Customer Ratings & Reviews
- Model:
- ECP3420
- SKU:
- 4372106
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Espresso quality
Excellent shot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a greaT shot. Make sure not to add to much coffee. I will take forever.
I would recommend this to a friend - Pros mentioned:Espresso quality
Great for beginners
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent beginner expresso maker with the milk frother.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Bryan, we are delighted that as a beginner, you are fully satisfied with our De'Longhi Pump Espresso Machine. We hope you continue to enjoy making delicious espresso with your unit. Thank you.
- Pros mentioned:Espresso quality
It’s safe to Skip the coffee lines now
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful. You can skip the lines and get the best quality drink now.
I would recommend this to a friend - Pros mentioned:Ease of use
Make good expresso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use on a daily basis the helps me get through the I would recommend it as a first expresso machine
I would recommend this to a friend - Pros mentioned:Ease of use
great machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy it is to use. I use the espresso pods for less clean up.
I would recommend this to a friend - Pros mentioned:Ease of use
Great entry level machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine works great, is easy to clean, and the only thing it needed was a better tamp.
I would recommend this to a friend Not good quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job perfectly for 1 year. Quality is not good. After a year started to leak and loose some parts
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Ricardo,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
- Pros mentioned:Espresso quality
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a few tries to get the coffee to be what you want but when you figure your preferences out, it's great.
I would recommend this to a friend - Pros mentioned:Espresso quality
Good espresso
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a present. Good cup of espresso every time.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue making delicious espresso every time with our De'Longhi Pump Espresso Machine. Thank you.
- Pros mentioned:Overall performance
A Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for my mother for her birthday and she loves it.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we know how important it is to have delicious espresso ready to go, so we are delighted to hear your mother is loving her De'Longhi Espresso Machine. Thank you.
- Pros mentioned:Espresso quality
Excellent machine!!!!!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The expresso machine is amazing!!!! I love it. The machine works perfect!
I would recommend this to a friend - Pros mentioned:Espresso quality
Great highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic espresso machine — works as expected to make great drinks!
I would recommend this to a friend Excellent buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an upgrade from a previous (very similar) De Longhi machine. I truly love it! The bottom tray can be removed making space for a regular size cup which is perfect for cappuccino. Also, the frothing arm is 100% better than the older version. Being Italian, I can guarantee this will make perfect espresso and cappuccino!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Quise, it's great to hear you are making delicious cappuccinos with our De'Longhi Pump Espresso Machine! Thank you.
- Pros mentioned:Espresso quality
Expresso maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great expresso frothy milk makes lattes or add ice n make a cold coffee
I would recommend this to a friend - Pros mentioned:Espresso quality
A wonderful coffee machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent espresso coffee machine and we are enjoying every day Thanks
I would recommend this to a friend - Pros mentioned:Espresso quality
Great product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine, I cannot live without it. I love the coffee it makes.
I would recommend this to a friend - Pros mentioned:Ease of use
Beginner friendly!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to use. beginner friendly! you can never go wrong.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, it's great to hear you find our Pump Espresso machine is easy to use. Thank you.
- Pros mentioned:Ease of use
affordable price and easy to operate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to operate and prepare our mornings Expresso. We are enjoying it. Thanks
I would recommend this to a friend Defective Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these within a few months and each one broke down. Best Buy nor the Manufacture care to exchange or fix the defective product. I have heard other success stories with this product only to break down within a year. Buy an expensive machine or just go to the coffee shop for your espresso.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Bob,
Thank you for your feedback. All comments from our customers are important to us, and we are sorry to hear that you had such a frustrating experience with your Espresso Machine. We are always working to make improvements on our designs and we will be sure to note your findings for future reference.
Thank you.
- Pros mentioned:Ease of use
Espresso for everyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This my wife gift for Christmas . She like it and use every day
I would recommend this to a friend