Customer Ratings & Reviews
- Model:
- ECP3420
- |
- SKU:
- 4372106
Customer reviews
Rating 4.3 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fantastic starter machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine paired with Starbucks espresso beans....AMAZING!
I would recommend this to a friendRated 5 out of 5 stars
great machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, noticed if you build the steam pressure first then drop the shot; the shot come out much smoother
This review is from De'Longhi - 15-Bar Pump Espresso and Cappuccino Machine - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Super easy to use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my girlfriend. She loves being able to make lattes at home instead of having to go out and purchase some. really easy to use and it feels like good quality.
I would recommend this to a friend Rated 3 out of 5 stars
Not so strong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would’ve expected stronger coffee to brew out of it. I’ve already purchased the strongest strength and most expensive ground coffee. I’ve also tried grinding my own coffee and somehow I can’t get that rich creamy espresso flavor. It keeps coming out water down.
This review is from De'Longhi - 15-Bar Pump Espresso and Cappuccino Machine - Stainless Steel
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
- Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Great machine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make your own espresso at home. I love that it makes great espresso and is low maintenance, easy to clean.
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Rated 4 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! No auto stop for espresso, but easy to use none the less. Good value and quality.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was cheap and makes a latte just fine, I am really happy with this item. Easy to use.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, it's great to hear you found our De'Longhi Pump Espresso Machine easy to use. We hope you continue to enjoy the delicious espresso provided by your unit. Thank you.
- Pros mentioned:Espresso quality
Rated 4 out of 5 stars
Great low-cost option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy I bought this machine. The espresso tastes great. Not quite coffee shop level, but it’s satisfying if your goal is to make a good drink and save money. My first machine was one of the leaky ones, so I swapped it out for another and it works perfectly fine. If you don’t tamp down the grounds well enough, the coffee will go up into the machine instead of down. Cheaper quality machine (though not too plasticy), great coffee for the price.
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Rated 4 out of 5 stars
Simple set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am terrible reading directions, I have no patience & if I can do this anyone can. Easy, great espresso & amazing for the price.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Noise level
Rated 5 out of 5 stars
Excellent Espresso Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, user friendly and easy to clean. I would recommend this to anyone looking for a small machine that doesn’t make much noise and brews great every time.
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Great coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine makes my espressos very sufficiently.
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Great espresso machine!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and use. I was able to make a perfect cup of espresso and steam milk less than 10 minutes after I took it out of the box. Easy to disassemble for cleaning.
I would recommend this to a friend - Pros mentioned:Espresso quality, Size
Rated 3 out of 5 stars
Average expresso maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very average, expresso machine, hard to get a good crema from it have tried different coffees, and different grinds, with so, so results, frother is ok, and gets milk hot and frothy, good size if in an apartment, does not take up very much space, the water reservoir is good for possibly two cups of expresso and milk
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our coffee specialists who will be happy to assist with anything relating to your unit. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good coffee takes practice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is not fool proof. You will need to figure out through trial and error when to turn off brewing, how to steam milk without spraying milk all over the place, and how much coffee to use for your taste. Once you’ve used it a few times you can learn to make a delicious cappuccino, latte, or espresso. I like that you can pull the base off and use a full size cup. It’s easy to clean. I watched a few videos before I was satisfied with my milk frothing. I use it every day!
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Great espresso for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying this machine. Super easy to use, easy to clean, and produces great espresso
This review is from De'Longhi - 15-Bar Pump Espresso and Cappuccino Machine - Stainless Steel
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Good machine and value.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this price point this one of the best espresso machines on the market, espresso is hot and taste is excellent, I do suggest using filtered water thru a brita or pure brand water filter it will reduce the mineral build up from tap water (and Brita or Pure filtered water is even cleaner than some bottled water). This was my second machine, my first is over a year older and still works but I gave it to a family member that wanted a machine.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Eman, we are delighted to hear you are fully satisfied with our De'Longhi Pump Espresso Machine. We hope you continue to enjoy your unit for years to come. Thank you.
- Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Espresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Espresso! It’s easy to use, and my coffee taste amazing afterwards! Bought it as a gift for a family member as well, and they love it also!!
I would recommend this to a friend Rated 5 out of 5 stars
Best gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a Christmas gift for my wife and she loves it. Sends me pics everyday drinking 1 espresso
This review is from De'Longhi - 15-Bar Pump Espresso and Cappuccino Machine - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great Value. Nice machine, good Price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value. Nice machine, good Price. Simple machine and easy to use. Really good entry level espresso maker.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to enjoy making delicious espresso with our De'Longhi Pump Espresso Machine. Thank you.
- Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Great way to save money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A worthy little investment if you love coffee and spend a lot of money at Starbucks. Very convenient to use and you can make great lattes. I totally recommend.
I would recommend this to a friend






