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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1269 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,269 reviews
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing makes a great cup of cappuccinoWould recommend this item If you like Cuban coffee

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi John, we hope you continue to make delicious Cuban Espresso with our De'Longhi Pump Espresso Machine. Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent espresso maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee lovers should have a machine like this easy to use easy to clean and very good taste to the coffee I'm really happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and exquisitely functional appliance. I highly recommend that if you are into gourmet coffee that you consider this a personal reward.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great cup of coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does a great job. Great coffee and a good cream on top of the coffee. Steam wNd does a great job, good froth that holds up

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to use finely ground coffee for best results. Clean the filter after every use and you’ll have a nice cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Delicious coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and makes some delicious lattes!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Espresso machine! Can't be without it. Great machine for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like tastes of capsules and wanted to stick to an espresso machine. Great size. Working perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Forget starbucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilove this espresso maker it hassuited all of my needs this far!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Makes great espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great espresso. Slight difficulty in removing basket.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my niece! She loves it! Makes a great cup of espresso.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    As good or better than Expensive Coffeehouse Coffe

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my best friend! This makes the same if not better than coffeehouse coffee!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Chris, we are delighted to hear you are making Coffee House quality drinks at home with our De'Longhi Pump Espresso Machine! Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Espresso home maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Saved us a lot of money: easy to clean and easy to set up

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, it's great to hear you found our De'Longhi Pump Espresso Machine easy to clean and set up! We hope you continue making delicious espresso with your unit. Thank you. DeLonghiResponse

  • Rated 1 out of 5 stars

    Leakage from Group head

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water is leaking from the group head whenever I try to make an espresso.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great as a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and they love it. They said they use it every morning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer. Loved this machine and how easy it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Rise and shine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great espresso for the price. I'd say this is a good purchase for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cafe

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente y fácil de usar lo único es que el café no lo cuela tan robusto como quisiera

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hola, esperamos que continúe disfrutando de su unidad en los próximos años. Gracias. DeLonghiResponse

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sweet espresso machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent espresso machine for the price.....no need to go crazy on the expensive ones.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to make delicious espresso with your unit for years to come. Thank you. DeLonghiResponse

  • Rated 1 out of 5 stars

    Did not work for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine after a lot of research and what others have said, that or produces really good espresso. Well, not for me since the day I got it. I have been using another machine for over 5 years, not an expert but not an absolute newbie either. I tried fine ground coffee from a bit grinder at espresso setting- the shot comes down in drops and 1 shot takes almost 5 mins. If I grind the coffee little coarse, the shot comes down really thin like coffee. Tried 3 different types of coffee, and different levels of grind. Unsure what I'm doing wrong so this machine is going back

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Arvind, we are sorry to hear you are having difficulty with your Pump Espresso Machine! We understand this has caused you to return your unit, but if we can be of any assistance in finding you a machine more suitable for your needs, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you. DeLonghiResponse