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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 203 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers appreciate the espresso machine for its ability to make delicious coffee and its ease of use, including being easy to clean and compact. However, some customers have noted concerns about the small size, the noise level during operation, and the quality of the tamper.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 203 reviews
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to enjoy a good coffee..................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t use a normal cup to make a cappuccino due to Short dispenser.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    so so

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee does not come out hot enough for my liking

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but no bey durable product for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too good for strong coffee drinker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to Express 3times to make a good cup of cappuccino.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing nearly vibrated off the counter every time we tried to make coffee. There were grounds in the coffee. Not worth the money. Immediately took it back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive but not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the espresso maker for my father in law for his birthday and returned it for a cheaper one from another big box store. It shook and did not perform any better than the cheaper model.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Just works for espresso!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money on this coffee maker you can't even put a small cup of coffee, it is too small!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really low cup clearance!!! Awful product design!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearance between spout and platform is 2&1/4 inches. What kind of household drinks from cups tall 2&1/4 inches? It’s laughable. Yeah, maybe if you’re drinking your espresso from a shot glass at a Turkish cafe. Who designs household products for the US market without regard to the kind of utensils we use in the US. Unless you plan on making your espresso on a plate, DO NOT BUY! YOU’LL END UP RETURNING IT

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad espresso machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a bad bad espresso machine! It broke down very soon after being purchased! Don’t waste you money!

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we're sorry to hear you are having a negative experience with your Combination Espresso Machine and to learn your are not satisfied with your purchase is disappointing. We set a high standard for our products, however, your experience is certainly not indicative to the level of excellence we strive to achieve. If you issue has not been resolved, please give us a call back and ask to be connected with a Reviews Team Specialist for expedited assistance. Thank you. DeLonghiResponse

  • Rated 1 out of 5 stars

    Received Used Espresso Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this been a NEW espresso maker as ordered, I would be able to review it but I was sent a used machine that still had water sloshing around in it from the previous owner. How can Best Buy send out an item in this condition?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cappuccino lover

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Not worth the effort. Returned this coffee maker.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we're sorry to hear you are having a negative experience with your Pump Espresso Machine and to learn you were not satisfied with your purchase is disappointing. We set a high standard for our products, however, your experience is certainly not indicative of the level of excellence we strive to achieve. Customer satisfaction is our top priority and maintaining our reputation of quality products with quality service ensures we get better every day. We would appreciate the opportunity to get your feedback and possibly find a more suitable option for your needs. Our customer contact information including our convenient web chat feature can be found on our Delonghi website. We apologize for any inconvenience this has caused. Thank you. DeLonghiResponse

  • Rated 1 out of 5 stars

    Shacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turn it on and it just keep shacking. It made 2 very little cup of expresso that doesn’t taste strong enough

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality
    Cons mentioned:
    Noise level, Size

    Rated 3 out of 5 stars

    Decent Expresso Maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little bit intimidated by this machine. When I finally got ready to give it a try, I realized it was much simpler than I expected. It's perfect for beginners. My expresso tasted good, and the frother was easy to use. However, this machine is very loud, which is a big downside for me since I'm the first one to wake up. The stream of coffee doesn't stop on its own, so you have to babysit it otherwise it overflows. This machine is also too small for big cups, and cleaning is difficult. I don't think I'll use it often.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My espresso machine did not even work. 1 star. I ended up exchanging, beware

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frother disfunction after one week and there are no coffee glasses or catchers with product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you want to stop drinking coffee, you should on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to stop drinking coffee, you should only use this product for two days

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 4 out of 5 stars

    Nice Affordable Espresso maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the package this Espresso/Coffeemaker is extremely easy to set up and use. The instructions included are very easy to follow with nice big clear pictures. The machine has a small footprint and is very compact. It comes with two size filter cups to allow for a single or double shot of espresso and a storage space for one. It comes with a tamper for packing down the coffee grinds and a milk frother! You do need to use a small cup for the espresso. I didnt have tiny glasses so I used a tea cup that fit underneath. If you remove parts of the drip tray, you can fit a larger cup. You could always make the shots in a small cup and transfer to a larger cup with the steamed milk! The frother is my favorite part! It works great with almond milk if you want to go dairy free. It was really fun to use this and make fancy looking drinks at home! Especially for a newbie like me! Overall this was a nice machine to get your feet wet in the world of fancy coffees and enjoy them at home! I wish it came with a steaming pitcher for the milk but I just used a coffee cup. The machine heats up quickly and provided a delicious coffee! I say try it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t liked!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t liked. I returned because it was too bad to use, too harsh.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No water was pumped, the machine was defective. Had to refund.

    No, I would not recommend this to a friend