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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1266 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,266 reviews
  • Pros mentioned:
    Espresso quality, Price

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first espresso coffee machine and I really enjoy it. This machine is perfect for casual espresso consumer who do not want to spend hundreds of dollars on it. The overall cost for enjoy latte is surprisingly reduced if you use this machine to produce more than 100 cups :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 4 out of 5 stars

    Homemade goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this makes great home espresso! Quick to heat, quiet operation, produces delicious rich espresso. Easy clean up too! My only complaint is that after 2 weeks use this has developed a water drip from the top corner. I'll be calling about this problem.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great little espresso machine. I am familiar with a restraunt quality machine. this little guy does a great job for home work.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little workhorse is compact and doesn’t take up much room in my studio apartment but manages to brew up delicious coffee! Educate yourself on how to use it and give it a few try’s to get used to it. We have not used our standard coffee maker since we got this, the coffee tastes so much better!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality
    Cons mentioned:
    Pump

    Rated 3 out of 5 stars

    Great espresso maker; bad pump

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Espresso machine worked extremely well for s few days, after that period it started to have issues with the pump up to the point it stop working. Is kind of noisy but all espresso machines with a powerful pump (15 bars up) are the same even the very expensive ones. The coffee was really good; as creamy as expected. I returned the machine today to the store willing to get a new one (same machine) but there was none left in stock. After reading several reviews apparently the failing pump is an issue with the Delonghi espresso makers. I'm willing to take the risk but my advise: buy the 3 years warranty just in case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Great beginners machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first espresso machine and absolutely love it! It’s a great beginners machine that is also wallet friendly. Easy enough to use, and not much room to go wrong. It changed up my coffee routine and now I can’t imagine ever going back to instant coffee. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good espresso machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine at a good price. Had it for less than a month but works like it should. Easy to set up. Good for starters in the espresso and cappuccino game. The only con i see is that its a little loud. Hard to be quite in the morning in a quite house when it starts up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Pump

    Rated 5 out of 5 stars

    Great Cappuccino

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works surprisingly well for the low cost and for all it does. This is one we bought for our son because we liked the one we got for ourselves a couple months ago. One note, it took a while for the pump to prime and get going at first but no problem after that.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Dave, thank you for the 5 star review. We hope you continue to make delicious espresso with your unit. Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Excellent home espresso with minimal fuss

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the quality of the espresso and ease of steaming milk. The first few times take a little patience to work out the best techniques, but for a home barista, I think this is great value and turns out excellent espresso drinks - and chai lattes are easy too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low temperature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but i won't love it, thinking about return it. Temperature of the expresso is not to high. I know that some experienced people could said the the expresso should have a temperature, but for me is not enough.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Cons mentioned:
    Steam wand

    Rated 1 out of 5 stars

    So disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third De’Longhi I’ve had and the only model I have had a bad experience using. I returned my first one to the manufacturer and had the same issues with the second. The coffee holder locks before the handle is centered, it pushes back from the pressure so you have to hold it and the steam wand blows off from the pressure and is extremely difficult to lock. Returning the second one tomorrow

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Espresso quality, Price

    Rated 4 out of 5 stars

    Very happy with this inexpensive espresso machine,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing my research on espresso machine and not spending a lot of money on one, this is the right one to begin with and very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Affordable gourmet experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this espresso machine! Easy to clean, easy to set up, and the results are just as fancy as a downtown coffee shop can make. I have yet to try the espresso pods, but I'm sure they're great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this one even more than her old one. She didn't like it so much at first because you have to shut the stream off manually but after a few cups she liked being able to control the amount of brew.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this espresso machine. It makes great espresso and is very straightforward to use. If I had one complaint it would be that cleanup can sometimes be messy or take a little more time than I thought. For the price I don't think that you can go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    De'Longhi is a delight!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent expresso machine!!! Fast and easy to make a delicious coffee of any kind at any time. You don't have to worry for the water supply and save time and money, Coffee quality is the best even for expresso or cappuccino. De'Longhi is a delight!!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are delighted to hear you are making delicious espresso with our De'Longhi Pump Espresso machine! Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Awesome expresso

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ecpresso machine mskes great expresso and cappuccino. I roast my own expresso beans snd this machine brings out the awesome flavors. This machine is very easy to use and clesn. I am 100% satisfied with this expresso machine.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to make awesome espresso and cappuccinos with our De'Longhi Pump Espresso Machine for years to come. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Definitely worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a few of these and this one is great. The bar pressure is powerful, and the frother is excellent. I even use this to froth milk yo put hot chocolate in. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this machine for mom. Needless to say she loves it. It's easy to use and maintain. We are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good little machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Works fine and as expected. It’s a lower end espresso machine that serves its purpose for our family. Cannot complain for the price. Does what it should.

    I would recommend this to a friend