Customer Ratings & Reviews
- Model:
- ECP3420
- SKU:
- 4372106
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.
This summary was generated by AI based on customer reviews.
For all the coffee lovers.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For all the coffee lovers. Go for it. Worth the price.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to enjoy making delicious espresso with our De'Longhi Pump Espresso Machine. Thank you.
No auto shutoff
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee made tastes great but this product does not have an automatic shut off. I have to watch the coffee brew or my mug over flows. I will definitely changing machines when/if this one breaks. Price was good.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Mazzy, this machine brews espresso manually which is why it does not contain an auto shut-off feature. If you are looking for an automatic unit, please feel free to visit our website and see our full line of espresso makers that may be more suitable for your needs. Thank you.
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.directions were a little confusing but once we figured it out it is exactly what we were looking for.
I would recommend this to a friendAwesome for all homes!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the perfect attention getter and center of attention for any type of home gatherings.
I would recommend this to a friendNot exactly what I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t enjoy the taste nor the time it took with this. Will be returning. Ease of morning espresso is something I need and this isn’t it.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Trish, we are very sorry to learn about your experience with our Pump Espresso Machine, and to know you did not enjoy the taste of your espresso is disappointing. We understand this has caused you to return your unit, but if we can be of any assistance in finding you a unit suitable for your needs, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Steer clear of this espresso maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this machine site unseen on line. Very disappointed. Although it made well it just does not make good cups of coffee..We tried to like it but ultimately had to return it.
No, I would not recommend this to a friendSteam wand stopped working after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steam wand no longer works - knob on side is turned, but nothing happens. I do not recommend this product.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Dont waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this machine at all. Very hard to use. The handle where you would put the espresso in was not smooth at all. Mavhine was not good.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you found our Pump Espresso Machine hard to use. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with a friendly associate who will be happy to assist you with any questions you may have regarding your unit and espresso quality. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leaked and had to be returned - it was a very disappointing purchase
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Great Crema. Easy to get a good cup of espresso!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little machine is very powerful and can easily keep up with more expensive and fancy models. Great purchase!
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this product.. we use it every weekend and my wife and I can't get enough everything tastes great.
I would recommend this to a friendGood for beginners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dosnt come with the shot glasses or the pitcher. But good if not gonna break the bank
I would recommend this to a friendMakes easy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love it and she save a lot from buying coffee
I would recommend this to a friendExpresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is working as expected, it has 3 coffe size holder
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to make delicious espresso with our De'Longhi Pump Espresso Machine. Thank you.
Had a great experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My appliance rep was a pleasure to work with. He was quick and knowledgeable.
I would recommend this to a friendmy great buy at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as always great prices and great service will keep coming back
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, thank you for the 5-star review. We hope you continue to enjoy our De'Longhi Pump Espresso Machine.
Coffee is great… happy wife, happy life.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is happy and so am I (mostly because she’s happy).
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are delighted to hear your wife is fully satisfied with our De'Longhi Pump Espresso Machine! We hope you continue to enjoy making delicious drinks with your machine. Thank you.
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The espresso taste amazing, no more Starbucks visits...
I would recommend this to a friendGood for occasional use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for occasional use. Hard to clean............
I would recommend this to a friendEspresso machine
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not worth the money I would not purchase this again
No, I would not recommend this to a friend