Customer Ratings & Reviews
- Model:
- ECP3420
- SKU:
- 4372106
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.
This summary was generated by AI based on customer reviews.
Good coffee machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this coffee machine within a month. So far the machine works well. The coffee smells good, full aroma.
I would recommend this to a friendSaving myself $300 a month on Starbucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little machine. Recommend Pete's Italian or French roast and a nice grinder for some great crema.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, it's great to hear our De'Longhi Pump Espresso Machine is saving you money! We hope you continue to brew delicious espresso with your unit. Thank you.
Don’t waste your money.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.7 months using it and keeping it extra clean and All the sudden it stopped brewing. Definitely don’t buy it it will only works a couple times and bye bye dead fro good.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to learn about your experience with your Pump Espresso Machine, and to know your unit stopped brewing after 7 months is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to troubleshoot your unit directly with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you
Great kitchen addition
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A total must have for a new remodeled home. This is a great product.
I would recommend this to a friendbad espresso and leaks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a cheap espresso machine. Not enough pressure for espresso grind. Coffee drips when using the steamer, and the machine leaks from the bottom even if it is off. I am returning it.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Love De'Longhi but not this model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The milk frother never worked correctly on this model. It added too much water and diluted the milk. Had to return but I was able to purchase a similar model that works perfectly. I haven't been to Starbucks in months.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Jazz,
We're sorry to hear you had a negative experience with your Pump Espresso Machine and to learn you had issues with your units milk frother is disappointing. We set a high standard for our products, however, this experience is certainly not indicative to the level of excellence we strive to achieve. Customer satisfaction is our top priority and we happy to hear you were able to purchase another Delonghi product better suited for your needs. Thank you.
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine-Love it! I am an espresso guy and there is nothing like having 2 cups of coffee in a 4-6 oz shot!
I would recommend this to a friendCoffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will love it if you don’t like a strong Espresso
I would recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best maker I've owned. Does not leak from the water tank like my last one(different brand)
I would recommend this to a friendnice machine but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.goodness gracious it is hard to turn that one part
I would recommend this to a friendCoffee is good.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee brewing is good. Enjoy the flavor and the easy way of making the cups of coffee.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Judy, we hope you continue to make flavorful coffee with our De'Longhi Pump Espresso Machine. Thank you.
owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nothing but problems with it would not recoment it at all. if anything could go wrong; it happen. i return it.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Worst espresso machine!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will prefer 0 stars. Worst espresso machine ever. I return it after two days, I had a $50.00 expresso machine that makes by far best coffee than this crap. Not worth the money.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Maria, we are sorry to hear you had this experience with our Pump Espresso Machine. We understand this has caused you to return your unit, but if you require any assistance in finding a new machine more suitable for your needs, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Tip top machine
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When coffee is not enough this machine gets the job done! The double scoop cup doesnt hold 2 scoops though.
I would recommend this to a friendTaste is extra ordinary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the taste. Taste way better than regular coffee machine.and price is right..
I would recommend this to a friendGreat coffee machine for beginners !! Bought this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a barista at Starbucks for three years. I wanted to share my love for coffee. So exciting to teach her.
I would recommend this to a friendMust buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing machine. Bought this for a gift, I am thinking of getting one for myself. Amazing
I would recommend this to a friendNot gon lie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ight not gon lie pimpint I’m never gonna use it tho bro cuz I hate espresso you feel me dawg
I would recommend this to a friendGood coffe maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lov it.Its so convenient.and last over the time.
I would recommend this to a friendDe'Longhi Expresso Machine - Disappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work at all. I was hoping to save money and make my own expresso. Also, several key tools had to be purchased in addition to the machine.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to learn about your experience with your Pump Espresso Machine, and to know your unit did not function is dissapointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to troubleshoot your unit with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.