Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1266 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,266 reviews
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Good but you need to replace the basket

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does not do "real" espresso shots. They are more watery even if you compress the coffee. I replaced the basket with a "bottomless" non-pressurized basket and it made a huge difference. Now they seem like real espresso shots and never plugs.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    excellent starter esspresso machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his coffee/espresso! This has been a great machine. Works fantastic and makes awesome espresso. The filter holder seems to be little hard to twist in sometimes, but does seem to be getting easier so it could be that we need to get used to where the notches are. Have not made any lattes yet, but I'm sure they are great. Will update when we do. GREAT GIFT!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to clean, great great coffee, Starbucks at Home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Espresso Machine

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this espresso machine, and the different drink options you have to make with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It Broke

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this less than a month and it broke. Maybe I was using it too much. Was doing 3 cups a day plus my wife does 2 cups a day. Anyway I updated to the Specialista Arte machine.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.

      Thank you. DeLonghiResponse

  • Rated 3 out of 5 stars

    Just go to Starbucks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well heats up quick. Most certainly a learning curve tho. Still battling it to make a decent shot of espresso. It’s to the point I don’t even want to deal with it anymore.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Tyler,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and wash. Makes really good espresso and vanilla steamers for my son and grandkids.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great expresso machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Excellent for newbies. It is used daily in my home. Definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No fuss espresso maker for grab-and-go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a no-fuss, easy-to-use espresso maker, this is it. It's very tolerant of different grinds and coarseness, and is very easy to use. You don't have to worry with different temperature settings, etc. It heats up very quickly. If you want to spend 10-15 minutes making an espresso and fiddling with things, this is not the machine for you. If you want to be in and out in < 2 minutes, this is your machine!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beautiful but requires babysitting

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does what it is supposed to, however I don’t like that you can’t just turn it on and let it brew and forget it…you have to monitor it. In the morning I’ve got several other things I’m working on and I don’t have time to babysit the espresso maker. I have an inexpensive Yabano I purchased from Amazon that I can switch it on and can come back in 5 mins and it’s brewed. I purchased the Delongi to get 15 bars of pressure (Yabani only has 3.5), and to be able to make two at once. Well, having to stand there and watch it as it brews is a deal breaker and I returned it.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great machine for beginners!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first machine worked for a few hours, and we had to return it. The second one, however, has worked like a charm. It is so easy to use and heats up quickly. The steamer takes a little work but if you use a metal carafe for the milk, it works much better at foaming the milk. Overall, we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for more than a year and I am satisfied. I recommend to buy

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Excellent entry level cappuccino machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this machine for my wife after becoming addicted to cappuccino on a trip to Italy. This machine has no automated features. You have to learn how to make the espresso and steam the milk yourself (not that hard to do). It makes an excellent cup of espresso and cappuccino. Are there better machines out there? Not for the price. We've been using Illy espresso grounds. Everything on the machine seems solid and I expect it to last for years, We love it and make our coffee several times a day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used the nespresso pod system before so I can’t compare to any others but this has been a fantastic purchase. We use it more than any other small appliance in the kitchen. As long as you get the right beans and grind them right, it tastes better than Starbucks. Easy to use and clean.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Pretty solid machine for the price

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not perfect but it does the job of frothing uour milk and giving you a shot of expresso

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! So easy to use and keep clean. It's fast and makes an amazing coffee

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Makes great-tasting espressos, lattes, etc every time! Saves me a lot more money (and time) when I can make coffee drinks or hot cocoa at home. The only downside is that you have to "clear" the steamer into an empty cup every time you start to use it as it usually has a lot of water come out before it produces just steam.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Size

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy little machine. Works great, fits on counter easily. Tastes delicious!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Awesome first espresso maker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, clean and makes awesome espresso and lattes. Comes with different size cups and easy to clean as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much does the job. Nothing incredible, if you try to do standard 18 grams on a double shot, it will either stick or not pour the shot. I would just save up to get a better one, no cap!

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello kcortesb89,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse