Customer Ratings & Reviews

Performance is mediocre, very noisy. Though 15bars of pressure compare to average coffee makers, the coffee doesn't taste that good. Boiling water makes a loud noise, coffee's temperature no hot enough. Craftsmanship very poor vs the price.

works just as it should. when you turn it on it makes a weird noise but other than that it is good

The product work flawlessly at first and a couple of weeks after the steam wand doesn't steam as much.

I've had this machine for a little over a year and I can honestly say it's one of the best investments I have made. I save so much money on coffee and this machine does an excellent job at making the perfect espresso. That being said- it all depends on knowing how to use the machine properly to get that perfect cup. First, buy whole bean coffee and grind it yourself using a coffee grinder. Get one that allows you to grind the beans up "fine" I got a little mr. coffee grinder for $25 bucks and it has a fine, med, and coarse setting. Pre ground coffee is too coarse of a grind and if your grinder doesn't have a fine setting- you risk having a very watered down espresso. So just something to keep in mind. Secondly- In regard to the steam wand on this machine. It has a "hot milk" setting and a "Cappuccino" setting. If you just steam the milk on cappuccino your going to wind up with nothing but foam. I recommend steaming it on "hot milk" the majority of the time and then switching it to cappuccino setting for the last 20 seconds or so in order to give yourself a nice milk froth on top. You can obviously play around with these setting to see what I mean. Lastly- Get yourself a cheap little thermometer to go into the milk when steaming it. The perfect temp is between 155-165 degrees. Any hotter and your gonna burn yourself when you take a sip. -Never put the parts in the dishwasher - Make sure the water tank has enough water ** some times the water tank becomes loose from the vibrations and it seems like the machine isn't working. You just have to open the back and make sure its pressed down **

The second time I used this machine it started leaking water from the unit everywhere, even the dial. The casing was cheap and there was a plastic residue taste in the coffee, even though I followed directions and flushed the unit twice with just water.

Takes more effort than just brewing coffee. Get a bean grinder. Don't understand why anyone would spend more on an espresso machine.

Nice. It gives a lot of foam. The little cup could be better.

It’s excellent if you are a coffee lover like my family. We like the quality and the final results. We couldn’t go wrong with the offer on cyber Monday love it

It would not pump water on day 24 of ownership. Bought it from Best Buy so only a 15 day warranty. Back to the manufacturer it goes. Hopefully we will get a refund - as we have no interest in a replacement. Very very disappointed in this product.

I bought this product through the black Friday deal and I absolutely love it. This produces an almost identical taste and smell of the coffee shop latte.

I used this machine six weeks, and this morning it broke. Won't turn on. Really!!!

Never knew that coffee could be so good! We’ve been using Philz Ambrosia ground to their finest, and this machine and it’s steamer do the rest. Amazing!

I keep experiencing clogging issue after 2-3 weeks use. This is such annoying. Never have this issue with my other brand before.

Great investment I use it every day and I save so much money by making my coffee drinks at home.

I think a gifted barista could get a passable latte out of this, but they would be frustrated by the steamer having to re-heat 3 times to reach 165 degrees. The “espresso” was hardly strong coffee and the steamer was frustrating. We tried specific espresso grounds in hopes it would help, but it didn’t. We returned the product.

Excellent quality, excellent value. This espresso maker has the power to make a perfect cup with a nice crema that lesser machines can’t provide. Highly recommended

Makes espresso, not the worlds greatest but it keeps me going.

Only had a fewonths.The frother and expresso works very well.

Great product! The quality of pressure compared to simiar priced machines you can taste.

This espresso machine is very nice except for the wand. It is very good at frothing but not at all good for steaming. I like lattes better than cappuccinos, it is perfect for cappuccinos, The wand is also way to short. I ended up returning this item.