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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1266 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,266 reviews
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 4 out of 5 stars

    Great espresso at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We aren't huge coffee drinkers but wanted something we could use for a quick pick me up. This is easy to use and gives a great cup of espresso or two when we want it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not take too long to have a great cup of espresso. Easy to use and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    SUPER NICE!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST ESPRESSO MACHINE ON THE MARKET!!!, NEXT WEEK I NEED ONE MORE FOR MY MOTHER HOUSE , THANK YOU BEST BUY !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Delonghi esspresso machine.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is easy to use and the aesthetics of it is not an eye sore on the counter. It's got good weight I recommend an appliance rolling drawer. If you love and know all about the foam in espresso , well, you will get just that! BTW you want good quality espresso cups , it does matter for a good foam experience, it does help. Buy yourselves a good coffee grinder and coffee. I believe , when you have the proper tools at home , you gift yourself with a good cup of coffee or meal. Saves money too :) You know you got a creamy coffee when you are washing your cups and can feel the cream residue inside and see it. I am thrilled to finally have this. ❤ Good videos out there about types of coffee and grinders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes excellent espresso with a really good creama. I'm not any sort of expert, but I feel like it makes as very good shot. The creama seems very robust.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Just what Grandson ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as Christmas gift to grandson and he is truly enjoying it.....saving him many $ over store-bought espressos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good espresso maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewers receive specified promotional value for published reviews, including entry into drawings. Please allow up to 20 days to receive promotional certificate. My Best Buy members submitting reviews are subject to My Best Buy Program Terms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Expresso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine makes a great expresso/coffee/cappuccino. It is very easy to use and cleanup is a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    It makes amazing espresso!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because it looked like a good buy and it ended up working like a peofessional machine. Its easy to clean and works great. Powers up in about 45 seconds and man it comes out hot! Espresso tastes great and it brews eith power too 100% excellent purchase

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    awesome espresso maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this espresso maker is so sleek and makes great espresso. the steamer is great too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovin' it so far. My espresso game just improved by magnitudes. Easy to use, reliable, pulls a great shot (or two) of espresso effortlessly. This, along with the Breville Burr Grinder and I'm almost a professional barista!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Delonghi Espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make an amazing cup of Espresso. Very simple and worth the $ 160 price tag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good espresso maker, except it's annoying that it doesn't automatically stop dispensing coffee after the shots are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COFFEE!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coffee maker!! My wife loves this coffee maker!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Best espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This espresso machine takes the Coffee experience and enthusiasm to a very high-level. It is very easy to use and very Good quality I was able to grab it at a discount which made it even better. highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I liked my old one better…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second De’Longhi espresso machine. My first one went out in exactly 12 months! So I gave it another shot because everyone other machine is super expensive. They changed this one and I don’t like the changes they made, I liked the old one much better! This one doesn’t even heat the coffee or the frothier to a reasonable temperature but I guess it’s better than spending 100.00’s of dollars on a fancy machine…I just hope this one last longer than a year!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Sheryl,

      Thank you for leaving your comment. We are sorry to hear that your first machine went out within the first year and we truly understand your dissatisfaction of the changes within the new model. We will take this feedback into consideration, thank you for being a valued customer at De'Longhi. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid buy for most everyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Solid construction. There are a few small areas that could be improved. The portafilter (handle where you put grounds) and the brew head don’t align in a sensible way and it’s sometimes hard to get them to line up. But if you take your time it works. The filters are great and seat well. The machine is packed with features for the price and overall easy to use. It’s not 100% push button operation but it gives you good functionality for a novice to average user.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Matt, thank you for sharing your feedback with us regarding our De'Longhi Pump Espresso Machine. We hope you continue to make delicious espresso with your unit. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Perfect for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect home espresso machine for people who want to stop spending money at coffee shops that get your order wrong anyway

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this Espresso machine now for about 7 months. I really did a lot of homework before finally pulling the trigger. I looked at units that were 3 to 4 times the price but kept coming back to the reviews of this one where there were a lot of people that bragged about how they have owned much more expensive models that didn't hold up as well as this one. This is a very easy machine to use and clean. Very hard to beat this model for the money. Still going strong with no issues what so ever.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are delighted to hear our De'Longhi Pump Espresso machine was worth your buy! We hope your unit continues to bring you satisfaction. Thank you. DeLonghiResponse

  • Rated 4 out of 5 stars

    Great brand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely has been an experience with this brand of coffee makers would buy again

    I would recommend this to a friend