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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1266 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,266 reviews
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    absolutely Amazing ,,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Espresso Machine, keep saying to myself why i did not invest in one of these years ago. My daughter said dad we need to get one i was like ok.. now i use on the daily. also I consider myself a professional coffee drinker.. lol just had to say that. get this Delonghi Espresso Machine promise you will love it. i also recommend Purchase extend warranty that way in any defects you are covered i did... thank you!! best of luck coffee Enthusiast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best friend recommended it to me, which is the only reason I gave it a chance—I'm glad I did! This machine has saved us so much money; we went to Starbucks daily before this purchase, and it takes as much to make 2 double shots as it does to wait in line at a coffee shop. We just have to descale it once every month-or-so, which is easy. I don't use the milk steamer since I like iced lattes, so not much to contribute there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Awesome for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you get for the price far exceeds other espresso machines. Super easy to use and tastes just like a coffee shop. Would recommend to anyone looking for a cheaper machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine coffee taste good and comes out hot great product overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price but steamer doesnt work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everthing is good but milk steamer doest heat well

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 1 out of 5 stars

    Returned Almost Immediately

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine makes quite good espresso and steamed milk. The problem—and the reason I returned it within days of purchase—is that it leaks. Actually, that word isn’t adequate. This thing absolutely flooded my kitchen with water every time I used it. I don’t know if the unit was defective, or if this is something the user is just supposed to accept, and I don’t much care.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, We're sorry to hear you are having a negative experience with your Pump Espresso Machine and to learn you unit leaks is disappointing. We set a high standard for our products, however, your experience is certainly not indicative to the level of excellence we strive to achieve. Customer satisfaction is our top priority and we would appreciate the opportunity to get your feedback and possibly find a more suitable option for your needs. We ask that you please call us at 1-800-322-3848 for further assistance. Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great budget espresso machine!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use and to setup! Can make different types of drinks but I focus mostly on the espresso. Quick and easy for 120$ was a steal!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Size

    Rated 4 out of 5 stars

    Great size and quality coffee

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and size it's perfect! Can make a mean cup that gets you going!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 1 out of 5 stars

    Only lasts a few months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine because it had such great reviews. However, I'm 4 months into using it for personal daily use, and it stopped producing espresso. I clean it daily, probably more than most would take the time to. Best Buy would not exchange it because I didn't buy the protection plan. They said I needed to go direct to the distributor, who won't exchange it after 30 days. If you do buy this product, you'll have great espresso for a few months, and then you'll either have to exchange it (with protection plan) or buy a new one. I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are sorry to learn about your experience with your Pump Espresso Machine, and to know your unit stopped making espresso is disappointing. At 4 months, it's common for espresso machines to stop functioning properly if you have not performed a descale of the unit. You can find instructions on how to do so in the user manual. If this does not resolve your issue please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you. DeLonghiResponse

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Espresso Machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! Have had it over 6 months and it works great! Has paid for itself over 6 months saving me money on Starbucks.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to make delicious espresso with your unit for years to come. Thank you. DeLonghiResponse

  • Pros mentioned:
    Espresso quality, Price

    Rated 4 out of 5 stars

    Expresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, fair price, quality made, would recommend it to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Price

    Rated 5 out of 5 stars

    Espresso on call

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Present to my son. He says the product is better than Starbucks and much more reasonably priced. Plus he doesn't have to get in the car to have it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I expected

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super awesome if you want to make more than 1 coffee. The pressure decreased very quickly and the build quality is also not as good.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great espresso maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for a few weeks now and I have really enjoyed it. It works great and fits my needs. When making lattes I have to heat up the milk a bit because the steamer doesn’t seem to heat it enough. That would be my only complaint. Something I happy to live with given the price point was right for me.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Travis, we hope you continue to enjoy making delicious drinks with our De'Longhi Pump Espresso Machine. Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Espresso machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic machine for the price and quality. It is very easy to use and makes some great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this espresso machine and love it!! It is easy to use and looks very nice. Great price and makes yummy coffees! Would definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Compact Espresso Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for compact espresso maker which is easy to use and maintain. DeLonghi - Espresso and Cappuccino Maker - Stainless Steel satisfied our criteria. Happy with the purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a learner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this wanting a strong bold taste of Expresso It's not as strong as I prefer but fun to make and perfect as an alternative for a one cup of coffee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Drink real coffee, save money, use for years.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the same machine back in Turkey for over three years and my friend kept using for three more years after I left it. After six-ish years, it's breaking down. I know that the Europe market and the US market is not using the same manufacturers/assembly plants etc but I still have that trust in the brand and so far everything is great. So easy to use, easy to clean. Saves you tons of money and makes you drink real coffee instead of burnt coffee from SBUX. Do yourselves a favor and get it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT espresso at home for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine! I've been using all sorts of other manual gadgets (which do produce good shots of espresso), but this is so convenient at home. The other gadgets are indeed for camping/hiking though. The price point on this is great, didn't have to spend hundreds of dollars. Now to see how long it keeps performing at this level. Has a good warranty by a good company, so we'll see.

    I would recommend this to a friend