Customer Ratings & Reviews
- Model:
- COM530M
- SKU:
- 6422017
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the Digital All-in-One Combination Coffee and Espresso Machine for its coffee quality, ease of use, and overall performance. Many also find its size and design appealing, considering it a solid machine for the price. However, some customers have reported issues with the steamer's functionality, while others have commented on the noise level.
This summary was generated by AI based on customer reviews.
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine stopped brewing and getting hot after 1 year and 5 months. I changed out a few part delonghi suggested but the fix only lasted a day. Delonghi then offered 25% off of a new machine but I couldn’t justify spending more money on a bad machine. Spend your money elsewhere.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Marc, we are sorry to hear you had this experience with your Combination Coffee and Espresso Machine. We understand you have reached out to us previously, but if we can be of any further assistance, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
bad water pump
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.total piece of junk brought this to use. Made coffee daily and just months after the warranty expires the water pump in the machine goes bad. do not buy this hunk of junk. find something with longer manufacture warranty.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you had this experience with our Combination Coffee and Espresso Machine. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to troubleshoot this personally with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Disappointing product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just bought this machine. got it delivered today. Unpacked and set up as per directions. Quit working after 1st cleaning run. Totally disappointed ! FAILED RIGHT OUT OF THE BOX!!!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Ralf, we are very sorry to learn about your experience, and to hear your unit failed out of the box is very disappointing. Customer satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our coffee specialists who will be happy to assist you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Frother bursted into my face
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought it. While using it, frother bursted everywhere while steaming hot.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Peter52g,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.