Customer Ratings & Reviews
- Model:
- ECP3420
- SKU:
- 4372106
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Espresso quality
Great capacheno's made at home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I make myself a capacheno or lotte every morning. What a way to start a day off.
I would recommend this to a friend - Pros mentioned:Espresso quality
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! make a nice cup of espresso. It's my second one.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Kathy, we hope you continue making delicious cups of Espresso with our De'Longhi Pump Espresso Machine! Thank you.
- Pros mentioned:Espresso quality
Efficient stuff right here.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a simple man when it comes to coffee and this is a good machine.
I would recommend this to a friend - Pros mentioned:Espresso quality
Great value for money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Espresso machine that does its job. Good price too
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, it's great to hear you found our De'Longhi Pump Espresso Machine a great value for your money. We hope you continue to make delicious espresso with you machine. Thank you.
- Pros mentioned:Ease of use
Make good expresso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use on a daily basis the helps me get through the I would recommend it as a first expresso machine
I would recommend this to a friend Wouldnt wish this machine on my worse enemy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is messy, doesnt stop so there is no exxpresso measurement. The expresso tins dont fit well. The steamer sucks doesnt move right. I have had numerous expresso machine and this one is my least favorite by a long shot. If it wasnt too hard to return i would.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
- Pros mentioned:Espresso quality
Excellent shot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a greaT shot. Make sure not to add to much coffee. I will take forever.
I would recommend this to a friend - Pros mentioned:Espresso quality
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a few tries to get the coffee to be what you want but when you figure your preferences out, it's great.
I would recommend this to a friend - Pros mentioned:Overall performance
Very Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Early Christmas gift for the Mrs and she seems to love it so I’m happy
I would recommend this to a friend - Pros mentioned:Ease of use
Coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, use it everyday. My wife loves it, not a bad purchase
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are delighted to hear you are making delicious espresso every day with our De'Longhi Pump Espresso machine. We hope you enjoy your unit for years to come. Thank you.
- Pros mentioned:Ease of use
Great entry level machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine works great, is easy to clean, and the only thing it needed was a better tamp.
I would recommend this to a friend Did not work as advertised,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to keep putting water tank (full of water) on and off about 10 times to get water to flow through machine. If you put it on and see bubbles flow (as the instructions read), machine did not have water flow. Once water flow was achieved, the machine provided a weak water flow. Apparentlly, not 15 bars of pressure as advertised. Perhaps mine was just defective. Returned it.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Rich,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Ease of use
Excellent espresso machine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable, easy to use & clean, excellent coffee taste
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Jimmy, we hope you continue to make excellent coffee drinks with our De'Longhi Pump Espresso Machine. Thank you.
- Pros mentioned:Espresso quality
It’s safe to Skip the coffee lines now
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful. You can skip the lines and get the best quality drink now.
I would recommend this to a friend - Pros mentioned:Ease of use
great machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy it is to use. I use the espresso pods for less clean up.
I would recommend this to a friend - Pros mentioned:Espresso quality
Great for beginners
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent beginner expresso maker with the milk frother.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Bryan, we are delighted that as a beginner, you are fully satisfied with our De'Longhi Pump Espresso Machine. We hope you continue to enjoy making delicious espresso with your unit. Thank you.
- Pros mentioned:Espresso quality
Excellent machine!!!!!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The expresso machine is amazing!!!! I love it. The machine works perfect!
I would recommend this to a friend - Pros mentioned:Overall performance
A Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for my mother for her birthday and she loves it.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we know how important it is to have delicious espresso ready to go, so we are delighted to hear your mother is loving her De'Longhi Espresso Machine. Thank you.
- Pros mentioned:Espresso quality
Expresso maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great expresso frothy milk makes lattes or add ice n make a cold coffee
I would recommend this to a friend - Pros mentioned:Espresso quality
Great highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic espresso machine — works as expected to make great drinks!
I would recommend this to a friend