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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1269 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,269 reviews
  • Rated 5 out of 5 stars

    Latte

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not received the order yet. I would think it is a good product otherwise i won’t order it

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Myrna, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good little machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Works fine and as expected. It’s a lower end espresso machine that serves its purpose for our family. Cannot complain for the price. Does what it should.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    SUPER NICE!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST ESPRESSO MACHINE ON THE MARKET!!!, NEXT WEEK I NEED ONE MORE FOR MY MOTHER HOUSE , THANK YOU BEST BUY !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this one even more than her old one. She didn't like it so much at first because you have to shut the stream off manually but after a few cups she liked being able to control the amount of brew.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 4 out of 5 stars

    Great espresso at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We aren't huge coffee drinkers but wanted something we could use for a quick pick me up. This is easy to use and gives a great cup of espresso or two when we want it.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Just what Grandson ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as Christmas gift to grandson and he is truly enjoying it.....saving him many $ over store-bought espressos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Delonghi esspresso machine.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is easy to use and the aesthetics of it is not an eye sore on the counter. It's got good weight I recommend an appliance rolling drawer. If you love and know all about the foam in espresso , well, you will get just that! BTW you want good quality espresso cups , it does matter for a good foam experience, it does help. Buy yourselves a good coffee grinder and coffee. I believe , when you have the proper tools at home , you gift yourself with a good cup of coffee or meal. Saves money too :) You know you got a creamy coffee when you are washing your cups and can feel the cream residue inside and see it. I am thrilled to finally have this. ❤ Good videos out there about types of coffee and grinders.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Expresso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine makes a great expresso/coffee/cappuccino. It is very easy to use and cleanup is a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    It makes amazing espresso!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because it looked like a good buy and it ended up working like a peofessional machine. Its easy to clean and works great. Powers up in about 45 seconds and man it comes out hot! Espresso tastes great and it brews eith power too 100% excellent purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a few of these and this one is great. The bar pressure is powerful, and the frother is excellent. I even use this to froth milk yo put hot chocolate in. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Steam wand

    Rated 1 out of 5 stars

    So disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third De’Longhi I’ve had and the only model I have had a bad experience using. I returned my first one to the manufacturer and had the same issues with the second. The coffee holder locks before the handle is centered, it pushes back from the pressure so you have to hold it and the steam wand blows off from the pressure and is extremely difficult to lock. Returning the second one tomorrow

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    awesome espresso maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this espresso maker is so sleek and makes great espresso. the steamer is great too

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Delonghi Espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make an amazing cup of Espresso. Very simple and worth the $ 160 price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good espresso maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewers receive specified promotional value for published reviews, including entry into drawings. Please allow up to 20 days to receive promotional certificate. My Best Buy members submitting reviews are subject to My Best Buy Program Terms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovin' it so far. My espresso game just improved by magnitudes. Easy to use, reliable, pulls a great shot (or two) of espresso effortlessly. This, along with the Breville Burr Grinder and I'm almost a professional barista!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low temperature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but i won't love it, thinking about return it. Temperature of the expresso is not to high. I know that some experienced people could said the the expresso should have a temperature, but for me is not enough.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Very good machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes excellent espresso with a really good creama. I'm not any sort of expert, but I feel like it makes as very good shot. The creama seems very robust.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Best espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This espresso machine takes the Coffee experience and enthusiasm to a very high-level. It is very easy to use and very Good quality I was able to grab it at a discount which made it even better. highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good espresso maker, except it's annoying that it doesn't automatically stop dispensing coffee after the shots are done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid buy for most everyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Solid construction. There are a few small areas that could be improved. The portafilter (handle where you put grounds) and the brew head don’t align in a sensible way and it’s sometimes hard to get them to line up. But if you take your time it works. The filters are great and seat well. The machine is packed with features for the price and overall easy to use. It’s not 100% push button operation but it gives you good functionality for a novice to average user.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Matt, thank you for sharing your feedback with us regarding our De'Longhi Pump Espresso Machine. We hope you continue to make delicious espresso with your unit. Thank you. DeLonghiResponse