Customer Ratings & Reviews
- Model:
- ECP3420
- |
- SKU:
- 4372106
Customer reviews
Rating 4.3 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Pleasantly surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did research on different espresso machines in this price range before buying and all seemed really lost. I ended up buying this one and I am really happy with it. It is no frills but easy to use and clean. I travel a lot so I don't get to use it as much as I would like is my only complaint.
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Great for espresso coffee lover!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User’s friendly! Excellent quality and at affordable price!
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Best coffee investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and and clean. Make espresso easy and frothy milk in a instant
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Espresso Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent little manual espresso machine. Doesn't have any auto options so you just have to pay attention, and there is a little bit of necessary cleanup after each batch but overall an excellent addition to the kitchen.
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 4 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for a home product. Commercial machines cost thousands. Well designed. The only negative is that it continues to drip after switching it off. But makes good cappuccino and espresso.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website if you require any assistance with your unit. Our website is www.delonghi.com Thank you.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Yummy drink maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy this and you will be making a mean espresso in no time. You can make up to two shots at a time, and i have made about 50 drinks to this point and they have all been good.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to enjoy the espresso-making capability of our De'Longhi Pump Espresso Machine. Thank you.
- Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Good quality for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate. Simple cleanup. Makes good espresso.
I would recommend this to a friend - Pros mentioned:Espresso quality, Price
Rated 5 out of 5 stars
Good quality per price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality per given price! Absolutely worth buying.
I would recommend this to a friend Rated 1 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes, but they were quickly dashed. The machine requires several heat-up cycles before producing coffee that’s enjoyable. It doesn’t automatically shut off during brewing, so it will literally empty the water tank full of water.
This review is from De'Longhi - 15-Bar Pump Espresso and Cappuccino Machine - Stainless Steel
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you for your feedback. We’re sorry that your unit is not working properly, and we will gladly assist you. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support. Click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
reasonable espresso machine
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one and half years ago. This is Very easy to use machine. Good for small kitchen :) But If I try to make coffee three times or over in a row, The espresso basket is separated from Portafilter and stuck in Grouphead. That is the only one bad thing about this machine.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Lucy, it's great to hear our De'Longhi Pump Espresso Machine was a great fit to your small kitchen. We hope you continue to make delicious espresso with your unit. Thank you.
- Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
AWSOME MACHINE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MAKES GREAT ESPRESSO WITH EASE OF USE AND ALSO LOOKS VERY NICE
This review is from De'Longhi - 15-Bar Pump Espresso and Cappuccino Machine - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Easy and Simple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to understand and simple to use. It makes great espressos and cappuccinos.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent value from this Espresso Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was apprehensive with this purchase because of the price point. I regret not purchasing this sooner. I have used several different types of coffee with this machine and have pulled quality shots consistently. The machine froths milk well, and is easy to clean. Great value for this machine.
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Great Espresso Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so very easy to use and makes a great espresso.
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Best Morning Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one we purchased with the goal of using it for our second home! We loved the first one at home so much, we didn’t want to be without it and wanted to share with our daughter and grand kids. Everyone loves it!!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to enjoy making delicious coffee drinks with our De'Longhi Pump Espresso Machine. Thank you.
Rated 1 out of 5 stars
3 days in and broken
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Run! First of all, I bought this brand new from Best Buy and they sent me a used/damaged product. I double checked that I didn’t order this as an “open box” item, and I didn’t! Second, I’ve had this literally 3 days. The trays are hard to get in ports filter, I gave myself a blood blister from being pinched trying to get the tray in. Today, the machine stopped working. I haven’t don’t anything different. Filled the espresso, turned it on, waited for the green light, water is full but not above the max, and when I turn the knob to release the espresso I get nothing. I took the portafilter off to see what’s going on and there, water so no blockage. I tried refilling the tray, same problem. I’m very annoyed and will probably be taking this back
This review is from De'Longhi - 15-Bar Pump Espresso and Cappuccino Machine - Stainless Steel
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Rated 5 out of 5 stars
Geat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good coffee maker, my family love it. Good design. And seems like it is build very tough, it has a lot of metal parts instead of plastic.
I would recommend this to a friend- Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Espresso Please!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wanted to make espressos at home and I got her this to start her off. Works great and produces a great cup of espresso. We recently upgraded but I would recommend this set up for a beginner or for someone with limited space.
I would recommend this to a friend Rated 5 out of 5 stars
Great Expresso Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this expresso machine, I recommend it to anyone , it's a stainless steel and plastic but good quality and very clean.
This review is from De'Longhi - 15-Bar Pump Espresso and Cappuccino Machine - Stainless Steel
I would recommend this to a friend- Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Geidolon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since we have purchased this, we have been having espresso literally every day. It is amazing and not one of those incredibly fancy auto espresso machines, but if you don't mind doing a bit of manual work and getting a nice latte or cappuccino the steamer (?) for the milk is great too!
I would recommend this to a friend






