperses a nice cup of espresso. It also has a milk frother that works very nice. I have had other espresso machines and this one works very similar to those. Pretty reliable. The only disappointment was in the coffee maker. It is a traditional drip coffee maker with a cone filter. It reminds me of a cheap hotel coffee maker or one you would find for under 15 dollars. We were used to a Ninja coffee station that has multiple sizes for pots, mugs, or thermos. You can only make a pot. Overall this is a nice machine if you are going to rely heavily on the espresso machine and drip coffee for big batches. It is not an every day coffee maker.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
I am my own barista!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect home companion expresso machine! It does not take up much counter space, is very simple to operate and can also function as a coffee maker for those times when you just want to wake up to fresh brewed coffee waiting for you. The joy of becoming my own barista and providing friends and family fresh latte's is even more gratifying. I estimate that I have paid for this device easily by not having to drive to an expresso shop and pay $6 for a cup in the last 3 months. I highly recommend this for every kitchen!
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Compact coffee espresso Heaven
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this combination maker. Comes with everything you need except the coffee and espresso in a compact an elegant display. The coffee maker brews coffee thoroughly and tasteful. The espresso is perfect and easy to use along with the steamer/frother. Comes with pre-measured handle for the espresso to make it without the pods if you like. I have no complaints at this point. I can only drink so much coffee and espresso before I’m jumping off the walls, but this machine makes it fun to make both and almost irresistible to turn down a good cup of joe. The coffee maker side is the traditional pour in the water for your amount of desired coffee. The espresso side has a water container attached and it preheats to a set temp for the perfect shot. Awesome combination and looks good on the counter also.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Perfect machine EXCEPT...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this expresimaker is great except there a metallic taste and smell that emminates from the black cover of the milk frother. The coffee is undrinkable due to that. I would have given it a 5 stars. We returned the machine due to this. I cannot recommend it UNTIL this issue is fixed. I have heard others have this sure too so I don't believe it is a one off situation.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Simply Outstanding!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me first start by saying I am an avid coffee connoisseur of everything to do with coffee, from bean selection to makers. I have owned 3 different “high end” coffee makers in the last 12 years that are certified by the SCAA (Specialty Coffee Association of America) and the SCAE (Specialty Coffee Association of Europe). These associations have very strict requirements of the machines they certify to be sure the coffee is brewed at the exact right temperature to avoid the mishaps that come with the wrong brewing temperature – bitter taste, not hot enough, too hot or poor ground immersion. This new product from De’Longhi, while not certified by the entities above, brews an excellent pot of coffee when using the drip and carafe and the taste is comparable to my current machine that is certified. After going though the very important cleaning process to rid the machine of unwanted tastes (something that needs done with every new coffee maker), I had my wife blind taste test me with our favorite coffee bean from East Africa – a bean we have used for years. I was amazed to find that I could not tell the difference of which cup came from which machine which tells meDe’Longhi got it right regarding the temperature of brewing and bean emersion. The expresso/cappuccino/latte side of the machine is very easy to use and while I do not prefer lattes, my experience with the quality of the expresso and cappuccino side of this machine was similar to the drip carafe side noted above. The aesthetics of this machine are very much appreciated as I prefer stainless colors with black accents for all my kitchen gadgets and this one fit right in. If you are wanting a variety of color options, you will need to look elsewhere. The controls and digital display are easy to find and use and the lights on the display are not obnoxiously bright. In short, I cannot recommend this product highly enough. For the price you pay for the variety of coffee options to brew, you likely cannot do any better.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
A good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I am pleased with my DeLonghi coffee/espresso maker. It is, when all is said and done, a fairly basic machine with very little automation. It does not include a grinder, does not memorize any of my settings or preferences, and is priced accordingly. However, it is easy to set up and operate, makes decent espresso and coffee, and I have had good luck with the milk frother. Color me satisfied.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Make Great Starts to Your Day!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Treat yourself to the coffee and espresso machine that does it all. From the manufacturer; • Dual Heating System allows you to brew coffee and espresso simultaneously • A machine that multi-tasks: enjoy espresso, coffee, and lattes. • Italian 15 Bar Pressure Pump for an authentic espresso experience. • Advanced Milk Frother/Steam Wand: The Advanced Frother easily creates rich, dense milk foam for your favorite milk-based espresso drinks. • 24-hour Programmable Digital Timer and Digital Touchscreen. • Bold setting for richer coffee taste and aroma. • Spill Proof Carafe for simple pouring with no mess. What's included: • Combination Coffee and Espresso Machine • Glass Coffee Pot - 10 cup • Gold Tone Coffee Filter • Single & Double Shot Filter Basket • POD Filter Basket • Measuring Spoon • Descaling Solution • Charcoal Water Filter • Instruction Manual & Quick Start Guide • 1 Year Warranty I’ve used a previous De'Longhi combination espresso maker/coffee pot for about 7-8 years. I’ve had zero issues with it in all that time. No leaks. No breakdowns. Made a good pot of coffee and espresso shots. Always worked great. Would instantly recommend that model again. Well my initial impressions with this one look like it’s another long lasting winner! I have not even had this maker for a month so these are my initial reactions. Good coffee begins with good beans and preparations. Pros: Makes a great tasting espresso shot. The coffee made in this is much smoother, clearer, less foamy, and no bitterness. It should continue to provide exceptional drink provided you run a cleaner/de-scaler occasionally through the maker. It comes with two different portafilter basket sizes: a shallow size for single shot and deeper size for double shot plus a POD filter basket. Can use Nespresso Pods along with others. Built in frothier and does a decent job. Two water reservoirs, 10 cup for drip, 4 cup for espresso and frothier. Manual machine for espresso, timer controlled for coffee. Con: My biggest complaint with this maker is the unnecessarily difficult to read markings on water reservoir for the drip coffee to see for filling. It’s almost impossible to see water level. An LED light which activates when you rotate the filter basket out for filling would be a nice touch.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
I
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee maker has exceeded my expectations. The coffee comes out hot and tastes great. Plus, the carafe is large and the design is modern. I'm very happy with my purchase
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy!
Rated 4 out of 5 stars
Makes a good cup of joe
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely the fanciest coffee maker I've ever owned. Buttons are well labeled and it's easy to differentiate between the coffee and espresso controls. Everything functions as it should and my only complaints are very minor. The steam knob does feel kind of cheap but is perfectly serviceable, and the espresso cup can be a hit hard to install when it is full. This might be a common thing across espresso makers as the cup needs to seal to be pressed out but I still struggled a little even after packing it down. All in all very happy with this machine.
This review is from De'Longhi - Digital All-in-One Combination Coffee and Espresso Machine - Black and Stainless Steel
I would recommend this to a friend





