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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1266 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,266 reviews
  • Rated 4 out of 5 stars

    Great machine for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Delonghi. Will purchase another when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brews the best espresso ever! Once you have this you will never go back to normal coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a christmas gift from my wife. I cannot stop making myself espressos and lattes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more K-Cups

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, really like this machine, worth the price

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are delighted your De'Longhi Pump Espresso Machine is working great and you found it a value to your espresso-making needs. Thank you. DeLonghiResponse

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect drink machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine I will buy one for my family and friends for birthdays

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, it's great to hear you are considering We hope you continue to enjoy your unit for years to come. Thank you. DeLonghiResponse

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It's a yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love coffee and this was great! Good for price point and still going!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, it's great to hear you are making delicious espresso with our De'Longhi Pump Espresso Machine. Thank you. DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good espresso machine for the price you pay, you’re getting quality espresso!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super good!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! Super good!! Fast, affordable, easy to clean, easy to use.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello we are delighted to hear you found our De'Longhi Pump Espresso Machine easy to clean and use! We hope you continue to enjoy making delicious espresso with your unit. Thank you. DeLonghiResponse

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality & Delicious Expreso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a wonderful place to buy electronics. Excellent product. I’m in love.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for making cappuccino. Straight forward instructions.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue making delicious cappuccinos with our De'Longhi Pump Espresso Machine for years to come. Thank you. DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine! Tastes like coffee from a professional.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Josh, we hope you continue making delicious espresso with our De'Longhi Pump Espresso Machine for years to come. Thank you. DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Cant live without this machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This espresso machine is amazing! I am saving so much money making my own espresso everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this machine, very easy to use. Nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my coffee bar. This espresso is very easily to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work as advertised,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to keep putting water tank (full of water) on and off about 10 times to get water to flow through machine. If you put it on and see bubbles flow (as the instructions read), machine did not have water flow. Once water flow was achieved, the machine provided a weak water flow. Apparentlly, not 15 bars of pressure as advertised. Perhaps mine was just defective. Returned it.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Rich,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t take up a lot of room, works great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small machine, great taste and easy to clean, good for the family

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope your family continues to make delicious espresso with your unit for years to come. Thank you. DeLonghiResponse

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, use on the daily. No doubt in my mind.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not perform anywhere near the level I desired - I've returned the product

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Best coffee ever. Worth more than the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need one, this is the one you need. I would purchase this again. Will probably buy as a gift this Christmas.

    I would recommend this to a friend