Customer Ratings & Reviews
- Model:
- ECP3420
- SKU:
- 4372106
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.
This summary was generated by AI based on customer reviews.
Saving us $200+ a month!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine helps me replicate my wife and I’s Starbucks go-to order so easily! This will save us thousands of bucks a year easily. The only downsides are that the Hot Milk mode of the milk frother wand seems to be a bit noisy and the espresso cup handle can be a bit hard to turn to the right when packed for 2 shots of espresso.
I would recommend this to a friend- Pros mentioned:Ease of use
Daughter loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter is a barista and she loves how this product works. Very professional style.
I would recommend this to a friend - Pros mentioned:Ease of use
Make great coffee at home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to make great coffee at home. Easy to set up and use.
I would recommend this to a friend Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this machine for my husband bc we have the previous model and we love it! We wanted to upgrade. Glad we did, works wonderfully!
I would recommend this to a friend- Pros mentioned:Price
Above average Espresso Machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This DeLonghi is an above average Espresso Machine priced correctly
I would recommend this to a friend I HATE THIS INFERNAL THING.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing gets clogged all the time and wastes beans more than a french-press. This particular pressurized porta-filter design is just terrible. The single tiny outlet hole gets clogged on 1/3 pulls and I just hate using it. Literally, this machine has made mornings worse for me and I'm searching for a replacement. My old Starbucks unit also used a pressurized porta-filter, but it never clogged like this, no matter how fine the grind or how compressed the puck.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Ease of use
Perfect cappuccino maker for a coffee lover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are quite satisfied making espresso and steaming milk with our stainless Delonghi ! Instructions for set up and use are user friendly.
I would recommend this to a friend - Pros mentioned:Ease of use
De'Longhi Espresso Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The De'Longhi Espresso Machine is a great product and super easy to use.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A coffee lovers necessity! If you love coffee and want to save money on coffee, this is the item to get.
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this product every day for a couple months now and really enjoy it.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Rynn, we hope you continue to enjoy our De'Longhi Pump Espresso Machine for years to come. Thank you.
Terrible customer service!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace a different De'Longhi coffee maker that failed. Contacted De'Longhi customer service on failed coffee maker at same time of purchase of new coffee maker. Customer service took weeks for responses, requested a lot of information and ultimately recommended that i take to a repair shop or buy buy a new one, on my dime.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Size
Review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Value for the price. Fits well under cabinet.
I would recommend this to a friend - Pros mentioned:Ease of use
Forget starbucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ilove this espresso maker it hassuited all of my needs this far!
I would recommend this to a friend - Pros mentioned:Espresso quality
Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing makes a great cup of cappuccinoWould recommend this item If you like Cuban coffee
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi John, we hope you continue to make delicious Cuban Espresso with our De'Longhi Pump Espresso Machine. Thank you.
Overall Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had machines in the past and were smaller and think they work better!!!! The coffee/expresso doesn't come out hot enough for me but its just fine for my husband.
I would recommend this to a friend- Pros mentioned:Espresso quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It makes excellent espresso, but the only downside is it only makes 2 cups at a time.
I would recommend this to a friend - Pros mentioned:Ease of use
Delicious coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use and makes some delicious lattes!
I would recommend this to a friend - Pros mentioned:Ease of use
Worth the money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer. Loved this machine and how easy it is to use.
I would recommend this to a friend - Pros mentioned:Espresso quality
As good or better than Expensive Coffeehouse Coffe
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my best friend! This makes the same if not better than coffeehouse coffee!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Chris, we are delighted to hear you are making Coffee House quality drinks at home with our De'Longhi Pump Espresso Machine! Thank you.
- Pros mentioned:Ease of use
Espresso home maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Saved us a lot of money: easy to clean and easy to set up
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, it's great to hear you found our De'Longhi Pump Espresso Machine easy to clean and set up! We hope you continue making delicious espresso with your unit. Thank you.